Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Google reviewers rate the company 4.9 out of 5 based on 792 reviews, with the owner responding to 56% of them. Customers frequently praise the punctuality, professionalism, and thoroughness of technicians during interior and exterior treatments, fumigation, and pest removal. They also highlight responsive communication, reasonable pricing, and effective results for ants, spiders, and other insects. Criticisms include inconsistent scheduling notifications, high staff turnover, and complaints about aggressive sales tactics or ineffective treatments for specific pests.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
792 Google reviews we collected
Phrases our text analysis found in 489 written reviews
Price verdicts customers left with their Google review
Middle half of what 14 customers paid ($75–$124) · gold mark = category median.
How often each topic comes up in the written reviews
We read 489 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was our second service and Eliseo was great - knowledgeable and thorough.”
“I really appreciated his attention to detail and great customer service.”
“The worst experience I have ever had.”
“He was quick, and efficient, and even listened to me as he worked at one point.”
“From scheduling our initial appointment to getting the first spray done, 10/10 experience.”
“Stay away from this company.”
“I was walked through the process, updated accordingly, and answered all my questions promptly.”
“Preventive pest control has excellent customer service and reasonable prices.”
“Super accommodating, good service, not too expensive.”
“It’s always like this with these guys — they’re responsive, reliable and great to work with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Preventive Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Preventive Pest Control does a great job, Mathew R is very detailed in fumigation of our home
From scheduling our initial appointment to getting the first spray done, 10/10 experience. Everyone was so kind and helpful with setting up my account, scheduling etc. Highly recommend.
Raul did a thorough inspection and came up some great solutions to solve the pest problems!
Our tech Brandon was very helpful and we felt a lot of work was done. He took his time and it was very professional. Thank you so much.
I have been using Preventive since 2014. Larry is my regular tech, and he is so thorough with his work. Very pleased with everything he takes care of.
Christopher was on time and very communicative. Explained everything that was being done . Easy going can tell he is passionate about his work . Highly recommended.
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 168 | $63–$194 |
| Spider extermination | 163 | $79–$141 |
| General pest inspection | 73 | $68–$116 |
| Mosquito extermination | 71 | $58–$99 |
| Rodent extermination | 50 | $88–$323 |
| Bug & insect extermination | 47 | $71–$126 |
| Cockroach extermination | 45 | $88–$282 |
| Flea & mite extermination | 34 | $90–$282 |
4.9 ★★★★★ 792 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Courteous and efficient. Quarterly spray inside and outside.
Thank you, Rajiv! We appreciate your kind words about our courteous and efficient service. It’s great to hear you’re satisfied with the quarterly spray.
Mark D. Was fantastic. Polite, friendly, and professional. He was quick, and efficient, and even listened to me as he worked at one point. Very courteous young man. You guys have a keeper there! God Bless you all!
Thank you, Jerry! We appreciate your kind words about Mark. It's great to hear he made such a positive impression with his professionalism and attentiveness. Your support means a lot to us!
It was our second service and Eliseo was great - knowledgeable and thorough.
Thank you, Cindie! We're glad to hear that you had a great experience with Eliseo!
These guys always do a great job. Matthew did an excellent job.
Thank you for the fantastic review! We're so glad to hear that Matthew provided excellent service. It's always our goal to ensure our customers are satisfied. We appreciate your support!
Very professional, responsive and recommended. 5 stars!
Thank you for the fantastic review! We're delighted to hear that you found our service professional and responsive. Your recommendation means a lot to us!
Eliseo was very good today on the Re-visit to help us re ants. Good job, good advice, as always doing a complete job.
Thank you for your kind words! We're delighted to hear that Eliseo provided excellent service during your recent visit. It's great to know his advice and thoroughness made a positive impact. Your feedback is much appreciated!
Elliot at Preventative Pest Control was wonderful to work with! He was very professional, helpful, and friendly. He took the time to listen to my concerns about spiders and other bugs around our home and yard and addressed each one as needed. I really appreciated his attention to detail and great customer service. Highly recommend Elliot!
Thank you for your wonderful feedback, Pam! It’s fantastic to hear that Elliot provided such professional and attentive service. We truly appreciate your recommendation and are glad he could address your concerns effectively. Your satisfaction is important to us!
I called Preventive on a Tuesday afternoon about a pest issue, and they were out first thing Wednesday morning to take care of it. It’s always like this with these guys — they’re responsive, reliable and great to work with. Shout out to Jonathan and the entire team for always taking such good care of us. Highly recommend!
Thank you for your fantastic feedback, Eric! We're delighted to hear that you found our team, especially Jonathan, to be responsive and reliable. It's great to know that we could assist you promptly with your pest issue. Your recommendation means a lot to us!
Making the appointment was easy. Roger the technician was great! He called to give me a heads up and arrived on time. He did a great job and my dogs really liked him! Preventative Pest Control will definitely be my go to! Highly recommend!!!
Thank you for your wonderful feedback, Sandra! We're delighted to hear that you found the appointment process easy and that Roger made a positive impression. It’s great to know he was timely and did a fantastic job, especially with your dogs. Your recommendation means a lot to us!
i would highly recommend. from their staff over the phone and staff that performed the service, i only experienced professional and knowledgeable people! i had ants, spider and silverfish! they got rid of the ants on first service and have come back several times and have gotten rid of the other pest, hence, they stand true to their guarantee!
Thank you for the fantastic review! It’s wonderful to hear that you found our team to be professional and knowledgeable, both over the phone and in the field. We're glad to know that our service made a difference in tackling those pests. Your recommendation means a lot to us!
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
