Our verdict: solid, not standout — #43 of 90 plumbers, better than 52%. Customers single out its craft & service and value; momentum is where it trails.
👍 Strengths
Craft & service — better than 97% of peers
👎 Watch-outs
Reliability — 39th percentile
Accountability — 31th percentile
Momentum — 21th percentile
Price $$$: 1% above typical
Need a specific job done? See what customers paid and said about it here.
52 customers reviewed a toilet repair job here and rated it 5.00★. Most paid $400–500 (category typical: $227–$618). For this job it ranks #17 of 81 plumbers we track.
All 52 Google reviews tagged “Toilet repair” · showing 40
Mark3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
I have had Louis to my home several times for various issues and recently had Santiago visit to repair some old pipes and install a new faucet. Louis and Santiago have always been on time, are very pleasant to talk to, respectful of my home and refreshingly honest. On top of that Louis and Santiago do great work and…
EdLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Super quick and efficient
Paid $400–500Reasonable priceToilet repair
Tina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
What an amazing experience all around. From talking with Eva, the Office manager, to the professional job of installation from Louis. I recommend Premium Plumbing 100%.
Paid $200–400Great priceToilet repair
Pete9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Luis is fantastic, always does an awesome job. Recommend high very highly.
Jay4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Louis was so great to work with, professional, explained everything and fixed my issue fast. I would definitely recommend Premium Plumbing and use them again.
Reasonable priceToilet repair
JamesLocal Guide · 84 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Totally professional plumbing company! They did a great job resetting the toilets from someone who did a poor job! I highly recommend you use Premier!
Toilet repair
Jack11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Extremely capable and communicative. Great choice!
Paid $600–700Reasonable priceToilet repair
Nick5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Santiago was awesome! Very professional and prompt. Took care of my many plumbing issues in one day. Premium Plumbing rules!
AlbertLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Great and Professional Service along with Great communication!
Santiago did a Great Job! I highly recommend Premium Plumbing !
Great priceToilet repair
DanielLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Premium Plumbing is the only company I will work with. Great service and amazing work. The employees are friendly and knowledgeable.
Paid $400–500Reasonable priceService not listed+ Responsiveness+ Punctuality+ Quality
wesley9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Santiago was very professional and informative. I would highly suggest anyone using him.
charles3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very nice individual, Santiago was very polite and knowledgeable. He did a great job!
Reasonable priceToilet repair
Matthew8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Great work, came on time and took the time to show me how to unclog the drain myself in the future to avoid unnecessary calls. Friendly professional and very knowledgeable.
Michael8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Service was exceptional. Louis did a wonderful job as always.
MikeLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We had called another plumbing service who had canceled their appointment the evening before and had to reschedule. We then called Premium Plumbing and they sent a plumber, Benjamin, the very next morning. Benjamin was prompt and professional. Installed two toilets and replaced an outdated shutoff valve. We will use Premium Plumbing again!
Kelly6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Louis was a pleasure to work with! Very knowledgeable and explained every step! Finally we have our dishwasher properly installed and plumbing fixed … we will definitely use Louis again for future repairs or projects!
Toilet repairDrain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
AndrewLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Mark was awesome! Very likeable guy and very knowledgeable. This is my first time using Premium Plumbing but it will not be my last. I called yesterday at 5pm and spoke with their office who scheduled this appointment for today. Very satisfied.
MitchLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Good work performed by Corey. He was personable, quick, thorough, and knowledgeable.
Aaron4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Both guys were the ultimate professionals. They were knowledgeable proficient clean and honest all the things you want in a team. If both of these mean reflect the quality of people working for this company, then this company will always be in business.
