BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Preventive Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%67+10Craft & service 20%59+11.8Value 10%47+4.7Momentum 8%78+6.2Track record 7%60+4.2Accountability 5%50+2.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Preventive Pest Control

Better than 86% of bed bug exterminators · #4 of 29

5.0★517 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
60%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Preventive Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$85–$152
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 20

All 59 Google reviews tagged “Spider extermination” · showing 40

★★★★★ Heidi · Edited 2 months ago

I left preventative peat control, got swayed away by another company & I was not as happy. Came back to Preventative pest control & am so much happier. They come reliably & are responsive if there is an issue! Very happy! Guys are always nice and helpful that come to service. Would recommend.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Beverly · Edited a year ago

Very professional and answered my questions knowledgeably

Rodent exterminationSpider extermination+ Quality+ Professionalism+ Value
★★★★★ Cindy · Edited a year ago

Elliott was professional in contacting me prior to service and conscious of needed services. Treated Tandem an Wisdom EZ

Spider exterminationGeneral pest inspection
★★★★★ Alexis · Edited 2 years ago

He was patient and listened to all my concerns for pest control

Spider exterminationBug & insect extermination+ Professionalism
★★★★★ Kimberley · Edited 2 years ago

These guys are great. Straight up honest, great value and take care of business. Fantastic communication too. I love the personal connection I feel with each yech that comes out

Spider exterminationGeneral pest inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ jeri · Edited 2 years ago

The people here have been very helpful in managing bugs of all kinds. They are professional, prompt, and communicate well. I highly recommend their services. They have been terrific to work with and are reasonably priced.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Punctuality
★★★★★ Chynea · 2 years ago

Darie did a thorough job checking for and removing all webs and covering all of the areas when spraying. Thank you!

Spider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Greg · 2 years ago

We have the same technician every time. He always calls when in his way. Very professional and consistent.

Bug & insect exterminationMosquito exterminationSpider extermination
★★★★★ Cindy · Edited 2 years ago

Jovani is very kind and took the time to explain what spiders were bad.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ steve · 3 years ago

Followed requests and instructions with a smile on his face ! The employees at preventative I always pleasant to work with!

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 3 years ago

Brandon is very helpful and professional Thankyou for your service

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Dan · 3 years ago

Very professional and great work! Only our 2nd treatment and already notice a huge difference. Our backyard used to be infested with spiders and I hardly ever see one.

Spider extermination
★★★★★ pam · Edited 3 years ago

We’ve used Preventive Pest Control for several years. They are always very professional and responsive.

Mosquito exterminationGeneral pest inspectionSpider extermination
★★★★★ Andrea · 3 years ago

Elliot was on time, polite and professional.

Ant exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ray · 3 years ago

I have use Preventative Pest Control for years. I use them for my home and office.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Carolyn · 3 years ago

Chris did an excellent job ... took time to knock down webs and cleared window sills of debris. He was very careful to spray everywhere. Gave us good info about mosquito abatement which we will probably add next year because mosquitos were so bad this year that we didn't entertain on our patio! Thanks or doing a…

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality
★★★★★ kathleen · Edited 3 years ago

Jesus Did a great job, very professional, did rush in and out! We are very pleased with his work!

Cockroach exterminationGeneral pest inspectionSpider extermination+ Punctuality+ Quality+ Value
★★★★★ Matthew · 3 years ago

These guys have been great with my spider and pest issues. I am on the bimonthly plan yet they came out in the middle to take care of some webs I was noticing come back. They came out right on time and were very thorough inside and out! Thanks again!

General pest inspectionSpider extermination+ Quality
★★★★★ Stephanie · Edited 3 years ago

Can’t go wrong with Preventive Pest Control! They are great, easy to communicate with, always text when on the way, do a great job. We haven’t had ants since they started with us. Also love that they de-web when coming out!

