How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%74+17.9Value 14%95+13.4Replies to reviews 7%53+3.7Momentum penalty92−0.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREPrestige Auto Repair
Salem, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #574Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 620 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Prestige Auto Repair for 8 kinds of job.
Prestige Auto Repair for oil change
Clear ✕All 97 Google reviews tagged “Oil change” · showing 40
Huge thank you to all the crew at Prestige Auto. It’s the first time I’ve owned a BMW and wanted a shop specializing in foreign cars. It was the first time I visited the shop so they did a thorough inspection along with my oil change. The level of detail and customer service I received is the best I’ve had with any…
Michelle is stellar. She is the manager and ended up being my advisor and provided excellent customer service from start to finish. I went from a Toyota to an Audi a week ago, and brought in my 2014 Audi A6 3.0T for an oil change and brake fluid service, and Michelle helped coordinate everything smoothly. She was…
Mike and his team provided excellent quality service and were courteous and professional.
This was my 7th visit to Prestige and this is a truly great group of professionals. The communication via the service advisor (James) was timely and on point. Nadine feels back to specs! Thank you all for stellar work!!!
It’s never fun taking your vehicle in for repairs, but Prestige made it as “painless “ as possible. The did a complete inspection, provided an accurate estimate, and did the work for that amount. The work was done on time and any questions I had were answered. Just moved to Salem, and I am so glad to have found Prestige.
A very positive, near dealership experience for repairing and maintaining German vehicles. I've been extremely satisfied with the professionalism and competency of Prestige Auto.
They did a great job! We had a check engine light come and they fixed it quickly. The entire crew is great to work with!
Fast service and great communication at a resonable price
As usual, excellent service on my aging MINI.
Professional and thorough oil change service - I really appreciated the inspection report and photos.
All good.
My first time taking my BMW X5 for an oil change was a great experience. They took pictures to show what needed to be repaired and provided an overall estimate.
I’ve been a customer for at least 28 years! I have absolute trust in their expertise, ethics and professional communication with a non mechanical! Oh, the dogs are sweet and very cute.
I am very impressed with Prestige Auto Repair. From the personable people who scheduled repairs to the counter guys, everyone was cheerful a d helpful. Repair estimates were accurate and took exactly the time they promised.
I am so happy with the customer service and vehicle service on my JCW. Thank you Prestige!
Definitely the best option if you own a German or British car. They really know what they’re doing and do the job fast, accurately, and at a fair price.
Another good experience with Prestige Auto Repair. Timely work, provided a loaner vehicle (better than my own!) and super thorough communications from start to finish.
Was on time and do right the first time. Love theses people. AAAAAAA+++++++
Good people, good service. I will use them from now on for all my vehicles.
I’ve been a customer of Prestige for many years. They do a great job at a fair price. Very easy to book appointments online, and helpful that they keep track and remind you when routine maintenance is needed.
Awesome as usual.
When my Mini needs it's work done, I don't plan on taking her anywhere else.
Great people, great dog, very good service. Thank you so very much. Alex
Prestige always manages to do the right thing and I trust them explicitly. If you're a beemer fan and need a good repair shop, Prestige is the place.
Best shop I’ve ever brought my car to. Highly recommend and I will definitely be back for anything car related. My car runs amazing and the thoroughness was awesome. Loved getting pictures of what needed to be repaired and my car was done when they told me it would be. Edit: brought my car to this shop again and a…
Very thorough and professional.
Prestige Auto Repair is a very professional and reliable auto service company. They were able to solve an operating problem on my 1993 Mercedes SEL 400 when the Mercedes Company service center could not.
Great job fair price
Prestige Auto is outstanding in service. Thanks
There is no other place in Salem I would go to have my car serviced and repaired. Prestige is the best.
As always, staff was courteous and professional, and the tasks were performed as desired.
Amazing team that have always delivered great service, honesty, and quality. Our neighbor recommended them to us, we’ve referred a few others since, and have only heard positive things. We’re so thankful to have a trustworthy and reliable shop that’s great across our BMW, Audi, and now Toyota.
They know my car and fix what they can. Parts are hard to find for my 2004 SL600, but they do what they can. I appreciate EVERYTHING they have done, to keep my car running!
Always prompt, informative and efficient.
Prestige was great. Timely and thorough. Have used them for years. Highly recommend them.
Super friendly and helpful! Also work was done for a very reasonable price considering the luxury vehicle market.
(READ EDIT BELOW) ORIGINAL: Really great place. I was able to book online and confirm in person. People were very friendly and after my oil change they sent me a digital copy of things that need to be done and put them in order of urgency but did not push any extra services on me. I appreciate that and will…
Took my car in for an oil change/inspection service. Shortly after dropping it off I had a thorough and descriptive email listing everything the tech had checked and each item that was recommended for needing extra attention , with measurements and photos to back it up. I had them keep my car over the weekend while…
I love the way they communicated with me every step of the way! Their customer service is amazing!
Awesome people, great service
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 134 | — |
| Oil change | 95 | — |
| Auto engine diagnostic | 64 | — |
| Auto maintenance | 56 | — |
| Vehicle Inspection | 56 | — |
| Electrical repair | 37 | — |
| Engine repair | 37 | — |
| Brakes | 35 | — |
