Prestige Auto Repair

Huge thank you to all the crew at Prestige Auto. It’s the first time I’ve owned a BMW and wanted a shop specializing in foreign cars. It was the first time I visited the shop so they did a thorough inspection along with my oil change. The level of detail and customer service I received is the best I’ve had with any… Read full review

Michelle is stellar. She is the manager and ended up being my advisor and provided excellent customer service from start to finish. I went from a Toyota to an Audi a week ago, and brought in my 2014 Audi A6 3.0T for an oil change and brake fluid service, and Michelle helped coordinate everything smoothly. She was… Read full review

Mike and his team provided excellent quality service and were courteous and professional.

This was my 7th visit to Prestige and this is a truly great group of professionals. The communication via the service advisor (James) was timely and on point. Nadine feels back to specs! Thank you all for stellar work!!!

It’s never fun taking your vehicle in for repairs, but Prestige made it as “painless “ as possible. The did a complete inspection, provided an accurate estimate, and did the work for that amount. The work was done on time and any questions I had were answered. Just moved to Salem, and I am so glad to have found Prestige.

A very positive, near dealership experience for repairing and maintaining German vehicles. I've been extremely satisfied with the professionalism and competency of Prestige Auto.

They did a great job! We had a check engine light come and they fixed it quickly. The entire crew is great to work with!

Fast service and great communication at a resonable price

As usual, excellent service on my aging MINI.

Professional and thorough oil change service - I really appreciated the inspection report and photos.

All good.

My first time taking my BMW X5 for an oil change was a great experience. They took pictures to show what needed to be repaired and provided an overall estimate.

I’ve been a customer for at least 28 years! I have absolute trust in their expertise, ethics and professional communication with a non mechanical! Oh, the dogs are sweet and very cute.

I am very impressed with Prestige Auto Repair. From the personable people who scheduled repairs to the counter guys, everyone was cheerful a d helpful. Repair estimates were accurate and took exactly the time they promised.

I am so happy with the customer service and vehicle service on my JCW. Thank you Prestige!

Definitely the best option if you own a German or British car. They really know what they’re doing and do the job fast, accurately, and at a fair price.

Another good experience with Prestige Auto Repair. Timely work, provided a loaner vehicle (better than my own!) and super thorough communications from start to finish.

Was on time and do right the first time. Love theses people. AAAAAAA+++++++

Good people, good service. I will use them from now on for all my vehicles.

I’ve been a customer of Prestige for many years. They do a great job at a fair price. Very easy to book appointments online, and helpful that they keep track and remind you when routine maintenance is needed.

Awesome as usual.

When my Mini needs it's work done, I don't plan on taking her anywhere else.

Great people, great dog, very good service. Thank you so very much. Alex

Prestige always manages to do the right thing and I trust them explicitly. If you're a beemer fan and need a good repair shop, Prestige is the place.

Best shop I’ve ever brought my car to. Highly recommend and I will definitely be back for anything car related. My car runs amazing and the thoroughness was awesome. Loved getting pictures of what needed to be repaired and my car was done when they told me it would be. Edit: brought my car to this shop again and a… Read full review

Very thorough and professional.

Prestige Auto Repair is a very professional and reliable auto service company. They were able to solve an operating problem on my 1993 Mercedes SEL 400 when the Mercedes Company service center could not.

Great job fair price

Prestige Auto is outstanding in service. Thanks

There is no other place in Salem I would go to have my car serviced and repaired. Prestige is the best.

As always, staff was courteous and professional, and the tasks were performed as desired.

Amazing team that have always delivered great service, honesty, and quality. Our neighbor recommended them to us, we’ve referred a few others since, and have only heard positive things. We’re so thankful to have a trustworthy and reliable shop that’s great across our BMW, Audi, and now Toyota.

They know my car and fix what they can. Parts are hard to find for my 2004 SL600, but they do what they can. I appreciate EVERYTHING they have done, to keep my car running!

Always prompt, informative and efficient.

Prestige was great. Timely and thorough. Have used them for years. Highly recommend them.

Super friendly and helpful! Also work was done for a very reasonable price considering the luxury vehicle market.

(READ EDIT BELOW) ORIGINAL: Really great place. I was able to book online and confirm in person. People were very friendly and after my oil change they sent me a digital copy of things that need to be done and put them in order of urgency but did not push any extra services on me. I appreciate that and will… Read full review

Took my car in for an oil change/inspection service. Shortly after dropping it off I had a thorough and descriptive email listing everything the tech had checked and each item that was recommended for needing extra attention , with measurements and photos to back it up. I had them keep my car over the weekend while… Read full review

I love the way they communicated with me every step of the way! Their customer service is amazing!

Awesome people, great service

Very good job. I trust them with my 1989 190e 2.6 MBenz.

Amazing and i recommend! Staff is very friendly and work is solid 💯💯💯💯💯💯

As always this company goes above and beyond!!! They service both my BMWs and will continue to do so. If you are looking for top notch service and quality without the “factory” price look no further! My in laws are now bringing their Audi here as well. Michelle, the front desk clerk is always pleasant and does a… Read full review

Very efficient and quality service. Michelle was very thoughtful to get my car done quickly for me. I appreciated that service on that day!!

Prestige, Does Excellent Work & Treat’s There Costumer’s Very Well. Chris & Crew Are Very Knowledgeable at There Job. Thank You 🙏

Did great work, super informative about inspection of vehicle

They found the root cause of my car issues and worked with me to get them solved. They do solid work.

Love these guys! Professional, courteous, and do a great job!

