BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Preventive Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%67+10Craft & service 20%59+11.8Value 10%47+4.7Momentum 8%78+6.2Track record 7%60+4.2Accountability 5%50+2.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Preventive Pest Control

Better than 86% of bed bug exterminators · #4 of 29

5.0★517 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
60%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Preventive Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$189
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 24

All 45 Google reviews tagged “Ant extermination” · showing 20

★★★★★ Heidi · Edited 2 months ago

I left preventative peat control, got swayed away by another company & I was not as happy. Came back to Preventative pest control & am so much happier. They come reliably & are responsive if there is an issue! Very happy! Guys are always nice and helpful that come to service. Would recommend.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Erin · Edited a year ago

Jake did a great job! The techs are always friendly, on-time and do an amazing job. The company is always there when I need them.

Ant extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Cindy · Edited 2 years ago

Jovani is very kind and took the time to explain what spiders were bad.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Kathy · Edited 3 years ago

We have been using this service for more than ten years. We are satisfied with this place.

Ant exterminationFlea & mite exterminationRodent extermination+ Responsiveness
★★★★★ steve · 3 years ago

Followed requests and instructions with a smile on his face ! The employees at preventative I always pleasant to work with!

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 3 years ago

Brandon is very helpful and professional Thankyou for your service

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ shana · 3 years ago

I have had Preventive Pest Control for many, many years and have and would and have referred them to friends. They have always been professional, on time and great with reminders, and the times I have had questions the office staff goes above and beyond with help and useful information! If you want a great service…

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Andrea · 3 years ago

Elliot was on time, polite and professional.

Ant exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ray · 3 years ago

I have use Preventative Pest Control for years. I use them for my home and office.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Stephanie · Edited 3 years ago

Can’t go wrong with Preventive Pest Control! They are great, easy to communicate with, always text when on the way, do a great job. We haven’t had ants since they started with us. Also love that they de-web when coming out!

Ant exterminationBug & insect exterminationSpider extermination
★★★★★ Srinivasan · Edited 3 years ago

Larry is fantastic and has a wonderful attitude. He is knowledgeable, polite and very patient. He answered all our questions. Will use him again.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Ted · Edited 3 years ago

As always, this company is on-time and professional. Highly recommended.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Diane · 3 years ago

John performed the quarterly pest control treatment on Friday. I had called the office a couple days ahead to let them know er needed Indoor treatment for some ants we’d seen. John was scheduled for the morning and texted a few minutes before he arrived. Right on time. He’s very thorough and checked everything. This…

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jade · 3 years ago

Jovanni and Michael are the best guys to work with! So kind and sincere and have a positive attitude everytime you see them!

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ jimmy · 3 years ago

I like their punctuality and so far their work.

Ant exterminationGeneral pest inspectionSpider extermination
★★★★★ Aline · 3 years ago

We’ve been using Preventive Pest Control since 2013 and have been happy with their service. We especially like Ruben who is very responsive, professional, dependable and consistent. We highly recommend this company.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ antoinette · 3 years ago

Great company 👌 Always on time, take care of the problems, monthly service!! Great customer service

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ David · 3 years ago

The company does a good job and is reliable…

Ant extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ erik · 3 years ago

Preventive Pest Control was on time, did an extra thorough job with my ant 🐜 problem. Gave me a choice of plans but didn’t force it on me. The service man (J.Plunkett) was polite & focused on his work . Highly recommend this pest control co!

Ant extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ mike · 4 years ago

The technicians with Preventative Pest Control are always friendly and efficient. They listen to my concerns and are always willing to go the extra mile. If I need service beyond my normal quarterly visits, their office staff are responsive and helpful

Ant extermination

Show more ant extermination reviews (25 more) →

vs category

Blue = Preventive, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 4.92★ (65 reviews)2024-Q1: 5.00★ (15 reviews)2024-Q2: 4.96★ (68 reviews)2024-Q3: 5.00★ (14 reviews)2024-Q4: 4.97★ (59 reviews)2025-Q1: 5.00★ (18 reviews)2025-Q2: 4.87★ (39 reviews)2025-Q3: 4.87★ (30 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 5.00★ (3 reviews)2026-Q2: 5.00★ (37 reviews)2026-Q3: 4.98★ (45 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$106+10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 10%Reasonable 77%Overpriced 0%Not sure 13%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%67+10Craft & service 20%59+11.8Value 10%47+4.7Momentum 8%78+6.2Track record 7%60+4.2Accountability 5%50+2.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
84
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
67
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
59
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
60
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
50

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+123 / −1
Professionalism
+151 / −0
Responsiveness
+119 / −0
Punctuality
+105 / −0
Value
+79 / −1

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