BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Preventive Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%67+10Craft & service 20%59+11.8Value 10%47+4.7Momentum 8%78+6.2Track record 7%60+4.2Accountability 5%50+2.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Preventive Pest Control

Better than 86% of bed bug exterminators · #4 of 29

5.0★517 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
60%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Preventive Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 24

All 13 Google reviews tagged “Hornet & wasp extermination”

★★★★★ shana · 3 years ago

I have had Preventive Pest Control for many, many years and have and would and have referred them to friends. They have always been professional, on time and great with reminders, and the times I have had questions the office staff goes above and beyond with help and useful information! If you want a great service…

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ray · 3 years ago

I have use Preventative Pest Control for years. I use them for my home and office.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Darien · 3 years ago

Called in for a yellowjacket nest removal and they took care of everything very quickly and professionally

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Danny · 3 years ago

Craig from Preventive Pest control serviced our place, he was well informed as to what to be done, a true professional. That's why we call Preventive Pest control always. Thank you for the service Craig, the bees or wasps are all gone too.

Bug & insect exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
★★★★★ B · 3 years ago

I’m very happy with Preventive. They are progressional and they do a great job!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ antoinette · 3 years ago

Great company 👌 Always on time, take care of the problems, monthly service!! Great customer service

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Allison · 4 years ago

Craig and his wonderful team have never let me down! These are definitely the people you want on your side when your having bug issues! They are all so friendly, accommodating, professional and exceptional at what they do! I will never go anywhere else! Definitely so very grateful I found them! 5 stars would be an…

Ant exterminationBed bug exterminationBee extermination
★★★★★ Nathan · 2 years ago

Rating only, no written review.

Hornet & wasp exterminationSpider extermination+ Quality
★★★★★ Josephine · 3 years ago

Rating only, no written review.

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Professionalism+ Value
★★★★★ Maryana · 3 years ago

Rating only, no written review.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Belle · 5 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination
★★★★★ Nano · 5 years ago

Rating only, no written review.

Ant exterminationHornet & wasp exterminationRodent extermination+ Professionalism
★★★★★ Laura · 5 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Preventive, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 4.92★ (65 reviews)2024-Q1: 5.00★ (15 reviews)2024-Q2: 4.96★ (68 reviews)2024-Q3: 5.00★ (14 reviews)2024-Q4: 4.97★ (59 reviews)2025-Q1: 5.00★ (18 reviews)2025-Q2: 4.87★ (39 reviews)2025-Q3: 4.87★ (30 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 5.00★ (3 reviews)2026-Q2: 5.00★ (37 reviews)2026-Q3: 4.98★ (45 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$106+10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 10%Reasonable 77%Overpriced 0%Not sure 13%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%67+10Craft & service 20%59+11.8Value 10%47+4.7Momentum 8%78+6.2Track record 7%60+4.2Accountability 5%50+2.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
84
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
67
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
59
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
60
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
50

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+123 / −1
Professionalism
+151 / −0
Responsiveness
+119 / −0
Punctuality
+105 / −0
Value
+79 / −1

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