How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPremier1 Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #497Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,305 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Premier1 Auto Care for 8 kinds of job.
Premier1 Auto Care for wheel alignment
Clear ✕All 80 Google reviews tagged “Wheel alignment” · showing 20
Excellent service as always. Extremely knowledgeable staff and always a pleasure to do business here. Shout out to Caleb for going above and beyond.
Excellent work and excellent customer service ! Will definitely take my vehicle back . I highly recommend.
I was able to get an appt right away. Justin was great. Alignment is perfect on my lifted GX, and the technician explained to me what adjustments were made. Would recommend 100%.
My e55 had an issue that needed diagnosing and repairing. Adam looked after me and the mechanics did a thorough inspection over the vehicle and recommended maintenance items with clear pictures/videos and explanations. Original issue was addressed as well as suggested maintenance items from flush out and replacing…
Took about a week to get everything done. (Had to ship in parts and I had a lot done to my car) However. Car drives better than ever. AC actually works now. Will definitely be returning for anything else I may need done in the future. You can trust these guys 100%
This Shop Has Great Customer Service, Pricing, Employees & Communication. I Highly Recommend Them. And Have Already Recommended Them To My Friends And Family. Bringing Both Of My Cars Back For Sure.
Had an amazing experience at Premier1! They provided excellent service and listened to my needs when it came to the issues on my car! They are also very reasonably priced! The staff was friendly and professional. Highly recommended!
Great experience! I will trust them with my car again!
The people were super nice, accommodating, and efficient. Couldn’t have asked for a better shop to take my car to and I will definitely continue to come here for service.
Had an oil change and tire alignment here. Everyone was very nice! I will definitely be back.
update for 3/31/2023 My engine light came on and they repaired as I was driving home with the vehicle it came back on. I called the company and they came to my home and picked up the car. Left a loaner for me to drive. They found another sensor out and replaced it without charging me. I then drove to Arlington and…
My experience upgrading rims and tires was not the best here. I had to take my car to another shop to install the wheel spacer needed. Also, the same rim/tires in another shop would have saved me almost $300. My recommendation is to explore other shops around.
Promp friendly service. Didn’t try to sell you something not asked for, performed the work asked for and nothing else. Would recommend to a friend.
Amazing service and professionalism with a quick turn around time. Transparent on what needed to be done with no up sale. Thanks again!
John and the service went above and beyond as usual. Thank you all for your help!
My go-to shop for all my BMW needs. Professional and courteous staff gives me peace of mind that my vehicle needs are in perfect hands. They kept me updated through the services.
Excellent service! Reasonable prices, patient and informative customer service, very comfortable waiting area. Highly recommended for minor and major service and repairs.
Outstanding customer service and care. Always great service from the fine folks at Premier 1. They service both of my Toyotas. Wouldn’t take them anywhere else.
I needed an alignment after getting a lift for my 4Runner. This shop (specifically John) was recommended. The manager and techs were all very welcoming and got my vehicle in quickly. I have a smooth drive now and couldn't be more confident that the job was done by the best in the business.
Really quick service. I had just put new tires on my car and needed to check my alignment real quick. They were able to fit me in at the last minute and we were on our way very quickly. Nice waiting area and all of the staff were pleasant to work with.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 163 | — |
| Oil change | 157 | — |
| Auto engine diagnostic | 111 | — |
| Wheel alignment | 80 | — |
| Air & cabin filter replacement | 72 | — |
| Brakes | 71 | — |
| Steering & suspension repair | 66 | — |
| Engine repair | 66 | — |