Experts Reviews · Company report
Preventive Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Preventive Pest Control

Fountain Valley, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 792 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Preventive Pest Control is better than 89% of bed bug exterminators.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Preventive Pest Control is better than 87% of bed bug exterminators.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Preventive Pest Control is better than 90% of bed bug exterminators.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Preventive Pest Control is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Preventive Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Preventive Pest Control is better than 51% of bed bug exterminators.C
51

Reviews for your job

Customers hired Preventive Pest Control for 8 kinds of job.

Preventive Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 100

All 50 Google reviews tagged “Rodent extermination” · showing 20

Mitra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryan put my mind at ease and I decided to sign a quarterly contract with Preventive because of his professionalism and patience completing the inspection and providing the services today! Bryan was on time, knowledgeable, super thorough, and presented with wonderful mannerisms! Thank you Bryan for the job well done!!

Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
JulieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I greatly appreciate and depend on Preventive Pest Control, and am so grateful they have not sold out to another company . They respond quickly and have a professional office staff and technicians.

Ant exterminationBee exterminationBug & insect extermination
Colleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ruben serviced our home. I was glad he was able to come on a day with no rain. He was good and efficient

Bug & insect exterminationRodent extermination
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have not had any insect problem since starting use of the company. They are very responsive to phone calls.

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Ty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Used to fight ants and rats; nice not to deal with them.

Bug & insect exterminationRodent extermination
Penny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Preventative Pest control. Clint & all the staff are very friendly, they listen well to my concerns & really want to help solve my Pest issues. I would recommend them 10X’s over. In a society that does not always have integrity in business practices makes me appreciate all the more the ones that do.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good people, Good service

Ant exterminationBug & insect exterminationHome inspection
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Logan come through! We had a rat stuck in a trap in our attic and we could hear it in the walls but it was no where to be found! First attempt: no luck but after he spoke with his manager, he decided to go in again on his own and video the area and that's when he found the nearly dead rat stuck in a trap! Very…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been with Preventive Pest for more than two decades. They provide excellent bi- monthly service and respond immediately to any emergencies. I highly recommend their service!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time using Preventive Pest Control The gentleman who came out to our home, Jovani, was so polite, and knowledgeable about how to handle our problem . We would really recommend this company.

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
norma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician Jovani telephoned when he was about 15 minutes out giving me time of kennel the dog and open the gate. He was thorough, efficient, and polite.

Rodent exterminationSpider extermination
Nahid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Your company has the best customer service. They listen and they resolve the problem. I worked with other company before and I wasn’t satisfied until I found your company and as soon as I called I feel that is it because the way that they answered to my call I feel that they understand me. Later on when I asked send…

Ant exterminationBed bug exterminationFlea & mite extermination
Lexie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sean did a great job today 06/16/2021. He was very cooperative and informative, polite and courteous. I would definitely request him for my next service appointment. Thank you! Lexie Orozco

Rodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Sheryl13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael blocked the bottom of the line set and patched holes in the cement pad under my A/C to stop rodents from nesting there. It worked.

Rodent extermination
DebraLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great service! People that really listen

Rodent extermination
Guess6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It has been fine referred them to 2 neighbors this week

Ant exterminationRodent exterminationSpider extermination
Yanela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys the came out were the best. They checked every corner and took their time. I haven’t seen a spider since hiring them.

Rodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Daksha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Employees need to keep 6 feet distance when talking to customers!!!!

Rodent extermination+ Responsiveness
AdrianaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m very grateful for their honesty from the reps to the manager. I appreciate their service that is needed year round. Thank you.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
J11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Owner “Stu” took my call late in the day and I explained that I was helping my elderly aunt, who had advised me that she had rats inside her home. Note: I had called another pest company earlier that day and their employee conducted an inspection and quoted us $900. Stu told me that the quote sounded high but he…

Rodent extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (30 more) →

Price

$100-3% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 8%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination168$63–$194
Spider extermination163$79–$141
General pest inspection73$68–$116
Mosquito extermination71$58–$99
Rodent extermination50$88–$323
Bug & insect extermination47$71–$126
Cockroach extermination45$88–$282
Flea & mite extermination34$90–$282

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