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Preventive Pest Control St. George

Pest control service · Ivins, UT · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%94+13.3Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#109 of 363 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 70%
5.0 ★★★★★ 1,046 Google reviews · 16 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
$76typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Preventive Pest Control St. George at a glance

Google reviewers rate Preventive Pest Control St. George five stars based on 1046 reviews, with the owner responding to 92 percent of comments. Customers frequently describe technicians as punctual, professional, and knowledgeable during routine interior and exterior services, mosquito control, and rodent management. Positive feedback highlights thorough work, friendly communication, and effective results. However, some low-star reviews cite missed appointment windows, property damage to landscaping, and persistent pest issues despite signed contracts.

  • Google rating: 5.0 out of 5 from 1,046 reviews (98% five-star).
  • Reviews on this page: 1,046 Google reviews (721 with written comments, 7 with photos).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: November 2, 2026.
  • Service: Pest Control Service serving Ivins, Utah.

Data from Google, last updated November 5, 2026.

Score profile vs other pest control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

Satisfaction96Reliability96Craft & service98Value94Momentum100Replies to reviews99Satisfaction: 96 (median 94)Reliability: 96 (median 93)Craft & service: 98 (median 96)Value: 94 (median 100)Momentum: 100 (median 100)Replies to reviews: 99 (median 96)
This companyPest Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Preventive Pest Control St. George: 96/100 on this factor. Category median: 94.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Preventive Pest Control St. George: 96/100 on this factor. Category median: 93.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Preventive Pest Control St. George: 98/100 on this factor. Category median: 96.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Preventive Pest Control St. George: 94/100 on this factor. Category median: 100.A
94
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Preventive Pest Control St. George: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Preventive Pest Control St. George: 99/100 on this factor. Category median: 96.A
99

Bar = this company · dark tick = category median.

Star ratings

1,046 Google reviews we collected

  • 5 stars1,02198%
  • 4 stars141%
  • 3 stars30%
  • 2 stars10%
  • 1 star71%

Praise vs complaints

Phrases our text analysis found in 721 written reviews

  • Praise98999%
  • Complaints61%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1919%
  • Reasonable7675%
  • Overpriced22%
  • Not sure55%
$76-30% vs typical pest control services

Middle half of what 78 customers paid ($66–$91) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude38739%
  • Quality & results31632%
  • Speed & response15616%
  • Would recommend566%
  • Communication495%
  • Honesty & trust222%
  • Price & value91%

What customers talk about

We read 721 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Chris did a super job and was so friendly and happy.”
  • “Tyler is always thorough, professional and prompt when he completes our bi-monthly preventive service on the interior and exterior of the two buildin…”
    “I had a horrible roach infestation, and they were able to get rid of it.”
  • “Anthony was promt, knowledgeable and was very thorough also completed the service quickly.”
  • “…was coming was on time and discussed what was done I would diffently recommend him for future service…”
    “I can't recommend this pest control service highly enough!”
  • “The noise started again as he was telling me what he did, and as he listened closely he suggested that the noise could be from the vent of my AC.”
  • “He is very thorough and genuinely happy to be working for Preventive Pest.”
  • “Preventive Pest is a great company and offers a great price.”

People customers mention

  • Jason 17 reviews
  • Symon 8 reviews
  • Adam 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Preventive Pest Control St. George for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Brooke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Chris is great. Took the time to discuss the work details. The company has been wonderful!

Paid $80–100Reasonable priceHome inspection
Wanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler is always thorough, professional and prompt when he completes our bi-monthly preventive service on the interior and exterior of the two buildings occupied by Red Rock Search & Rescue in Las Vegas. He is also quick to respond if we have an occasional unexpected infestation of ants entering the building…

Paid $60–80Reasonable priceBug & insect extermination
Joseph13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jason is really great and goes above and beyond to make sure I'm happy. He is very thorough and genuinely happy to be working for Preventive Pest. Thanks Jason! You're always awesome!

Paid $80–100Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
d4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you Madison for a job well done. Excellent attention to details. I appreciate that very much.

Paid $80–100Great priceGeneral pest inspection
Afief9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony was promt, knowledgeable and was very thorough also completed the service quickly. This was a routine bimonthly service.

Paid $80–100Reasonable priceService not listed
DarleneLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

As always, Jason was prompt and did a very efficient job ! I LOVE this company !!!

Paid $60–80Reasonable priceBug & insect extermination

Photos

Customer reviews

5.0 ★★★★★ 1,046 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Meda Braker2 reviewsTotal number of Google reviews Meda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris did a super job and was so friendly and happy.

Response from the owner · a year ago

Thank you for the fantastic review! We're glad to hear that Miguel provided excellent service and that his early arrival made a positive impact on your experience. We appreciate your feedback!

Eva Martin4 reviewsTotal number of Google reviews Eva has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tyler was very detailed and knowledgeable about his work

  • Price assessment: Reasonable price
  • Price: $60–80
  • Services: Home inspection, Hornet & wasp extermination, Mosquito extermination
Response from the owner · a year ago

Thank you for your wonderful feedback, Eva! It's great to hear that Tyler provided you with detailed and knowledgeable service. We appreciate your kind words!

Jack CloseLocal Guide · 14 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Arrived on scheduled day and completed service as planned.

  • Price assessment: Reasonable price
  • Price: $100–120
  • Services: Rodent extermination
  • Pest type: Ants, Rodents, Cockroaches
Response from the owner · 2 weeks ago

Glad to hear it, Jack. Showing up when we're supposed to and getting the job done right is what our pest control team is there for, and it's good to know that's exactly what you got. We appreciate you taking a second to share that.

Lars Fryland11 reviewsTotal number of Google reviews Lars has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Well when you book an appointment between 8 and 11 I think you should show up. I received a message at 11:40 stating they were running late. Like Seinfeld says, you can make the appointment you just can’t keep it.

Response from the owner · 4 weeks ago

Good afternoon Mr. