How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPretty Cool AC Heating And Refrigeration Inc
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 361 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pretty Cool AC Heating And Refrigeration Inc for 8 kinds of job.
Pretty Cool AC Heating And Refrigeration Inc for a/c system repair
Clear ✕All 40 Google reviews tagged “A/C system repair”
The company was super responsive to text messages and had a technician (Jason) at my house in record time. Jason was extremely knowledgeable and able to troubleshoot the problem quickly. I'm grateful Pretty Cool popped up on my search. I'll definitely be using them for any future AC issues
Great service. Came out same day of call. Showed me what needed to bd repaired fixed and showed after picture.
Jason Bowers did an excellent job - arrived timely, worked quickly and efficiently. His nice manners and friendly, but business-like approach were much appreciated. Took the time to answer all my questions. Approximately an hour later the air is cooling down nicely. Please send detailed price and information regarding regular maintenance visits. Thanks.
Michael and his co-worker came over to get my AC situated. Without any fluff they quickly identified the problem and started to fix it. I am thankful for their professionalism and expediency. Excellent job. Khalid
We extend our sincere greetings. We would like to commend Mr. Joseph for his exceptional and distinctive contributions. Engaging Mr. Joseph's expertise in AC Heating and Refrigeration services is an undoubtedly sound decision. Mr. Joseph consistently demonstrates a profound commitment to client satisfaction,…
Great Service and Fast Response
As usual, Pretty Cool AC is responsive and prompt. The Tech showed up right on time and was professional and very knowledgeable. He completed his task in a workmanlike manner and kept me informed the entire time. Pretty Cool AC always gets my highest recommendation for quality, cost, and customer service.
Joe Hunter is a 1 of a kind H-Vac technician. He came through today checking & servicing my ac unit. His professional demeanor & courteous behavior is top notch & I will continue using his services over his competitors.
Same day repair with a fair price for a quick Saturday service. Fixed our ac quickly. Will definitely use them again when needing repair.
I reached out to them for my AC unit as it was not cooling. They were very quick to come but my experience with them wasn’t as pleasant . Thought the guy that came was nice he didn’t do much. He just casually look at the ac unit and the compressor and at first he said it was low on fluid but later said it everything…
Very professional business. Joseph came out when scheduled and provided a courtesy reminder the night before and eta in the morning. On time and the compressor replacement and recharge was swift. I highly recommend!
Called them first thing and they were out within a half hour. Finished within an hour and did not charge much at all. House is cooling down! So thankful.
Joseph came to make an AC repair the same day I called. He was very professional and the service was inexpensive, what else could you ask for! If you want to keep your family cool in the summer and warm in the winter Pretty Cool should be the only company you call.
Professional service at a fair price!!! Will be using them again! Thanks guys!! You saved out office!!
I have used this company for two years straight! They are amazing. They have fixed my air the same day everytime I have called. I appreciate their attentiveness and caring spirit. Thank you so much!
Joseph was great. He showed up on time and was very professional. Milestone tried to sell me on a $15k replacement unit for my less than 10 year old system and I wanted a second option. Glad I called Joseph. He looked it over and saw it needed some Freon but was not in need of replacing. I signed up for their…
Very efficient at my home and Church. Would recommend to anyone.
Joseph was honest, very efficient, responsible pricing, very informative about my A/C problems find and fixed the problem quickly, and reliable with quick scheduling and servicing. Highly Appreciated & Recommended!
Excellent Service. Great pricing. Joseph found the problem within minutes of his arrival after two previous AC companies misdiagnosed the issue and still charged me. Joseph fixed the problem and even went further to check the rest of my AC unit. He even gave my preventive tips to avoid further problems. Pretty Cool…
Been using Pretty Cool for a few years. He has definitely extended the service life of my age challenged system. He just performed an emergency call for me as my run capacitor went out overnight; showed within an hour of my text and completed the job in about 45 minutes. Recommend you add him to your list of trusted contractors.
The AC tech Joseph showed up early and was very professional and informative. He contacted my home warranty to make sure communication was clear and fixed my problem very quickly. I’ll call them again if I have any issues.
Real neat and clean work...I recommend this company cause they fix it right the first time.
I had a wonderful experience with Pretty Cool! Timely and polite service! I’ve been nice and cool all summer. Thank you!
The tech was extremely knowledgeable he fixed my ac in a timely manner and he also give me important maintenance tips to help keep my system running properly! I will you use this company for all my future havc needs!
Contacted Joseph and he came out the same day to see what was wrong with our AC. We went with a new unit I'm so happy. Top service great price don't hesitate to call him. I will recommend Pretty Cool AC.
Great Trustworthy service
Our A/C stopped working at 9pm Friday night and Joe was at our home at 8am on a Saturday. He was prompt and quickly fixed the issue. The temperature was over 100 degrees and we were so grateful that Joe scheduled us so quickly, especially on the weekend. Definitely use this company!
GREAT CUSTOMER SERVICE VERY PROFESSIONAL AND ON TIME. ALSO DID A EXCELLENT JOB ON MY GRANDMA A/C UNIT REPAIR
Very knowledgeable. Got the job done fast. Evaluated the problem and fixed it. Very reasonable on price.
Very professional and punctual. Answers a your questions and tell you to call if you have any more questions or concerns. I will use this company again and will refer friends and family 👍
My AC quit working last Friday around 7 o'clock at night, i called my regular ac company tech came out charged me for an after hour service call and told me that my compressor was dead and i needed to buy a whole new system. Found the number for Pretty Cool so i gave them a call, when the technician came out he…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 54 | $205–$933 |
| A/C system repair | 40 | $209–$786 |
| HVAC system maintenance | 37 | $37–$295 |
| A/C system maintenance | 25 | $39–$393 |
| Cleaning | 14 | $104–$343 |
| Repair HVAC | 10 | $216–$495 |
| Install AC | 9 | $1.4k–$3.2k |
| Thermostat installation | 8 | $148–$788 |