Ant exterminationBug & insect exterminationSpider extermination
★★★★★ Srinivasan · Edited 3 years ago

Larry is fantastic and has a wonderful attitude. He is knowledgeable, polite and very patient. He answered all our questions. Will use him again.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Grandpa8X · 3 years ago

Excellent service from Matthew and Preventive Pest Control. We switched from Aptive and so far couldn’t be happier. Thank you Matthew for being true professional and knowledgeable regarding your craft.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ ugofishme · 3 years ago

Preventive Pest Control is professional and they respond quickly. Recently I've had big problem with large spiders in back yard. They sent a tech, Chris, out next day and he handled the issue right away by inspecting my yard for webs, removing them and then spraying the area. Chris was courteous and friendly, and…

Spider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Ted · Edited 3 years ago

As always, this company is on-time and professional. Highly recommended.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Angie · 3 years ago

Larry was very polite and meticulous and addressed my concerns

Spider extermination+ Punctuality+ Professionalism
★★★★★ Jade · 3 years ago

Jovanni and Michael are the best guys to work with! So kind and sincere and have a positive attitude everytime you see them!

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ jimmy · 3 years ago

I like their punctuality and so far their work.

Ant exterminationGeneral pest inspectionSpider extermination
★★★★★ David · 3 years ago

Excellent Customer service, They take their time to listen to you talk about your problems with pest control and seem very knowledgeable about the business

Bug & insect exterminationCockroach exterminationMosquito extermination+ Professionalism
★★★★★ Keith · 3 years ago

Great company. Used them for years. Customer service is impeccable.

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ antoinette · 3 years ago

Great company 👌 Always on time, take care of the problems, monthly service!! Great customer service

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Rohit · 3 years ago

Brian, did a great job and also removed the cobwebs.

Bug & insect exterminationSpider extermination+ Responsiveness+ Professionalism
★★★★★ Heather · 4 years ago

Monthly service and always amazing!

Bug & insect exterminationSpider extermination
★★★★★ m. · Edited 4 years ago

Update 8/17/22 Very reliable, thorough, ask and listen. They care and want to make sure the customer is happy. The service is good, reliable, and timely. I receive the quarterly service. They usually check to see if there is any issues to be addressed. I struggled with ants for a couple of quarters but it seems…

Ant exterminationRodent exterminationSpider extermination
★★★★★ Kerry · Edited 4 years ago

Always great friendly customer service

Mosquito exterminationSpider exterminationService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Wendy · Edited 4 years ago

Always polite and professional.

General pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Bettie · 4 years ago

I am always very happy with the service that this company does for me. If I run into issues in between sprays, I called them and they immediately send someone out to take care of my concerns. I Especially find that the young man Jim does a very thorough job. This last time the day after he sprayed I walked out onto…

Spider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Allison · 4 years ago

Craig and his wonderful team have never let me down! These are definitely the people you want on your side when your having bug issues! They are all so friendly, accommodating, professional and exceptional at what they do! I will never go anywhere else! Definitely so very grateful I found them! 5 stars would be an…

Ant exterminationBed bug exterminationBee extermination
★★★★★ Troit · 5 years ago

Great service

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Caroline · 5 years ago

So great that it’s non toxic to pets !

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Carol · 5 years ago

Sean was very professional and did an outstanding job.

Ant exterminationSpider extermination+ Professionalism
★★★★★ Cathy · 2 years ago

Rating only, no written review.

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Professionalism+ Value

Show more spider extermination reviews (19 more) →

vs category

Blue = Preventive, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 4.92★ (65 reviews)2024-Q1: 5.00★ (15 reviews)2024-Q2: 4.96★ (68 reviews)2024-Q3: 5.00★ (14 reviews)2024-Q4: 4.97★ (59 reviews)2025-Q1: 5.00★ (18 reviews)2025-Q2: 4.87★ (39 reviews)2025-Q3: 4.87★ (30 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 5.00★ (3 reviews)2026-Q2: 5.00★ (37 reviews)2026-Q3: 4.98★ (45 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$106+10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 10%Reasonable 77%Overpriced 0%Not sure 13%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%67+10Craft & service 20%59+11.8Value 10%47+4.7Momentum 8%78+6.2Track record 7%60+4.2Accountability 5%50+2.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
84
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
67
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
59
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
60
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
50

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+123 / −1
Professionalism
+151 / −0
Responsiveness
+119 / −0
Punctuality
+105 / −0
Value
+79 / −1

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