Prestige Auto Repair

This is the place! If you have a sprinter and don’t do your own work, just bring it here. They know how to work it to the standard. A/c was fried and of course I figured it was the pulleys or my auxiliary belt/ pulley since I have a separate A/c for passenger rear, but it wasn’t even close. Good thing I didn’t start… Read full review

Michelle is stellar. She is the manager and ended up being my advisor and provided excellent customer service from start to finish. I went from a Toyota to an Audi a week ago, and brought in my 2014 Audi A6 3.0T for an oil change and brake fluid service, and Michelle helped coordinate everything smoothly. She was… Read full review

Mike and his team provided excellent quality service and were courteous and professional.

Attentive and caring team. Fixed the problem and checked in to ensure the car was running smoothly. Reliable and friendly service —Grateful for the team at Prestige!

This was my 7th visit to Prestige and this is a truly great group of professionals. The communication via the service advisor (James) was timely and on point. Nadine feels back to specs! Thank you all for stellar work!!!

A very positive, near dealership experience for repairing and maintaining German vehicles. I've been extremely satisfied with the professionalism and competency of Prestige Auto.

They did a great job! We had a check engine light come and they fixed it quickly. The entire crew is great to work with!

Fast service and great communication at a resonable price

As usual, excellent service on my aging MINI.

This company was fantastic to work with. Their communication was fantastic and they worked in a very timely manner.

We had a problem with the windshield washer that the team at Prestige had worked on a while ago, I reached out, received a prompt response and they worked us in. They resolved the problem and that is why we are loyal customers

Prestige auto repair is the only place I will take me Mercedes. Best in technical repair and personal service.

Excellent customer service and did an outstanding job on our Porsche

I have to give a huge shout out to Prestige Auto Repair for the work they’ve done this past year on my 2013 BMW. I had some delayed maintenance that needed work. I was in a few months ago for rear differential work and most recently for front differential work and spark plugs, and they were just extremely… Read full review

I’ve been a customer for at least 28 years! I have absolute trust in their expertise, ethics and professional communication with a non mechanical! Oh, the dogs are sweet and very cute.

Great work, got me in and out, great customer service.

I am very impressed with Prestige Auto Repair. From the personable people who scheduled repairs to the counter guys, everyone was cheerful a d helpful. Repair estimates were accurate and took exactly the time they promised.

This place is great. My car is a 2009 model, with low mileage, so I am diligent about keeping it serviced. I just got it serviced and as always, the staff is friendly, competent and professional. This is the only place where I'll have work done.

I am so happy with the customer service and vehicle service on my JCW. Thank you Prestige!

Definitely the best option if you own a German or British car. They really know what they’re doing and do the job fast, accurately, and at a fair price.

Disappointed is the best word I would use to describe my experiencing of utilizing this shop for an overheating issue for my Subaru. They would rather go with what a customer suggests could be the problem vs doing the proper investigation, diagnostic testing or just general root-cause analysis. This tells me that… Read full review

Good people, good service. I will use them from now on for all my vehicles.

Got my VW all fixed up! Appreciate the constant communication and online system used to review repair options.

Absolutely top notch! They will be my go to.

I had an absolutely fantastic experience with Prestige - the service was fast, the price was excellent, and my 22 y/o car drives like a dream now!

The shop stands behind the quality of their work. They took care of the repairs that needed to be made on the vehicle - they went out of their way to order a dealer only part that needed to be replaced. I recommend Prestige Auto Repair and will be coming back to them in the future for sure.

Would be a returning customer after my last choice to use Prestige Auto Repair but they were unable to provide maintenance quotes on specific requested preventative maintenance items. This company does not work well with customers not experiencing the distress of having a broken down vehicle and not knowing where… Read full review

When my Mini needs it's work done, I don't plan on taking her anywhere else.

Best shop I’ve ever brought my car to. Highly recommend and I will definitely be back for anything car related. My car runs amazing and the thoroughness was awesome. Loved getting pictures of what needed to be repaired and my car was done when they told me it would be. Edit: brought my car to this shop again and a… Read full review

Great service, as usual. Will be coming back again.

Great service on my Mercedes GLC.

As usual, reliable, good communication, nice to have a loaner (I live out of town). Thank you!

Quality work

There is no other place in Salem I would go to have my car serviced and repaired. Prestige is the best.