Toilet repair
Kathleen5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I am a property manager and have lots of plumbing issues. This tech was one of the easiest to work with. He did a great job resolving the situation in a timely fashion and reasonable rates.
farzana5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Thoroughly professional and on time at a short notice
Water heater installationShower repairToilet repair
Isabella7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Mark was quite literally the most pleasant person I’ve ever dealt with in my life. I had what I thought were two easy jobs for him, but it turns out they were much more complicated than I expected. Mark handled the issues with great professionalism and did whatever it took to get the jobs done to my satisfaction. I…
Victoria9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I accidentally called Premium Plumbing by a googling and clicking mistake, but so glad I did instead of the name brand Roto Rooter that we usually use. Not only were they half the price for the same job, Louis was so friendly and helpful. He fixed the clogged and offered recommendations that we can do on our own to…
John8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
He was on time! Estimate was given before the work was done and when we ran into some issues he was very good about letting us know what we can expect. Thank you for getting the job done
RichardLocal Guide · 303 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I now know why Premium Plumbing sets so many 5 star ratings. I called on Monday and was given a Tuesday appointment. Corey and Noah arrived on time. Corey fixed my immediate problem and gave me options on the issue that was not as important. Corey and Noah were both very personable, friendly, and knowledgeable.…
MamdouhLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They guys were quick, amazing and cleaned up after themselves. Would recommend 💯
Michael6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
My technician Mark and his colleague were professional, polite and helpful. Great employees who deserve proper recognition.
Ian6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Louis was great. Worked quickly and was very knowledgeable. Will use this company again
Sarah3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I was highly impressed with Premium Plumbing and Corey. He arrived on time, described the problem, and gave me an estimate in minutes. The job was completed within an hour. When Corey and Noah left the bathroom was clean and neat.
I would use Premium Plumbing again without hesitation.
WilleyLocal Guide · 114 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We just moved into our new condo to find we had a leak into the unit below. We called Premium Plumbing and they were able to get us in to replace the toilets much quicker than we expected. They were both super friendly, kind and knowledgeable. They did a great job on the toilets, but we soon realized we had another…
AssassinLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very excellent, caring, and professional staff. Especially, Mr. Louis, he did great job with tackling the pluming issue!
Bonnie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
From first contact service was amazing. Multiple texts, along with a picture and name of my technician. Corey gave me an estimate on securing 3 of my toilets. Corey was honest and provided me with great advice to save me money, turned out I only needed one of them repaired. I appreciated Corey’s honesty and advice.…
MORTIMER2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Cory was very professional and explained the problem before he started. Excellent work ethic !! Great job.
Toilet repair
Nerita3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Cory was honest with me about the issues I have going on. He was professional and extremely knowledgeable. I’m glad I. Found a reliable company to work with.
MatthewLocal Guide · 95 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Louis was amazing, fair, and on time! 10/10 recommended! I will be using them for all of our future plumbing needs!
RossLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
This place is fantastic. They were able to come out the same day and solved all of my issues quickly. Louis was absolutely fantastic. He was courteous and professional and explained everything up front to ensure I knew the whole process. I highly recommend them and Louis specifically.
Burns5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Louis was friendly and honest. He did not try to up sell us. Took care of the problem immediately. Thank you!!
rondaLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Couldn't believe I was able to get service in the same day. Thanks, Alex. Very much appreciate your work and guidance. I'll call premier first for my next project.
Toilet repair+ Responsiveness+ Professionalism
WilliamLocal Guide · 71 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Corey is the best plumber I've ever hired. He is very knowledgeable about his work. He is ALWAYS EARLY and very professional. I will only allow Corey to be on my Job sites. I've used other plumbing companies before but never again. Corey is my permanent plumber. Oh and let's not forget about Megan. She is…
MLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Megan, is very professional and communicated with me well during the process of setting up my plumbing assistance. I really appreciated her enthusiasm. Alex was my tech and he was very timely and informative on my plumbing issues. He was able to fix the toilet in no time and even gave me a few suggestions to help me…
Yes by most measures: 4.9★ from 533 Google reviews and an Experts Score of 52/100 (grade C), #43 of 90 plumbers we track. 2.2% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Premium Plumbing charge?
Customers reported a typical bill of $486 (middle half $264–$1.4k), 1% above the plumbers median of $480.
