Tutoring service · San Antonio, TX · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%78+11.9Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 69 tutoring and lessonsiPosition by Experts Score among all companies we track in this category. · better than 69%
5.0★★★★★62 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Prep Academy Tutors of San Antonio, Texas at a glance
Google reviewers rate Prep Academy Tutors of San Antonio five stars based on sixty-two reviews, with the owner responding to all feedback. Customers frequently cite punctuality, flexible scheduling, and clear communication as key aspects of the service. Tutors are described as knowledgeable and patient, helping students improve in math, science, and standardized test preparation. Recurring themes include successful score improvements and easy scheduling, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 62 reviews (100% five-star).
Reviews on this page: 62 Google reviews (62 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Tutor serving San Antonio, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other tutoring and lessons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyTutoring and Lessons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prep Academy Tutors of San Antonio, Texas: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prep Academy Tutors of San Antonio, Texas: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prep Academy Tutors of San Antonio, Texas: 78/100 on this factor. Category median: 95.B
78
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prep Academy Tutors of San Antonio, Texas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 37.–
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Bar = this company · dark tick = category median.
Star ratings
62 Google reviews we collected
5.0of 5
5 stars62100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 62 written reviews
98%praise
Praise11198%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price117%
Reasonable583%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3228%
Would recommend3027%
Communication1715%
Speed & response1412%
Quality & results1211%
Price & value44%
Honesty & trust44%
What customers talk about
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We are immensely grateful for the outstanding dedication, expertise, and support of her tutor, Chris Hanna.”
“Highly recommended if you have a student who needs some extra assistance with getting through the SAT or any other subject.”
“Worth every penny, I cannot recommend Prep Academy Tutors more!”
“His patience, professionalism, and remarkable ability to explain complex concepts in a clear and understandable way have transformed our daughter's ac…”
“Our tutor Chris was communicative, timely and thorough in his teaching approach.”
“We have a great experience working with prep academy, specifically Ali.”
“They have easy straight forward pricing that's reasonable, flexible time slots and tutor bios so that you can pick the tutor that's best for your student.”
“Chris does not simply teach mathematical procedures; he inspires confidence, encourages perseverance, and fosters a genuine understanding of the material.”
People customers mention
Taira5 reviews
Bianca4 reviews
Thad3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Krystle1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We have a great experience working with prep academy, specifically Ali. She was reliable and knowledgeable of my high schoolers Math, English, and Science work. Even PSAT prep. She was flexible each week and provided clear understanding and communication to both me and my student. She is amazing!
Reasonable price
Kristie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We contacted Prep Academy to get our daughter some extra help with SAT preparation, and we couldn’t be happier with the experience. Taira was extremely helpful and our tutor, Gilbert, was fantastic! He provided excellent academic support and also taught our daughter strategies to stay calm and focused during the…
EliseLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We have had a great experience with Prep Academy Tutors in general and with Thad as a tutor. He is a great teacher and always brings a desire to help his students achieve the most that they can. He helped our high schooler measurably increase their SAT score in just six weeks and we are very pleased!
Reasonable price
S1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Prep Academy Tutors has been fantastic to work with. Easy to communicate with and they really "got" what we needed. Delva is so personable and gels with my kiddo so well. She's fantastic!!! Appreciate what they are doing and how they are doing it so well. Would 100% recommend!
Great price
MarysolLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was referred to prep tutors by another mom who had significant success with improving SAT scores And she wasn’t wrong. My son jumped 200 points and we’re very happy with the professional professionalism, punctuality and knowledge of the tutors
HIGHLY RECOMMEND!!
ErickaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ms. Delva is excellent. My son really likes working with her! She’s kind, patient and very knowledgeable. My son looks forward to the tutoring sessions :)
I am writing to express our sincere appreciation for the tutoring services provided to our daughter. We are immensely grateful for the outstanding dedication, expertise, and support of her tutor, Chris Hanna.
Chris is an exceptional math tutor who consistently goes above and beyond for his students. His patience, professionalism, and remarkable ability to explain complex concepts in a clear and understandable way have transformed our daughter's academic experience. What truly sets Chris apart is his talent for adapting his teaching style to meet each student's individual needs, helping them not only improve academically but also build confidence and develop strong problem-solving skills.
Thanks to Chris's exceptional guidance, our daughter has made remarkable academic progress, successfully transitioning from academic probation to achieving straight A's. In addition, she has gained tremendous confidence in her mathematical abilities and felt well-prepared for her upcoming SAT exams after performing exceptionally well on the Pre-SAT.
Chris does not simply teach mathematical procedures; he inspires confidence, encourages perseverance, and fosters a genuine understanding of the material. His dedication has had a profound and lasting impact on our daughter's academic success and overall outlook toward learning.
We would also like to extend our formal thanks to Chris, the Academy, and the coordination team for seamlessly accommodating our daughter's schedule and supporting her academic growth so effectively. Their professionalism, flexibility, and commitment to student success have been truly outstanding.
We wholeheartedly recommend Chris Hanna to any student seeking a knowledgeable, supportive, and inspiring math tutor. His expertise, commitment, and genuine care for his students make him an invaluable educator, and we are deeply grateful for the positive difference he has made in our daughter's life.
