How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%74+17.9Value 14%95+13.4Replies to reviews 7%53+3.7Momentum penalty92−0.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREPrestige Auto Repair
Salem, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #574Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 620 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Prestige Auto Repair for 8 kinds of job.
Prestige Auto Repair for auto maintenance
Clear ✕All 57 Google reviews tagged “Auto maintenance” · showing 40
Mike and his team provided excellent quality service and were courteous and professional.
A very positive, near dealership experience for repairing and maintaining German vehicles. I've been extremely satisfied with the professionalism and competency of Prestige Auto.
Professional and helpful. Highly recommend.
Fast service and great communication at a resonable price
All good.
I’ve been a customer for at least 28 years! I have absolute trust in their expertise, ethics and professional communication with a non mechanical! Oh, the dogs are sweet and very cute.
I am so happy with the customer service and vehicle service on my JCW. Thank you Prestige!
Definitely the best option if you own a German or British car. They really know what they’re doing and do the job fast, accurately, and at a fair price.
Great fast service and friendly staff! I will be recommending to my friends who have foreign cars.
I had an absolutely fantastic experience with Prestige - the service was fast, the price was excellent, and my 22 y/o car drives like a dream now!
I’ve been a customer of Prestige for many years. They do a great job at a fair price. Very easy to book appointments online, and helpful that they keep track and remind you when routine maintenance is needed.
Awesome as usual.
I am very pleased with the quality and efficiency of the work they performed.
Prestige always manages to do the right thing and I trust them explicitly. If you're a beemer fan and need a good repair shop, Prestige is the place.
Best shop I’ve ever brought my car to. Highly recommend and I will definitely be back for anything car related. My car runs amazing and the thoroughness was awesome. Loved getting pictures of what needed to be repaired and my car was done when they told me it would be. Edit: brought my car to this shop again and a…
Great service, as usual. Will be coming back again.
Everything was handled in a professional, competent, and timely manner. I recommend Prestige highly
Very thorough and professional.
Amazing team that have always delivered great service, honesty, and quality. Our neighbor recommended them to us, we’ve referred a few others since, and have only heard positive things. We’re so thankful to have a trustworthy and reliable shop that’s great across our BMW, Audi, and now Toyota.
Always prompt, informative and efficient.
Took my car in for an oil change/inspection service. Shortly after dropping it off I had a thorough and descriptive email listing everything the tech had checked and each item that was recommended for needing extra attention , with measurements and photos to back it up. I had them keep my car over the weekend while…
Awesome people, great service
As always this company goes above and beyond!!! They service both my BMWs and will continue to do so. If you are looking for top notch service and quality without the “factory” price look no further! My in laws are now bringing their Audi here as well. Michelle, the front desk clerk is always pleasant and does a…
Excellent service
Very efficient and quality service. Michelle was very thoughtful to get my car done quickly for me. I appreciated that service on that day!!
Great service experience, they diagnose the vehicle and take pictures to show you what needs to be fixed and the time frame for the work to get done.Highly recommended.
Prestige was able to help me when an emergency came up. They did a fantastic job, saved my bacon. I love going to Prestige, they treat you like family and treat your car like it is yours!
Super friendly and honest staff. Will be my go to spot for my car service.
Absolutely Great Business!!! They Are Honest!!! I now feel comfortable having my car in for service and repair! I trust them with my car because I feel they earned it! Thank You So Much!!!
They found the root cause of my car issues and worked with me to get them solved. They do solid work.
The customer care was appreciated! They went above and beyond when helping me with future service needs. The service call for the day was completed timely. And very organized.
Our 2011 BMW X5 35d has been serviced here since we purchased it in 2017. We have had major work on the exhaust system & sensors, to include warranty issues, brake jobs, suspension work, & preventive maintenance. Chris & the crew have always been knowledgeable, proactive & spot on on their assessments. They are easy to talk to & have gained my trust.
Mike, Chris, Clint and the whole crew were very professional, communicating very clearly what they felt was needed, and the cost or potential issues with each step. I have very specific needs for my van as it is used to transport my wheelchair bound wife. Prestige has been wonderful at scheduling and adhering to the timing needs.
Very impressed with the services I received for my Audi! Communication was great as well as estimates of needed repairs or replacements. I like the report given that shows pictures and details when inspected. I’m glad I decided to bring my car here and feel very confident to make this place my new auto mechanic…
Great place to maintain a Sprinter collection or fleet! Honest and fair, and will bring other German cars to them soon!
Very pleased with the professional service I received. A little pricey, but what isn't these days. I would highly recommend Prestige Auto Repair.
This is a new shop for me but I will definitely do business with them again. They took pictures of everything that was wrong, presented everything to me, and the cost came back exactly as they quoted. Great service.
Just want to say they haven’t done any work yet but I can already tell by the way I have been treated this place is QUALITY! My rig hopefully has a not too major problem but non the less is currently only able to be driven short distances, this is my daily driver and family rig, I was told they are booked out for…
Very pleased. Will definitely go back to Prestige.
This was my first visit and it was a great experience. Everyone I spoke with was friendly. They explained all the work they did and checked in each day letting me know their progress. I appreciated that their service report showed pictures supporting their findings. I will go to them for all my future repair needs and recommend to others.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 134 | — |
| Oil change | 95 | — |
| Auto engine diagnostic | 64 | — |
| Auto maintenance | 56 | — |
| Vehicle Inspection | 56 | — |
| Electrical repair | 37 | — |
| Engine repair | 37 | — |
| Brakes | 35 | — |
