Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%73+25.5Reliability 15%68+10.2Craft & service 20%99+19.8Value 10%53+5.3Momentum 8%16+1.3Track record 7%40+2.8Accountability 5%28+1.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCOREPremium Plumbing
Tampa, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 533 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and satisfaction; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Premium Plumbing is better than 73% of plumbers.B
73
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Premium Plumbing is better than 68% of plumbers.B
68
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Premium Plumbing is better than 99% of plumbers.A
99
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Premium Plumbing is better than 53% of plumbers.C
53
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Premium Plumbing is better than 16% of plumbers.F
16
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Premium Plumbing is better than 40% of plumbers.C
40
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Premium Plumbing is better than 28% of plumbers.D
28
Reviews for your job
Customers hired Premium Plumbing for 8 kinds of job.
Premium Plumbing for chimney inspections
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$486+4% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 10%Reasonable 82%Overpriced 6%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 54 | $227–$554 |
| Toilet repair | 51 | $227–$606 |
| Water heater installation | 46 | $1.2k–$2.4k |
| Plumbing pipe repair | 46 | $353–$1.2k |
| Plumbing leak detection | 37 | $124–$633 |
| Faucet installation | 35 | $305–$986 |
| Faucet repair | 33 | $205–$607 |
| Plumbing leak repair | 28 | $278–$986 |
