How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%74+17.9Value 14%95+13.4Replies to reviews 7%53+3.7Momentum penalty92−0.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREPrestige Auto Repair
Salem, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #574Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 620 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Prestige Auto Repair for 8 kinds of job.
Prestige Auto Repair for auto engine diagnostic
Clear ✕All 64 Google reviews tagged “Auto engine diagnostic”
First time taking my car to prestige. Staff were very friendly and knowledgeable. I had a great experience with them. They offer an excellent warranty on their services. I will definitely be taking my cars there for repairs. Hopefully in a long time.
This was my 7th visit to Prestige and this is a truly great group of professionals. The communication via the service advisor (James) was timely and on point. Nadine feels back to specs! Thank you all for stellar work!!!
I’ve been a customer for at least 28 years! I have absolute trust in their expertise, ethics and professional communication with a non mechanical! Oh, the dogs are sweet and very cute.
Great service. My volvo engine light came on and the mechanic I normally use was booked out a week. Since I was about to leave town I wanted to get the car diagnosed before I traveled. I called and asked if they could see me and they said they would squeeze me in for a diagnostic check and formulate a repair…
Definitely the best option if you own a German or British car. They really know what they’re doing and do the job fast, accurately, and at a fair price.
Was on time and do right the first time. Love theses people. AAAAAAA+++++++
Good people, good service. I will use them from now on for all my vehicles.
Great fast service and friendly staff! I will be recommending to my friends who have foreign cars.
The staff are professional and knowledgeable. I will be bringing my vehicles here from now on.
They scheduled me in quick and were very professional. I appreciated the updates on their progress on my car and will definitely return for future service from them!
I am very pleased with the quality and efficiency of the work they performed.
When my Mini needs it's work done, I don't plan on taking her anywhere else.
Best shop I’ve ever brought my car to. Highly recommend and I will definitely be back for anything car related. My car runs amazing and the thoroughness was awesome. Loved getting pictures of what needed to be repaired and my car was done when they told me it would be. Edit: brought my car to this shop again and a…
A plus repairs and service. The people are pretty nice too!
Amazing team that have always delivered great service, honesty, and quality. Our neighbor recommended them to us, we’ve referred a few others since, and have only heard positive things. We’re so thankful to have a trustworthy and reliable shop that’s great across our BMW, Audi, and now Toyota.
Prestige was great. Timely and thorough. Have used them for years. Highly recommend them.
Good explanations of what is going on.
Gave a detailed report of my entire car. They were also way more attentive and better priced than going to the dealer.
Took my car in for an oil change/inspection service. Shortly after dropping it off I had a thorough and descriptive email listing everything the tech had checked and each item that was recommended for needing extra attention , with measurements and photos to back it up. I had them keep my car over the weekend while…
As always this company goes above and beyond!!! They service both my BMWs and will continue to do so. If you are looking for top notch service and quality without the “factory” price look no further! My in laws are now bringing their Audi here as well. Michelle, the front desk clerk is always pleasant and does a…
Excellent service
Very efficient and quality service. Michelle was very thoughtful to get my car done quickly for me. I appreciated that service on that day!!
They now have a Japanese Repair shop! Toyota, Subaru, and Lexus can now be taken care of some incredibly skilled and friendly professionals. I was very impressed with their help and above-and-beyond service with my Camry. They communicated with me multiple times through texts, email, and phone calls. I immediately…
Very professional, they didn’t “man-splain” to me. Will definitely use Prestige again!
They found the root cause of my car issues and worked with me to get them solved. They do solid work.
Our 2011 BMW X5 35d has been serviced here since we purchased it in 2017. We have had major work on the exhaust system & sensors, to include warranty issues, brake jobs, suspension work, & preventive maintenance. Chris & the crew have always been knowledgeable, proactive & spot on on their assessments. They are easy to talk to & have gained my trust.
Mike, Chris, Clint and the whole crew were very professional, communicating very clearly what they felt was needed, and the cost or potential issues with each step. I have very specific needs for my van as it is used to transport my wheelchair bound wife. Prestige has been wonderful at scheduling and adhering to the timing needs.
Very pleased with the professional service I received. A little pricey, but what isn't these days. I would highly recommend Prestige Auto Repair.
