How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPretty Cool AC Heating And Refrigeration Inc
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 361 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pretty Cool AC Heating And Refrigeration Inc for 8 kinds of job.
Pretty Cool AC Heating And Refrigeration Inc for HVAC system maintenance
Clear ✕All 37 Google reviews tagged “HVAC system maintenance”
I use Pretty Cool Ac for all my air and heating needs. Affordable, reliable and fast service to any of my families needs
Can't beat there service and clear honest communication and pricing. My AC & Heating guys for life.
Awesome service and the gentleman couldn’t have been nicer. Super professional! I think I made a great choice in companies.
Joseph at Pretty Cool AC came out and did a top notch job, servicing my outside unit. Other companies were giving me the run around and the ones that did come out quoted me much more than Joseph did. They also tried to talk me into getting a new unit, because mine is an older model. But, Joseph said all I needed was…
This is a quality company. They sent out j and I that are two quality employees to take care of business. The price was right and the service was as good as it gets. Thank you J and I for being such good men. Jason Bowen was the lead man . Thank you Jason and Issac.
Very friendly, Jason was very easy going to talk to and ask questions, straightforward and honest, he went out of his way to explain each step he made while he was doing it to demonstrate how he was problem solving what was going on with my unit. These guys aren’t trying to make a quick buck, they’re in it for the…
Pleased.
Second time I used services. I will use them again in the future.
We extend our sincere greetings. We would like to commend Mr. Joseph for his exceptional and distinctive contributions. Engaging Mr. Joseph's expertise in AC Heating and Refrigeration services is an undoubtedly sound decision. Mr. Joseph consistently demonstrates a profound commitment to client satisfaction,…
This will be my second time using Pretty Cool AC heating and refrigeration. Both experiences were great, and the service is stellar. The techs communicate what they’re doing, they’re efficient, and they clean up after they’re done. I highly recommend. My only callout is to get clarity on pricing. I was told it’s…
got the job done
Great response time and quality work as always. This is not our first time using Pretry Cool for maintenance services and we have never been disappointed. It helps that his prices are reasonable.
Mike is master of his craft. Will 100% be calling them in the future.
great service. no pressure or upsale. Very dependable service..
Very knowledgeable and honest to let us know what we need for ac. Very reasonable! Will use again!
Joseph provided excellent, fast and professional service. Thanks!
Joe & his crew were very professional, skilled, knowledgeable and customer service oriented. We were very pleased with his service and affordability of units. We will definitely recommend him to others....The Smith's
Professional service at a fair price!!! Will be using them again! Thanks guys!! You saved out office!!
I have used this company for two years straight! They are amazing. They have fixed my air the same day everytime I have called. I appreciate their attentiveness and caring spirit. Thank you so much!
Nice man. Quick and courteous.
Been using Pretty Cool for a few years. He has definitely extended the service life of my age challenged system. He just performed an emergency call for me as my run capacitor went out overnight; showed within an hour of my text and completed the job in about 45 minutes. Recommend you add him to your list of trusted contractors.
Joe is Pretty Cool! No really... the name fits, cuz that's what he is and what he provides during the hot summers. Sue Pretty Cool and you will not live to regret it.
I inquired a few days ago about a noisy outdoor unit and was happily greeted with a quick call and email response. The owner spoke with me directly and set an appointment to fit my schedule. On the day of the appointment Mr. Hunter arrived right on time and I was even given text notifications while he was en route.…
Did an very awesome job!
Real neat and clean work...I recommend this company cause they fix it right the first time.
Joseph H. was informative and efficient. Recommended other services to keep my ac unit running well and I will definitely be calling again when I need maintenance done on my ac.
Good honest guy that will be up front about the issue and costs. I've used this company multiple times for repairs and maintenance. Competitive pricing and very responsive. I'm so glad to have someone local in the Balch Springs, Mesquite and Seagoville area that is dependable and knowledgeable in HVAC maintenance…
Joseph was sent out to diagnose and service our intermittent heat issue. He arrived a day early (with a call ahead to make sure that was okay!) After spending time thoroughly looking at our system with various tools, he found out our thermostat was bad. He replaced it and all issues resolved. Jospeh texted the next…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 54 | $205–$933 |
| A/C system repair | 40 | $209–$786 |
| HVAC system maintenance | 37 | $37–$295 |
| A/C system maintenance | 25 | $39–$393 |
| Cleaning | 14 | $104–$343 |
| Repair HVAC | 10 | $216–$495 |
| Install AC | 9 | $1.4k–$3.2k |
| Thermostat installation | 8 | $148–$788 |
