How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%74+17.9Value 14%95+13.4Replies to reviews 7%53+3.7Momentum penalty92−0.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREPrestige Auto Repair
Salem, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #574Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 620 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Prestige Auto Repair for 8 kinds of job.
Prestige Auto Repair for vehicle inspection
Clear ✕All 57 Google reviews tagged “Vehicle Inspection”
Huge thank you to all the crew at Prestige Auto. It’s the first time I’ve owned a BMW and wanted a shop specializing in foreign cars. It was the first time I visited the shop so they did a thorough inspection along with my oil change. The level of detail and customer service I received is the best I’ve had with any…
Mike and his team provided excellent quality service and were courteous and professional.
Attentive and caring team. Fixed the problem and checked in to ensure the car was running smoothly. Reliable and friendly service —Grateful for the team at Prestige!
This was my 7th visit to Prestige and this is a truly great group of professionals. The communication via the service advisor (James) was timely and on point. Nadine feels back to specs! Thank you all for stellar work!!!
It’s never fun taking your vehicle in for repairs, but Prestige made it as “painless “ as possible. The did a complete inspection, provided an accurate estimate, and did the work for that amount. The work was done on time and any questions I had were answered. Just moved to Salem, and I am so glad to have found Prestige.
Professional and helpful. Highly recommend.
They did a great job! We had a check engine light come and they fixed it quickly. The entire crew is great to work with!
Fast service and great communication at a resonable price
All good.
I have to give a huge shout out to Prestige Auto Repair for the work they’ve done this past year on my 2013 BMW. I had some delayed maintenance that needed work. I was in a few months ago for rear differential work and most recently for front differential work and spark plugs, and they were just extremely…
I am very impressed with Prestige Auto Repair. From the personable people who scheduled repairs to the counter guys, everyone was cheerful a d helpful. Repair estimates were accurate and took exactly the time they promised.
I am so happy with the customer service and vehicle service on my JCW. Thank you Prestige!
Definitely the best option if you own a German or British car. They really know what they’re doing and do the job fast, accurately, and at a fair price.
Another good experience with Prestige Auto Repair. Timely work, provided a loaner vehicle (better than my own!) and super thorough communications from start to finish.
Good people, good service. I will use them from now on for all my vehicles.
Great fast service and friendly staff! I will be recommending to my friends who have foreign cars.
I had an absolutely fantastic experience with Prestige - the service was fast, the price was excellent, and my 22 y/o car drives like a dream now!
Absolutely fantastic place from beginning to end felt very pleased with the service. They explained and took pictures of things that needed work as I knew I needed some work done, they didn't pressure me to get it done and I will definitely be back to get the repairs done and also any future repairs. Truly felt very…
I am very pleased with the quality and efficiency of the work they performed.
Prestige always manages to do the right thing and I trust them explicitly. If you're a beemer fan and need a good repair shop, Prestige is the place.
I recently took our German sports sedan into the dealer for an oil change. When I went to pick it up I was given an inspection report indicating that a motor mount was in failure mode and a major oil leak was developing at the back of the engine. I was told to expect the repair total to be roughly $3,500!! I…
Great service, as usual. Will be coming back again.
Very thorough and professional.
There is no other place in Salem I would go to have my car serviced and repaired. Prestige is the best.
Thank you for taking care of all my Mercedes Benz needs. They answered all my questions, and fixed my surprise check engine light. Thank you!
Amazing team that have always delivered great service, honesty, and quality. Our neighbor recommended them to us, we’ve referred a few others since, and have only heard positive things. We’re so thankful to have a trustworthy and reliable shop that’s great across our BMW, Audi, and now Toyota.
Took my car in for an oil change/inspection service. Shortly after dropping it off I had a thorough and descriptive email listing everything the tech had checked and each item that was recommended for needing extra attention , with measurements and photos to back it up. I had them keep my car over the weekend while…
Awesome people, great service
Excellent service
They now have a Japanese Repair shop! Toyota, Subaru, and Lexus can now be taken care of some incredibly skilled and friendly professionals. I was very impressed with their help and above-and-beyond service with my Camry. They communicated with me multiple times through texts, email, and phone calls. I immediately…
Prestige, Does Excellent Work & Treat’s There Costumer’s Very Well. Chris & Crew Are Very Knowledgeable at There Job. Thank You 🙏
These guys are the best. Such kind, professional people. Would highly recommend them.
They found the root cause of my car issues and worked with me to get them solved. They do solid work.
Love these guys! Professional, courteous, and do a great job!
Very impressed with the services I received for my Audi! Communication was great as well as estimates of needed repairs or replacements. I like the report given that shows pictures and details when inspected. I’m glad I decided to bring my car here and feel very confident to make this place my new auto mechanic…
The folks in the front office where very polite and knowledgeable about the service needed for my car. I appreciate the excellent communication as the service was being completed. Overall very impressive. Thank you.
This is a new shop for me but I will definitely do business with them again. They took pictures of everything that was wrong, presented everything to me, and the cost came back exactly as they quoted. Great service.
Great service and great people I will definitely use them again. Thank you for everything
Prestige Auto Repair IS the place to take your German vehicle. As a dog lover, it’s always wonderful to be greeted by their very friendly pup, Charlie. Their staff ALWAYS communicate extremely well via email messages & phone calls. Along with Charlie, you’ll definitely find that once you arrive at their front…
This was my first visit and it was a great experience. Everyone I spoke with was friendly. They explained all the work they did and checked in each day letting me know their progress. I appreciated that their service report showed pictures supporting their findings. I will go to them for all my future repair needs and recommend to others.
Communication was excellent, details of worked needed were sent in email with pictures and specific descriptions. They were great to work with.
Prestige Auto has been taking care of our BMW for about 3 years now. They always do a great job and communicate with me on what needs to be done. Nice job!!
Always a great place to have my car serviced. They do a thorough inspection and point out issues that I wasn't away of
Fantastic service by incredibly proficient and knowledgeable staff. Your car will be in good hands.
04/27/22 update: brought this car back for a control arm bushing repair, transmission service, and alignment. Excellent service, once again. We will be bringing our primary family car here as well. Excellent service with super friendly and honest staff. My wife and I brought an older BMW here to inspect and Chris…
These guys got to my Porsche Cayman in a timely manner, did a very thorough pre-purchase inspection, and provided me with an easy to understand report of their findings. I would give them a “Thumbs up” and use them again.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 134 | — |
| Oil change | 95 | — |
| Auto engine diagnostic | 64 | — |
| Auto maintenance | 56 | — |
| Vehicle Inspection | 56 | — |
| Electrical repair | 37 | — |
| Engine repair | 37 | — |
| Brakes | 35 | — |