Thank you for taking care of all my Mercedes Benz needs. They answered all my questions, and fixed my surprise check engine light. Thank you!

Amazing team that have always delivered great service, honesty, and quality. Our neighbor recommended them to us, we’ve referred a few others since, and have only heard positive things. We’re so thankful to have a trustworthy and reliable shop that’s great across our BMW, Audi, and now Toyota.

They know my car and fix what they can. Parts are hard to find for my 2004 SL600, but they do what they can. I appreciate EVERYTHING they have done, to keep my car running!

Great job. Thanks

I had my Mercedes 300td serviced at prestige auto. It was a great experience. I was really impressed with the list of issues that needed immediate attention, things that can wait and things that passed inspection. Pretty cool deal because now I can make an informed decision on what I can/ want to take care of in my… Read full review

Prestige was great. Timely and thorough. Have used them for years. Highly recommend them.

Good explanations of what is going on.

Return customer. Corrected minor hose leak and topped-off PS fluid - reset airbag light I triggered working on my window regulator. Provided thorough inspection with complete report/pics to help anticipate timing of future maintenance (status of break fluid, wipers/washer nozzles, minor leaks). Continued… Read full review

Took my car in for an oil change/inspection service. Shortly after dropping it off I had a thorough and descriptive email listing everything the tech had checked and each item that was recommended for needing extra attention , with measurements and photos to back it up. I had them keep my car over the weekend while… Read full review

I love the way they communicated with me every step of the way! Their customer service is amazing!

Awesome people, great service

Amazing and i recommend! Staff is very friendly and work is solid 💯💯💯💯💯💯

As always this company goes above and beyond!!! They service both my BMWs and will continue to do so. If you are looking for top notch service and quality without the “factory” price look no further! My in laws are now bringing their Audi here as well. Michelle, the front desk clerk is always pleasant and does a… Read full review

Outstanding customer service.

Excellent service

Very efficient and quality service. Michelle was very thoughtful to get my car done quickly for me. I appreciated that service on that day!!

They now have a Japanese Repair shop! Toyota, Subaru, and Lexus can now be taken care of some incredibly skilled and friendly professionals. I was very impressed with their help and above-and-beyond service with my Camry. They communicated with me multiple times through texts, email, and phone calls. I immediately… Read full review

Prestige auto did a great job with our car. They were really good about explaining the issues and the repairs. Only reason not five stars is that my car was in the shop 4 days for routine maintenance.

We have used them multiple times for a variety of things and ALWAYS come away happy!

Great service experience, they diagnose the vehicle and take pictures to show you what needs to be fixed and the time frame for the work to get done.Highly recommended.

Prestige was able to help me when an emergency came up. They did a fantastic job, saved my bacon. I love going to Prestige, they treat you like family and treat your car like it is yours!

Great People

These guys are the best. Such kind, professional people. Would highly recommend them.

Did great work, super informative about inspection of vehicle

They found the root cause of my car issues and worked with me to get them solved. They do solid work.

Love these guys! Professional, courteous, and do a great job!

Been doing business with Mike and crew going on five years. They're always responsive, professional, and stand by their work.

I am pleased wholeheartedly to recommend Prestige Auto Repair in Salem, Oregon. Courteous service, and diligent attention to detail distinguish Chris Romanini's team from others, as they attend to your Mini's every need with elegance and efficiency.

Very pleased with the professional service I received. A little pricey, but what isn't these days. I would highly recommend Prestige Auto Repair.

I have been taking my cars to Prestige Auto even before Mike purchased the business. I knew of Mike’s reputation for providing excellent service at his previous business. I look for two traits within an auto repair business, I want to know they have the expertise to repair my car competently and safely and that I… Read full review

This is a new shop for me but I will definitely do business with them again. They took pictures of everything that was wrong, presented everything to me, and the cost came back exactly as they quoted. Great service.

Prestige is great. Everyone was friendly and helpful. Pricing seemed fair. I would totally recommend them, I have a 1998 Mercedes and needed someone who knew what they were doing and Prestige was the one!

Just want to say they haven’t done any work yet but I can already tell by the way I have been treated this place is QUALITY! My rig hopefully has a not too major problem but non the less is currently only able to be driven short distances, this is my daily driver and family rig, I was told they are booked out for… Read full review

Very pleased. Will definitely go back to Prestige.

