Analyzing 7,256,1447.3M ReviewsFor 20,56820.6K Experts

Experts Reviews · Company report
Premium Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Premium Plumbing

Tampa, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 533 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premium Plumbing is better than 89% of plumbers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premium Plumbing is better than 86% of plumbers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premium Plumbing is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premium Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premium Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Premium Plumbing is better than 93% of plumbers.A
93

Reviews for your job

Customers hired Premium Plumbing for 8 kinds of job.

Premium Plumbing for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$454–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Sewer repair”

Kiana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe has helped me with many plumbing issues at my house! He is always timely and sooo helpful, kind, and honest! I would recommend him as a plumber for anything!

Great priceDrain cleaningPlumbing pipe repairSewer repair
Marilyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This Company is the BEST in Bismarck. They go that extra mile and beyond--professional and pleasant, from prompt service to clean-up.

Paid $200–400Reasonable priceDrain cleaningSewer repair
Valentina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an absolutely fantastic experience with Premium Plumbing here in 33629. I called at 8:00 AM, and Santiago Gonzalez arrived sharp at 10:00 AM. He diagnosed the issue immediately, gave an upfront price, and got straight to work. The blockage turned out to be an unexpected obstruction inside the drain pipe.…

Paid $1–200Reasonable priceSewer repair
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came on time, went over all my plumbing, explained possible causes, very polite and professional.

Sewer repair+ Responsiveness+ Punctuality+ Quality
LashundaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Corey is absolutely kind, punctual and professional. I will definitely only use Premium Plumbing from here on out. Cost friendly as well.

Sewer repair+ Responsiveness+ Punctuality+ Quality
WayneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Showed up on time, communication was on point and made fast work of a problem I tried to tackle myself first. Clean , professional and polite. Explained what needed to be done and how much it would cost before doing the job. So fast we were able to enjoy the boat. Thank you Corey snd Noah. P.S. even the phone…

Customer photo from Wayne's review
Sewer repair
CourtneyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company was very communicative and Corey was a pleasure to work with. Definitely my choice for plumbing issues in the future!

Sewer repair+ Responsiveness+ Punctuality+ Quality
Candace8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Louis was amazing! Clean, knowledgeable, professional, everything you need in a plumber. I had a clogged pipe and after six different plumbers and three weeks with no bathroom, Premium Plumbing was able to find the issue and fix it! I am so grateful I called and they were able to help me. 10/10 this is the first and…

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Jingjing1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Sewer repair+ Responsiveness+ Punctuality+ Quality

Price

$486+4% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 10%Reasonable 82%Overpriced 6%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning54$227–$542
Toilet repair51$216–$585
Water heater installation46$1.2k–$2.4k
Plumbing pipe repair46$353–$1.2k
Plumbing leak detection37$124–$633
Faucet installation35$305–$933
Faucet repair33$205–$606
Plumbing leak repair28$271–$980

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