Experts Reviews · Company report
Preventive Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Preventive Pest Control

Fountain Valley, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 792 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Preventive Pest Control is better than 89% of bed bug exterminators.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Preventive Pest Control is better than 87% of bed bug exterminators.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Preventive Pest Control is better than 90% of bed bug exterminators.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Preventive Pest Control is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Preventive Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Preventive Pest Control is better than 51% of bed bug exterminators.C
51

Reviews for your job

Customers hired Preventive Pest Control for 8 kinds of job.

Preventive Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 97

All 73 Google reviews tagged “General pest inspection” · showing 40

Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We’ve been customers for several years and have been very pleased with their service and our results.

Spider exterminationGeneral pest inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
NoahLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Andrew arrived 20 minutes before his scheduled appointment time. He called me & sent me a text to let me know the day before and the day of. These guys moved boxes out the way plywood, crates, they got every single nook and cranny in side and outside ! This is a new house we just remodeled and the bugs were coming…

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mitra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryan put my mind at ease and I decided to sign a quarterly contract with Preventive because of his professionalism and patience completing the inspection and providing the services today! Bryan was on time, knowledgeable, super thorough, and presented with wonderful mannerisms! Thank you Bryan for the job well done!!

Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
JulieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I greatly appreciate and depend on Preventive Pest Control, and am so grateful they have not sold out to another company . They respond quickly and have a professional office staff and technicians.

Ant exterminationBee exterminationBug & insect extermination
Jeanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company delivers the best service of any pest control I’ve ever had. They never miss an appointment- they always remind me when they’re coming - they deal appropriately with our barking dog and they attend to extra things that come up without hesitation. I highly recommend them!!

General pest inspection+ Responsiveness+ Punctuality+ Quality
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you are looking for an excellent pest control company, may I recommend Preventive Pest Control? They are a family owned business, very friendly and always thorough! I have used them for years and I tell everyone about their great service...

General pest inspection+ Responsiveness+ Punctuality+ Quality
Susan2kits5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In addition to the services I noted above, I had wood work done on my home that was damaged by termites. Logan did the termite inspection, and I was sent a detailed report. He did an excellent job. Jesse and Michael came, inspected, and sent me a detailed report and cost to repair the wood that was damaged by…

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Florence2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Very happy with the service. They are usually on time and responsive if we have breakthroughs bugs in between services. My only down point would be the price, it is getting a bit pricey!

General pest inspection+ Responsiveness+ Professionalism
Penny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Preventative Pest control. Clint & all the staff are very friendly, they listen well to my concerns & really want to help solve my Pest issues. I would recommend them 10X’s over. In a society that does not always have integrity in business practices makes me appreciate all the more the ones that do.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Esther7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company with excellent service from their internal and external associates. I’ve worked with both internal employees Lauren and Angel requesting off cycle service calls and other inquiries and they accommodated my needs. The Technicians that service our home are very detailed and professional and always asked…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love the folks at Preventive Pest Control! They have been serving my home for YEARS and I haven’t had a serious any problem since they’ve been around. And on the off chance I even begin to notice an ant trail inside my home, one simple call or text to them and they will be right over to take care of the problem. These guys rock!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good people, Good service

Ant exterminationBug & insect exterminationHome inspection
Erin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Preventive is the best pest control company I have used. John Mejia was friendly, knowledgeable and did a great job dealing with the ants. Also, their customer service always exceeds my expectations. I highly recommend.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jackie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brian was awesome! He was knowledgeable, professional and really was patient and was so thorough. I love Preventive. Can’t imagine not using this company.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
April11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you so much for the excellent 💛 service!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called in and spoke to Angel. She went over and beyond to get me service the same day, which ended up happening. Jovani and James came by and took care of the problem and give me some tips. They provided me with all the info and help I needed. All 3 of them are a asset to the company. Great service.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kelly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always on time and does a wonderful job. If we every have an issue, between services, they alway send someone out. 5 star service

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Punctuality+ Quality+ Professionalism
Alicia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service as usual! Elliot is great and very friendly.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been with Preventive Pest for more than two decades. They provide excellent bi- monthly service and respond immediately to any emergencies. I highly recommend their service!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Virginia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've used Preventing for over 20 years, at this horse and our previous one. Both houses had different issues and Preventive could handle it all. They are so responsive; which is exactly what you want when ants are crawling on your ceiling. Great service!

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jovani stopped by our home today after we reported seeing a lot of pests inside recently. He was on time, professional and informative. As he sprayed throughout the house he kindly pointed out things we could fix around the house to help stop bugs from coming in. He offered some great solutions and is a very friendly guy! Great experience 10/10.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Aline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quarterly spraying both outside and inside our property for preventive maintenance since 2013. Ruben is highly professional and is very accommodating with any special areas requiring more attention. We always ask for him whenever we need reservice. Great company, highly recommended!

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
DOUGLAS1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great job as always

Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Professionalism
Lois5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★

I have pest control come out every other month to keep the ants & cockroaches away from the base of the house. They are reasonable and I don’t have to have a contract with them. The only thing I don’t like is that they have a big turnover and I very seldom get the same person twice. Which means I must be here to show them what I want done each time.

Ant exterminationCockroach exterminationHornet & wasp extermination
Peggy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and does a great job. Very attentive to our needs for spraying! Great company! Thank you Preventative Pest Control :) David & Peggy Carson

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Sunil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

James Weekas is the tech assigned to my account, and he is always friendly and professional. I’ve been using this service for years .Thank you James Weekas God bless you.

Bed bug exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Christine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gave and all of the guys that come to my home. Have been great!

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Extremely professional and transparent with information to make the best decisions in pest control.

General pest inspection+ Responsiveness+ Punctuality+ Professionalism
Jane9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great fast service. I have used them for 2 years and not seen a bug of any description since using their service. I was having a major ant problem and it’s joy not to have those invasions.

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
NancyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are always notified in advance before they arrive. If we’ve had recent issues with ants , each rep always gives us helpful hints and some supplies to combat the problem. Very courteous, knowledgeable and helpful. We are very happy with their service.

Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Carlos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A very bargain I like the company they made me feel good after they left my house

Flea & mite exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We always receive excellent service. I really like that I receive a reminder text since I schedule my appointments in advance. We have been a customer for several years. The technicians are always friendly & courteous. If we are having a problem area, they always gladly take care of it. And, office personnel are…

Ant exterminationHornet & wasp exterminationGeneral pest inspection
Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Dennis was so helpful. He called before arriving on time. He thoroughly checked my house inside and out and knew how to remedy our problem. He was informative and very knowledgeable regarding our needs. I will absolutely refer Preventative Pest Control to my friends and neighbors.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Treva2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The technician, Joseph was very professional, listened to all of my concerns, answered all of my questions and was very professional.

Cockroach exterminationGeneral pest inspectionSpider extermination+ Professionalism
LucyLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have used pest service at this property since it was built and Preventative Pest Control for last 8 years, they are consistent and if you ever have an issue inside they will come do your interior at no extra charge. As a result we have no cockroach or spider issues. Silverfish on occasion which is when I request…

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Deanne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General pest inspection+ Responsiveness+ Quality+ Professionalism
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality
Lorena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Professionalism
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General pest inspection+ Professionalism

Show more general pest inspection reviews (33 more) →

Price

$100-3% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 8%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination168$63–$194
Spider extermination163$79–$141
General pest inspection73$68–$116
Mosquito extermination71$58–$99
Rodent extermination50$88–$323
Bug & insect extermination47$71–$126
Cockroach extermination45$88–$282
Flea & mite extermination34$90–$282

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