Very impressed with the services I received for my Audi! Communication was great as well as estimates of needed repairs or replacements. I like the report given that shows pictures and details when inspected. I’m glad I decided to bring my car here and feel very confident to make this place my new auto mechanic… Read full review

The folks in the front office where very polite and knowledgeable about the service needed for my car. I appreciate the excellent communication as the service was being completed. Overall very impressive. Thank you.

Very pleased with the professional service I received. A little pricey, but what isn't these days. I would highly recommend Prestige Auto Repair.

They did a great job, as usual. It's so nice to work with such a nice bunch of people.

I have been taking my cars to Prestige Auto even before Mike purchased the business. I knew of Mike’s reputation for providing excellent service at his previous business. I look for two traits within an auto repair business, I want to know they have the expertise to repair my car competently and safely and that I… Read full review

After I first fell in love with my wife’s 328i & BMW’s 8 years ago, 2 years ago I set out to find my dream 3 series or 4 series BMW. During those 2 years, Chris was very patient while responding to all of my email messages & phone calls, extremely helpful by answering all my questions & providing suggestions, &… Read full review

Very good, except I very much dislike being charged book time rather than actual definitely added to the bill

Prestige Auto Repair IS the place to take your German vehicle. As a dog lover, it’s always wonderful to be greeted by their very friendly pup, Charlie. Their staff ALWAYS communicate extremely well via email messages & phone calls. Along with Charlie, you’ll definitely find that once you arrive at their front… Read full review

This was my first visit and it was a great experience. Everyone I spoke with was friendly. They explained all the work they did and checked in each day letting me know their progress. I appreciated that their service report showed pictures supporting their findings. I will go to them for all my future repair needs and recommend to others.

Prestige Auto has been taking care of our BMW for about 3 years now. They always do a great job and communicate with me on what needs to be done. Nice job!!

Prestige performed an oil change, coolant change and break fluid change on my 2004 Porsche Boxter. Work was done in a timely manner and cost was as estimated. I will use Prestige again. again.

Complimentary transportation to and from work while my car got an oil change and a general performance check. Super competitive pricing and really nice people.

It was a pleasure to work with Chris. Repaired our Mini Cooper. Thank you Chris and your Technician who did the engine work. Their experience and knowledge saves money and time.

Extremely professional from making the appointment through pick up. Car was repaired when promised and at a very competitive price. I highly recommend Prestige and they will be the only ones working on my BMW.

Fantastic service by incredibly proficient and knowledgeable staff. Your car will be in good hands.

At this point I only trust Chris and his team at Prestige Auto with my Euro vehicles. UPDATED: May '22 - Chris and his team have been working on my BMW 535d over the last few months. I have had a fault throw a lot - "drivetrain malfunction, drive moderately". At first we thought it was due to the battery; it was… Read full review

They fixed it and it works great

We had an oil change done on our 2010 Mercedes C300. I wanted to quit driving to Portland to get an oil change and so I tried Prestige Auto Repair out. I was impressed with the report they generated and emailed to me about possible repairs on my car. I was happy with their promptness and everything else. We will… Read full review

I found this place upon moving to the area in 2020. They always provide great service and go above and beyond. I would highly recommend them. Besides, the additional of dog greeters was amazing.

Prestige Auto did a great job fixing up my car! I hopped in my car to work surprised to find that my brakes were grinding… I was able to get my car into Prestige the next morning. They quickly found what needed to be fixed and gave me a fair and accurate estimate. Michelle and Chris were easy to talk to and… Read full review

Excellent service for BMW. I am a repeat customer and when I finish my next BMW purchase they will be working on that car too. Excellent company and great mechanics. I can't say enough how pleased I am with their service!

I would highly recommend Prestige Auto Repair! They are professional, friendly, honest and go above and beyond to service your needs in a timely manner!

You Mini owners know how hard it is to get Mini service if you don't go to the dealer in Portland which is not convenient and expensive. Prestige serviced my mini in a professional, efficient way and is more reasonable and more convenient .

We can rely on their expert diagnostics, timely repairs, and friendly service of our SL450.

We have taken cars to Prestige for many years and will continue to do so. They are extremely friendly and professional. They are busy but can always get us in quickly and get the work done on schedule. They are great mechanics but also great people. They are honest and thorough. Chris always clearly explains what… Read full review

Extremely thorough and careful. They know Mercedes Benz machines and service them correctly.

I've been taking both a MINI and a Sprinter to Prestige for several years now. It's reassuring to take our vehicles to a shop that is knowledgeable and has excellent workmanship. I highly recommend Prestige Auto Repair.

Chris kept me informed every step of the way - there were no surprises and everything seems to be working well.

Went in for a oil change, they checked the whole car out and gave me in writing a report on the car and what services needed to be done later, I was very impressed,very helpful

I have had great service at Prestige for years! They are honest, over the moon helpful, and never condescending to a woman who should treat her mini a bit better. :)

These guys are great, and much better value than the Salem BMW dealer. I used them for maintenance on my MINI Cooper and now on my BMW i3 ReX. They know their stuff and get the job done. They even provided an awesome loaner.

Prestige Auto Repair has always done a great job maintaining my 2006 Mini Cooper and this time was no different. They did a complete diagnostic test and sent me the results before performing any work. They completed everything within 1 day. When I went to pick up my car, it seemed fine. After driving it for a bit… Read full review

Prestige Auto Repair have done outstanding repair work for the last couple of years. During this time I have found Mike/Chris/Carisa to be professional, honest and helpful. If I rated Prestige Auto Repair - it would be a 10.

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