BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Preventive Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%67+10Craft & service 20%59+11.8Value 10%47+4.7Momentum 8%78+6.2Track record 7%60+4.2Accountability 5%50+2.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Preventive Pest Control

Better than 86% of bed bug exterminators · #4 of 29

5.0★517 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
60%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Preventive Pest Control for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 18

All 27 Google reviews tagged “Mosquito extermination” · showing 20

★★★★★ Kimberley · Edited 2 years ago

These guys are great. Straight up honest, great value and take care of business. Fantastic communication too. I love the personal connection I feel with each yech that comes out

Spider exterminationGeneral pest inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Greg · 2 years ago

We have the same technician every time. He always calls when in his way. Very professional and consistent.

Bug & insect exterminationMosquito exterminationSpider extermination
★★★★★ D · 2 years ago

Brian was professional and did exactly what I was expecting.

Bug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 3 years ago

Brandon is very helpful and professional Thankyou for your service

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ shana · 3 years ago

I have had Preventive Pest Control for many, many years and have and would and have referred them to friends. They have always been professional, on time and great with reminders, and the times I have had questions the office staff goes above and beyond with help and useful information! If you want a great service…

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ pam · Edited 3 years ago

We’ve used Preventive Pest Control for several years. They are always very professional and responsive.

Mosquito exterminationGeneral pest inspectionSpider extermination
★★★★★ Eash · 3 years ago

Matt was helpful and friendly. He was very informative and made sure my issues were addressed.

Cockroach exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kerry · 3 years ago

Reliable and professional.

Mosquito exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
★★★★★ dawn · 3 years ago

We only use the mosquito buckets because I don’t want to kill other insects. They seem to be helping and our tech is very nice.

Mosquito extermination+ Responsiveness+ Professionalism
★★★★★ Alicia · 3 years ago

Elliot is fantastic! We are really grateful for his service :)

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jade · 3 years ago

Jovanni and Michael are the best guys to work with! So kind and sincere and have a positive attitude everytime you see them!

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ David · 3 years ago

Excellent Customer service, They take their time to listen to you talk about your problems with pest control and seem very knowledgeable about the business

Bug & insect exterminationCockroach exterminationMosquito extermination+ Professionalism
★★★★★ Kerry · Edited 4 years ago

Always great friendly customer service

Mosquito exterminationSpider exterminationService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Allison · 4 years ago

Craig and his wonderful team have never let me down! These are definitely the people you want on your side when your having bug issues! They are all so friendly, accommodating, professional and exceptional at what they do! I will never go anywhere else! Definitely so very grateful I found them! 5 stars would be an…

Ant exterminationBed bug exterminationBee extermination
★★★★★ Butch · 5 years ago

Service completed

Mosquito extermination
★★★★★ Rene · 3 years ago

Rating only, no written review.

Mosquito exterminationGeneral pest inspection+ Punctuality+ Professionalism
★★★★★ Josephine · 3 years ago

Rating only, no written review.

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Professionalism+ Value
★★★★★ Nancy · 3 years ago

Rating only, no written review.

Mosquito extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Ali · 4 years ago

Rating only, no written review.

Ant exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Rodora · 4 years ago

Rating only, no written review.

Mosquito exterminationSpider extermination+ Professionalism

Show more mosquito extermination reviews (7 more) →

vs category

Blue = Preventive, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 4.92★ (65 reviews)2024-Q1: 5.00★ (15 reviews)2024-Q2: 4.96★ (68 reviews)2024-Q3: 5.00★ (14 reviews)2024-Q4: 4.97★ (59 reviews)2025-Q1: 5.00★ (18 reviews)2025-Q2: 4.87★ (39 reviews)2025-Q3: 4.87★ (30 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 5.00★ (3 reviews)2026-Q2: 5.00★ (37 reviews)2026-Q3: 4.98★ (45 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$106+10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 10%Reasonable 77%Overpriced 0%Not sure 13%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%67+10Craft & service 20%59+11.8Value 10%47+4.7Momentum 8%78+6.2Track record 7%60+4.2Accountability 5%50+2.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
84
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
67
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
59
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
60
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
50

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+123 / −1
Professionalism
+151 / −0
Responsiveness
+119 / −0
Punctuality
+105 / −0
Value
+79 / −1

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