With our highest appreciation and gratitude,
The Harbison Family
Response from the owner · 3 days ago
Thank you, Tamara! We really appreciate your great feedback on us and Chris. He is a tremendously valuable member of our team and we're so excited to hear about the success you guys have seen. Thank you for taking the time to thoroughly describe your experience. We have really loved serving your family and look forward to more success in the future!
Krystle Newton1 reviewiTotal number of Google reviews Krystle has written across all businesses on Google Maps, not just this one.
We have a great experience working with prep academy, specifically Ali. She was reliable and knowledgeable of my high schoolers Math, English, and Science work. Even PSAT prep. She was flexible each week and provided clear understanding and communication to both me and my student. She is amazing!
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you, Krystle! It has been such a privledge and honor to work with your family. We're so glad you had such a great experience with Ali. She is fantastic and super skilled for sure. We appreciate all your kind words about your postive experience!
Kristie Ortiz7 reviewsiTotal number of Google reviews Kristie has written across all businesses on Google Maps, not just this one.
We contacted Prep Academy to get our daughter some extra help with SAT preparation, and we couldn’t be happier with the experience. Taira was extremely helpful and our tutor, Gilbert, was fantastic! He provided excellent academic support and also taught our daughter strategies to stay calm and focused during the test. We truly appreciate all the time, guidance, and encouragement he provided.
Response from the owner · a month ago
Thank you, Kristie! We are so glad you've had a positive experience and really appreciate the opportunity to work with your family. Gilbert is great and we also appreciate your kind words about him and his performance. Hoping and praying that SAT score leads to great opportunities for schools.
Elise StubbeLocal Guide · 9 reviewsiTotal number of Google reviews Elise has written across all businesses on Google Maps, not just this one.
We have had a great experience with Prep Academy Tutors in general and with Thad as a tutor. He is a great teacher and always brings a desire to help his students achieve the most that they can. He helped our high schooler measurably increase their SAT score in just six weeks and we are very pleased!
Price assessment: Reasonable price
Response from the owner · a month ago
Hey Elise! Thank you so much. We love hearing about the success stories and we're so glad you guys have had a great experience. We can't wait to continue working together toward even greater improvement and progress!
S B1 reviewiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Prep Academy Tutors has been fantastic to work with. Easy to communicate with and they really "got" what we needed. Delva is so personable and gels with my kiddo so well. She's fantastic!!! Appreciate what they are doing and how they are doing it so well. Would 100% recommend!
Price assessment: Great price
Response from the owner · a month ago
Thank you, ma'am! We are so blessed to be able to serve your family and are so glad to hear things are going well. Delva is such a great member of our team and I know she loves working with you guys. Thank you for your kind words!
Marysol ImlerLocal Guide · 24 reviewsiTotal number of Google reviews Marysol has written across all businesses on Google Maps, not just this one.
I was referred to prep tutors by another mom who had significant success with improving SAT scores And she wasn’t wrong. My son jumped 200 points and we’re very happy with the professional professionalism, punctuality and knowledge of the tutors
HIGHLY RECOMMEND!!
Response from the owner · a month ago
Hey Marysol! We are so excited to hear about your success on the most recent SAT exam! Nothing makes us happier than playing a small part in your family's future. Thank you for sharing your story!
Ericka GullionLocal Guide · 15 reviewsiTotal number of Google reviews Ericka has written across all businesses on Google Maps, not just this one.
Ms. Delva is excellent. My son really likes working with her! She’s kind, patient and very knowledgeable. My son looks forward to the tutoring sessions :)
Response from the owner · 2 months ago
Thank you, Ericka! It is so great to get this feedback on how tutoring is progressing for your family. We look forward to more great progress reports!
Michelle Brim4 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
We utilized Prep Academy to help my high schooler prepare for the SAT and ultimately apply to one of the military academies.
Our tutor Chris was communicative, timely and thorough in his teaching approach.
Highly recommended if you have a student who needs some extra assistance with getting through the SAT or any other subject.
***He did get in to his academy of choice***
Response from the owner · 2 months ago
Thank you, Michelle! We are so glad you had a great experience with us. We love being able to support our community and help families achieve their academic goals! And congrats on that academy acceptance. Super excited for you guys.
Jocelyn Juarez4 reviewsiTotal number of Google reviews Jocelyn has written across all businesses on Google Maps, not just this one.
Maria Stoll has been my son's tutor for the spring of second grade and the summer. She is outstanding. She has helped my son very much. She is patient and knowledgeable. She is very good at explaining things in a way that my son can understand. I would highly recommend her. It has been great working with her.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you, Jocelyn! We love to hear this. Maria is great and a wonderful representation of the quality and service we strive to provide here!
jennaandjack13 reviewsiTotal number of Google reviews jennaandjack1 has written across all businesses on Google Maps, not just this one.
This tutoring service is responsive, organized and easy to use! Within 1 hour Taira had responded to my initial request and within a few hours we had two separate, amazing tutors lined up for our high schooler. I highly recommend this tutoring service!!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you, Jenna! We really appreciate your great feedback here. We stirve every day to not only provide the best tutoring services in town but also the best customer service. I'm so glad we seem to have been hitting the mark with you guys!
