Experts Reviews · Company report
Preventive Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Preventive Pest Control

Fountain Valley, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 792 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Preventive Pest Control is better than 89% of bed bug exterminators.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Preventive Pest Control is better than 87% of bed bug exterminators.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Preventive Pest Control is better than 90% of bed bug exterminators.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Preventive Pest Control is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Preventive Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Preventive Pest Control is better than 51% of bed bug exterminators.C
51

Reviews for your job

Customers hired Preventive Pest Control for 8 kinds of job.

Preventive Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 81

All 47 Google reviews tagged “Bug & insect extermination” · showing 40

Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We’ve been customers for several years and have been very pleased with their service and our results.

Spider exterminationGeneral pest inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
Tan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

I use PPC to routinely keep pests around my home at bay. Consistent in keeping my home free of pests.

Spider exterminationBug & insect exterminationAnt extermination+ Responsiveness+ Quality+ Professionalism
NoahLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Andrew arrived 20 minutes before his scheduled appointment time. He called me & sent me a text to let me know the day before and the day of. These guys moved boxes out the way plywood, crates, they got every single nook and cranny in side and outside ! This is a new house we just remodeled and the bugs were coming…

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I greatly appreciate and depend on Preventive Pest Control, and am so grateful they have not sold out to another company . They respond quickly and have a professional office staff and technicians.

Ant exterminationBee exterminationBug & insect extermination
Cassandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been using Preventive for many years and I'm very satisfied with their work and their customer service. They respond very quickly and are always willing to help.

Bug & insect exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
JayLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

5-Stars, HIGHLY RECOMMEND. Elliot was the best technician! Preventive Pest Control always does a superb job. We have regularly scheduled treatments as part of our annual contract. Our treatments are always very effective. Very good quality. However, it is understandable that certain times of the year pests tend to…

Bug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Colleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ruben serviced our home. I was glad he was able to come on a day with no rain. He was good and efficient

Bug & insect exterminationRodent extermination
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have not had any insect problem since starting use of the company. They are very responsive to phone calls.

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Ty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Used to fight ants and rats; nice not to deal with them.

Bug & insect exterminationRodent extermination
Kathryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful to work with! They were accommodating to our needs and flexible with our crazy schedules. Where we live has lots of bugs and critters and having them service our home has brought us a lot of peace of mind. It’s also comforting to know that their products are safe for kids and pets. Glad to have them on a regular schedule for our home.

Bug & insect exterminationHome inspectionSpider extermination
jilla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian was professional and took care of all my concerns.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Good!

Bug & insect extermination
O8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So happy I found Preventive Pest Control! Always on time, courteous, friendly. Thank you!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Penny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Preventative Pest control. Clint & all the staff are very friendly, they listen well to my concerns & really want to help solve my Pest issues. I would recommend them 10X’s over. In a society that does not always have integrity in business practices makes me appreciate all the more the ones that do.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Esther7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company with excellent service from their internal and external associates. I’ve worked with both internal employees Lauren and Angel requesting off cycle service calls and other inquiries and they accommodated my needs. The Technicians that service our home are very detailed and professional and always asked…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love the folks at Preventive Pest Control! They have been serving my home for YEARS and I haven’t had a serious any problem since they’ve been around. And on the off chance I even begin to notice an ant trail inside my home, one simple call or text to them and they will be right over to take care of the problem. These guys rock!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
JaymeLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service via phone, text and in person. Sean is a very knowledgeable and thorough technician and keeps me with this company with his stellar customer service.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
HLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Their services are usually delivered professionally and almost perfectly. I do not have any ants problem inside my house any more. Thank you, the Preventive Pest Control...

Ant exterminationBug & insect extermination
Teri11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Today was my first time using preventative pest service and Brian was fantastic! He did the most through job of any pest control technician I have ever used. I will definitely request Brian to complete my bi-monthly service. Thank you, Brian for taking care of my pest issues. You’re awesome!!! Teri Baxter

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Pastor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brian is professional and knowledgeable. He does a great job keeping our home free from ants, spiders, and other insects. We appreciate his dedication to his professional work.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Having Preventive Pest Control come service my home monthly was the BEST decision we’ve made. We always had ants HORRIBLY every summer. I mean, so bad they would come out of the drains in the bathroom and no matter what we did, we couldn’t get rid of them. A friend referred us a few years ago and we have been ant…

Ant exterminationBug & insect exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was impressed with the professionalism and quality of work Brian did at our home. He was polite, attentive and thorough. He did not hesitate to go above and beyond what was needed to get the job done right. I hope he returns for future service.

Bug & insect exterminationMosquito exterminationSpider extermination+ Quality+ Professionalism
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good people, Good service

Ant exterminationBug & insect exterminationHome inspection
Erin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Preventive is the best pest control company I have used. John Mejia was friendly, knowledgeable and did a great job dealing with the ants. Also, their customer service always exceeds my expectations. I highly recommend.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jackie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brian was awesome! He was knowledgeable, professional and really was patient and was so thorough. I love Preventive. Can’t imagine not using this company.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Do not wait to have Preventative Pest Control start like we did!!! We are now 6 month in and would normally have been fighting off ants like crazy in this heat and nothing! A neighbor strongly recommended Preventative Pest Control back in 2021 and I was to stubborn thinking I have this under control, but I just…

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using them for years after a friend recommended Preventative to us. They keep the ants under control and they are an issue where we live.

Bug & insect extermination+ Quality+ Value
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When ants returned, I call Preventive and they courteously came our again to re-spray. The owner personally texted me immediately after leaving a message. I was very impressed with their service.

Bug & insect extermination+ Professionalism
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sean was very friendly, professional and attentive!!

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
April11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you so much for the excellent 💛 service!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called in and spoke to Angel. She went over and beyond to get me service the same day, which ended up happening. Jovani and James came by and took care of the problem and give me some tips. They provided me with all the info and help I needed. All 3 of them are a asset to the company. Great service.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Marie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Easy to work with!

Bug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tech texted to let us know he was on his way which I do appreciate! Did his work and left a card

Bug & insect extermination+ Value
Kelly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always on time and does a wonderful job. If we every have an issue, between services, they alway send someone out. 5 star service

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Punctuality+ Quality+ Professionalism
Benjamin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceHome inspectionBug & insect extermination
Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Tiffany3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Bernadette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality
MikeLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Professionalism

Show more bug & insect extermination reviews (7 more) →

Price

$100-3% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 8%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination168$63–$194
Spider extermination163$79–$141
General pest inspection73$68–$116
Mosquito extermination71$58–$99
Rodent extermination50$88–$323
Bug & insect extermination47$71–$126
Cockroach extermination45$88–$282
Flea & mite extermination34$90–$282

Compare with