Great service and great people I will definitely use them again. Thank you for everything

Great service and great people.

They accommodated my schedule to complete the service and even finished early. They identify and document any deficiencies and allow you the opportunity to have them completed. Their expertise is greatly appreciated.

This was my second or third appointment with Prestige and it was another great experience. I feel very comfortable with my vehicle in their hands. They take the time to diagnose issues and alert me to future safety issues before they become more problematic. One of the benefits of owning a Mini Cooper is being… Read full review

Thank you for your professionalism and kindness.

At this point I only trust Chris and his team at Prestige Auto with my Euro vehicles. UPDATED: May '22 - Chris and his team have been working on my BMW 535d over the last few months. I have had a fault throw a lot - "drivetrain malfunction, drive moderately". At first we thought it was due to the battery; it was… Read full review

Great experience, fixed in a timely manner, there was a small issues a 2 days later, but was quuckly fixed and only charged for parts instead of labor. Michelle is very helpful at the front desk.

Prestige staff completed several routine maintenance and minor repair tasks for me recently. Everything was well done. Thanks.

I found this place upon moving to the area in 2020. They always provide great service and go above and beyond. I would highly recommend them. Besides, the additional of dog greeters was amazing.

Always great job! Thanks!

Prestige Auto did a great job fixing up my car! I hopped in my car to work surprised to find that my brakes were grinding… I was able to get my car into Prestige the next morning. They quickly found what needed to be fixed and gave me a fair and accurate estimate. Michelle and Chris were easy to talk to and… Read full review

Prestige is deserving of their name. Thank you for your customer service, authenticity, and detail. Thank you too for the loaner while our car is in the shop; that convenience that might seem simple to you makes all the difference for us!

Excellent service for BMW. I am a repeat customer and when I finish my next BMW purchase they will be working on that car too. Excellent company and great mechanics. I can't say enough how pleased I am with their service!

I would highly recommend Prestige Auto Repair! They are professional, friendly, honest and go above and beyond to service your needs in a timely manner!

I will give your business My highest marks, for the work done and professional result for what I requested of you at Prestige Auto Repair, on my 2002 BMW Z3. I would certainly recommend you to anyone I know for the same type of service on a vehicle such as mine. The best way I can sum up what you did, was made my… Read full review

Mike & the crew at Prestige took care to make sure that the transmission replaced was the correct one for my year and model and that it worked well with the electrical system. I like that they try to do quality work and keep my car running safely.

The team at Prestige Auto Repair did a great job on our Mini Cooper. We came in for a tuneup and asked them to find if there was anything else that needed to be addressed. They did find a few things that were effecting the performance of our vehicle. They quoted me a price before they started the work and stayed… Read full review

Great service. Smart people who work as a team. They answer all your questions fully.

The team at Prestige was very helpful and knowledgeable. They completed the work I asked to be done and recommended other items that will help prolong the life of my Mini. Chris was great to work with, he came highly recommended, and lived up to his rep. I will take my Mini back for additional services in the future. Thanks Guys!

Very trustworthy, always do great quality work and they have superb customer service.

Great service always

Super professional shop. Took care of MB Service B.

Everyone at Prestige has always been friendly and informative. They have always been attentive to the details of the repairs needed. I also appreciate that they contact me with any added concerns and costs so there are no surprises when picking up my car. I highly recommend them for any maintenance or repairs.

Very friendly, know what they are doing

We have used Prestige since 1989 for Mercedes service. Thank you

Excellent service & friendly staff. I will definitely will use them again.

We have taken cars to Prestige for many years and will continue to do so. They are extremely friendly and professional. They are busy but can always get us in quickly and get the work done on schedule. They are great mechanics but also great people. They are honest and thorough. Chris always clearly explains what… Read full review

Extremely thorough and careful. They know Mercedes Benz machines and service them correctly.

I've been taking both a MINI and a Sprinter to Prestige for several years now. It's reassuring to take our vehicles to a shop that is knowledgeable and has excellent workmanship. I highly recommend Prestige Auto Repair.

Chris kept me informed every step of the way - there were no surprises and everything seems to be working well.

I have had great service at Prestige for years! They are honest, over the moon helpful, and never condescending to a woman who should treat her mini a bit better. :)

I've used Prestige for my mini for 4 years and have loved them every step of the way. They are super professional and helpful. But more than that, they're kind and they have puppers in their lobby.