How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPremier1 Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #497Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,305 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier1 Auto Care for 8 kinds of job.
Premier1 Auto Care for vehicle safety inspection
Clear ✕All 26 Google reviews tagged “Vehicle safety inspection” · showing 20
Premier1 Auto Care was very helpful and informative. I needed the 100K maintenance on my RX350 Lexus. I began with an oil changed and they listed the maintenance needed by safety prioritizing. We established a monthly maintenance schedule that fit my budget and will keep my car updated according to the car’s…
The agents are always kind and courteous. The mechanics do a great job going over all the points of service that can be found. They are also quick.
Great communication and availability. The work was completed sooner than anticipated, even though parts had to be ordered. Everything is working perfectly now! The mechanics did the job promptly, and returned my car in tiptop shape! Caleb, at the San Antonio location in San Pedro, was the agent that worked with me…
I love the care I recieve as a customer and especially for my car! I am seen in a reasonable time , for an economical cost and great personalized service !
I took my VW in on a Wednesday at 12p. Not only was I able to get in right away, but Caleb was super helpful and friendly! I will be a regular here now for maintenance and oil changes versus the dealership!
Always a great experience here! Kaleb has great customer service. Would highly recommend.
We always bring our Maseratis here great service! Our representative Caleb always helpful to us. We truly trust this auto shop with our vehicles
I have been with Premier 1 a little over a year. Very intelligent front of the house Mgrs. They connect with everyone in a rare caring way. I have an older 2015 Lexus and Lexus kept going higher in repairs and regular maintenance sadly in the extreme😢..Mercy..It’s almost too expensive to own a car at all in these…
Caleb was excellent in communication and does exactly what he says—for timeliness and more. From the very first call, he was clear, professional, and honest about what needed to be done and when it would be completed. He kept me updated throughout the process and delivered the car exactly on time, with everything…
Excellent service from beginning to end, with follow up appointment and check in .
Everyone was nice and kept me well informed
⭐️⭐️⭐️⭐️⭐️ If I could give more than 5 stars, I absolutely would. Ricky Barrow took exceptional care of my BMW from start to finish. His professionalism, attention to detail, and genuine dedication to making sure my vehicle was serviced perfectly truly stood out. He went above and beyond to keep me informed,…
Super easy to set up the appointment and drop off my car. Great communication during and after my appointment with clear info on future service needs.
Very professional personnel.
Excellent service as always. Extremely knowledgeable staff and always a pleasure to do business here. Shout out to Caleb for going above and beyond.
This Shop Has Great Customer Service, Pricing, Employees & Communication. I Highly Recommend Them. And Have Already Recommended Them To My Friends And Family. Bringing Both Of My Cars Back For Sure.
New to the area and state. We took two cars for the safety inspection. Very polite, professional and efficient. We plan to have them service our cars. Thanks.
Professional. Quick. No line for car inspection!
Fantastic, real quick turnaround.
update for 3/31/2023 My engine light came on and they repaired as I was driving home with the vehicle it came back on. I called the company and they came to my home and picked up the car. Left a loaner for me to drive. They found another sensor out and replaced it without charging me. I then drove to Arlington and…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 163 | — |
| Oil change | 157 | — |
| Auto engine diagnostic | 111 | — |
| Wheel alignment | 80 | — |
| Air & cabin filter replacement | 72 | — |
| Brakes | 71 | — |
| Steering & suspension repair | 66 | — |
| Engine repair | 66 | — |
