iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 100 pet groomingiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★112 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Pretty Paws Dog Grooming five stars based on one hundred and twelve reviews, noting that the owner replies to all feedback. Customers frequently cite punctual scheduling, competitive pricing, and consistent text updates during appointments as key benefits. The service includes baths, nail trims, and deshedding, with groomers demonstrating patience for anxious or difficult pets. Reviewers describe the home-based environment as clean and calm, highlighting the staff's attentiveness to individual dog needs and comfort levels throughout the visit.
Google rating: 5.0 out of 5 from 112 reviews (100% five-star).
Reviews on this page: 112 Google reviews (107 with written comments, 37 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Pet Groomer serving Hutto, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other pet grooming
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Pretty Paws Dog GroomingPet Grooming median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pretty Paws Dog Grooming: 100/100 on this factor. Category median: 86.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pretty Paws Dog Grooming: 99/100 on this factor. Category median: 82.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pretty Paws Dog Grooming: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pretty Paws Dog Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 56.–
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Bar = this company · dark tick = category median.
Star ratings
112 Google reviews we collected
5.0of 5
5 stars112100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 107 written reviews
100%praise
Praise200100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price6184%
Reasonable1216%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5125%
Quality & results5025%
Would recommend3819%
Price & value2211%
Communication2110%
Honesty & trust115%
Speed & response84%
What customers talk about
We read 107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jerry gave him plenty of breaks, was incredibly attentive to his needs, and kept me informed during the visit.”
“He also does a great job with the grooming, even with difficult dogs like mine.”
“He was so kind and caring, let me know all he was doing, as it was her first haircut, I would 100% recommend him in a heartbeat.”
“Clipped her nails, gave her a bath, ear and teeth cleaning in a reasonable amount of time and with good quality.”
“He heard my concerns and kept me updated during the whole process.”
“It was clear right away that they genuinely love animals and care about making them feel comfortable and safe.”
“From the very beginning, they were prompt and professional when responding to my initial inquiry and were able to get my dogs scheduled fairly quickly…”
People customers mention
Jerry30 reviews
Rock3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pretty Paws Dog Grooming for 8 kinds of job. Pick one to see what they paid and said.
TToni4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
First time getting my dog Ace groomed. He had a lot of time and effort put in to him which I appreciate. You can tell how important the dogs and their comfort are to the groomer. Ace was well taken care of and we will be going back.
ZZane6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jerry was great with my giant senior dog! Jerry gave him plenty of breaks, was incredibly attentive to his needs, and kept me informed during the visit. He is flexible, caring, patient and funny. He also does a great job with the grooming, even with difficult dogs like mine. I highly recommend grooming your pup here!
Great priceDog ear cleaningDog anal gland expressionDog grooming
KKathleen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
He was so kind and caring, let me know all he was doing, as it was her first haircut, I would 100% recommend him in a heartbeat.
Great priceDog ear cleaningDog anal gland expressionDog grooming
JJoy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Thank you so much for the care you showed with our dogs. We really appreciated the time you took to let them get to know you on their first grooming. They turned out great and we are looking forward to their next visit. Thanks again.
Reasonable priceDog groomingDog bathing and blow dry
JJenniferLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Jerry fit my maltipoo Milo in last minute for a nail & ear trim. Not only did he do a wonderful job, he actually took the time to also show me how to safely cut Milo’s nails and grind them down with a dremel. This service was above and beyond my expectations. I’ll definitely be a returning customer. Thank you!
Great priceDog ear cleaningDog nail trimming
AAlexandria8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
This place is amazing! My dog is 3 years and out of all the grooming places I’ve taken him to, this has by far been the best!! He heard my concerns and kept me updated during the whole process. My dog is a German Shepherd and Great Pryenees mix, and did amazing with the deshedding and mind you he did it by hand. My…
Great priceDog groomingDog bathing and blow dryDog full service grooming
First time getting my dog Ace groomed. He had a lot of time and effort put in to him which I appreciate. You can tell how important the dogs and their comfort are to the groomer. Ace was well taken care of and we will be going back.
Response from the owner · a week ago
Thank you so much. I appreciate the kind words. Ace did great, and I can't wait to see him again.
Z
Zane Reif6 reviewsiTotal number of Google reviews Zane has written across all businesses on Google Maps, not just this one.
Jerry was great with my giant senior dog! Jerry gave him plenty of breaks, was incredibly attentive to his needs, and kept me informed during the visit. He is flexible, caring, patient and funny. He also does a great job with the grooming, even with difficult dogs like mine. I highly recommend grooming your pup here!