This is a new shop for me but I will definitely do business with them again. They took pictures of everything that was wrong, presented everything to me, and the cost came back exactly as they quoted. Great service.
Just want to say they haven’t done any work yet but I can already tell by the way I have been treated this place is QUALITY! My rig hopefully has a not too major problem but non the less is currently only able to be driven short distances, this is my daily driver and family rig, I was told they are booked out for…
Very pleased. Will definitely go back to Prestige.
Communication was excellent, details of worked needed were sent in email with pictures and specific descriptions. They were great to work with.
It was a pleasure to work with Chris. Repaired our Mini Cooper. Thank you Chris and your Technician who did the engine work. Their experience and knowledge saves money and time.
Fantastic service by incredibly proficient and knowledgeable staff. Your car will be in good hands.
At this point I only trust Chris and his team at Prestige Auto with my Euro vehicles. UPDATED: May '22 - Chris and his team have been working on my BMW 535d over the last few months. I have had a fault throw a lot - "drivetrain malfunction, drive moderately". At first we thought it was due to the battery; it was…
These guys got to my Porsche Cayman in a timely manner, did a very thorough pre-purchase inspection, and provided me with an easy to understand report of their findings. I would give them a “Thumbs up” and use them again.
They fixed it and it works great
I found this place upon moving to the area in 2020. They always provide great service and go above and beyond. I would highly recommend them. Besides, the additional of dog greeters was amazing.
Excellent service for BMW. I am a repeat customer and when I finish my next BMW purchase they will be working on that car too. Excellent company and great mechanics. I can't say enough how pleased I am with their service!
I would highly recommend Prestige Auto Repair! They are professional, friendly, honest and go above and beyond to service your needs in a timely manner!
I will give your business My highest marks, for the work done and professional result for what I requested of you at Prestige Auto Repair, on my 2002 BMW Z3. I would certainly recommend you to anyone I know for the same type of service on a vehicle such as mine. The best way I can sum up what you did, was made my…
The team at Prestige Auto Repair did a great job on our Mini Cooper. We came in for a tuneup and asked them to find if there was anything else that needed to be addressed. They did find a few things that were effecting the performance of our vehicle. They quoted me a price before they started the work and stayed…
Great service!
Car had a Engine Malfunction Light come on along with a broken hose. They are always very busy (a good sign) but we’re able to let me have the car towed there. They went out of their way to accommodate me. I wouldn’t use anyone else for my Mini Countryman and BMW X5.
We have taken cars to Prestige for many years and will continue to do so. They are extremely friendly and professional. They are busy but can always get us in quickly and get the work done on schedule. They are great mechanics but also great people. They are honest and thorough. Chris always clearly explains what…
Extremely thorough and careful. They know Mercedes Benz machines and service them correctly.
I have had great service at Prestige for years! They are honest, over the moon helpful, and never condescending to a woman who should treat her mini a bit better. :)
Prestige service meets and exceeds expectations. Prompt attention to detail, value and communication is a key element in the service they provide. I have used this business for several vehicles over the past years and would highly recommend them. I am especially impressed with the friendly staff and value.
Very happy with service, highly recommend
1st time at Prestige and was happy with my experience with them and Chris. I had been told that I needed a new oil filter housing elsewhere but wanted to get another opinion, and after seeing prior reviews went to Prestige and was told that the housing leak was so small that we should wait and keep and eye on it…
I really am thankful for the way Prestige Auto keeps my auto in good running condition and for the wonderful care they give my car. No question or statement too silly. Thanks all!!!
These guys are great, and much better value than the Salem BMW dealer. I used them for maintenance on my MINI Cooper and now on my BMW i3 ReX. They know their stuff and get the job done. They even provided an awesome loaner.
Good customer relations.
Prestige Auto Repair have done outstanding repair work for the last couple of years. During this time I have found Mike/Chris/Carisa to be professional, honest and helpful. If I rated Prestige Auto Repair - it would be a 10.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 134 | — |
| Oil change | 95 | — |
| Auto engine diagnostic | 64 | — |
| Auto maintenance | 56 | — |
| Vehicle Inspection | 56 | — |
| Electrical repair | 37 | — |
| Engine repair | 37 | — |
| Brakes | 35 | — |