Price assessment: Great price
Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog full service grooming
Response from the owner · a week ago
Thank you for the kind words. Whiskey is a really sweet kiddo. I enjoyed my time with him. I'm looking forward to seeing him again.
K
Kathleen Reif3 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
He was so kind and caring, let me know all he was doing, as it was her first haircut, I would 100% recommend him in a heartbeat.
Price assessment: Great price
Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog grooming and styling, Dog nail trimming
Response from the owner · a week ago
Thank you, Kathleen. I absolutely adore Oakley, and I can't wait to see her again!
J
Joy McKinley3 reviewsiTotal number of Google reviews Joy has written across all businesses on Google Maps, not just this one.
Thank you so much for the care you showed with our dogs. We really appreciated the time you took to let them get to know you on their first grooming. They turned out great and we are looking forward to their next visit. Thanks again.
Price assessment: Reasonable price
Services: Dog grooming, Dog bathing and blow dry
Response from the owner · a week ago
Thank you for the kind words. It was my pleasure. Your boys are great. I can't wait to see them again.
J
Jennifer TorresLocal Guide · 31 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Jerry fit my maltipoo Milo in last minute for a nail & ear trim. Not only did he do a wonderful job, he actually took the time to also show me how to safely cut Milo’s nails and grind them down with a dremel. This service was above and beyond my expectations. I’ll definitely be a returning customer. Thank you!
Price assessment: Great price
Services: Dog ear cleaning, Dog nail trimming
Response from the owner · 2 weeks ago
Thank you, Jennifer. It was my pleasure. I hope to see Milo again whenever he needs anything.
A
Alexandria Jones8 reviewsiTotal number of Google reviews Alexandria has written across all businesses on Google Maps, not just this one.
This place is amazing! My dog is 3 years and out of all the grooming places I’ve taken him to, this has by far been the best!! He heard my concerns and kept me updated during the whole process. My dog is a German Shepherd and Great Pryenees mix, and did amazing with the deshedding and mind you he did it by hand. My dog has been struggling with hot spots due to food allergies and the heat, and took extra precautions in these areas.
The price was great and reasonable! I’ve paid much more for grooming that didn’t even come close to this. I’m so happy I found this groomer!
Price assessment: Great price
Services: Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog nail trimming
Response from the owner · 3 weeks ago
Thank you so much. I appreciate you and Colt coming to see me today. I look forward to seeing him again the next time he needs a visit.
S
Shanna Lunsford4 reviewsiTotal number of Google reviews Shanna has written across all businesses on Google Maps, not just this one.
I had an absolutely fabulous experience with Pretty Paws! From the very beginning, they were prompt and professional when responding to my initial inquiry and were able to get my dogs scheduled fairly quickly, especially considering their busy schedule.
On the day of the appointment, they took the time to get to know my dogs, which I truly appreciated. It was clear right away that they genuinely love animals and care about making them feel comfortable and safe.
Throughout the grooming appointment, they kept me updated with status reports and pictures and communicated any concerns they had along the way. Their communication, friendliness, and personal attention were exceptional.
Most importantly, my dogs were happy and looked absolutely fantastic when they were finished! I couldn’t be more pleased with the experience and would highly recommend Pretty Paws to anyone looking for a caring, professional, and trustworthy groomer.
Price assessment: Great price
Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog teeth brushing, Dog full service grooming, Dog nail trimming
Response from the owner · 3 weeks ago
Thank you for bringing your babies to see me. They were very sweet, and I'm hoping to see them again whenever they need a tidy up.
R
Rita Batra12 reviewsiTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
We had such an amazing experience with this groomer! From the very beginning, his communication was excellent, and you could immediately tell how much he genuinely cares about the dogs he works with.
He was incredibly patient, gentle, and kind with our doodle, taking the time to make him feel safe, comfortable, and calm throughout the entire grooming process. That meant so much to us. On top of that, he did an absolutely phenomenal job, our doodle looks amazing!
The entire experience exceeded our expectations, and it’s such a relief finding someone you can truly trust with your dog. If you’re looking for a groomer who is talented, communicative, patient, and genuinely cares about your pet, I cannot recommend him enough. We will absolutely be coming back! 🐾❤️
Price assessment: Great price
Response from the owner · a month ago
Thank you so much for the kind words. Hopper was a total sweetheart, and I look forward to seeing him again in the future.
S
Sandy Leal9 reviewsiTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
We are new customers to Pretty Paws. We walked into a very calm, clean, and cool environment. It was nice to be the only clients there, as one of my dogs is a talker. Jerry was very patient and did a great job on my babies nails. Highly recommend!
Price assessment: Great price
Services: Dog nail trimming
Response from the owner · a month ago
Thank you for bringing your babies to see me. I look forward to giving them a lot more treats.
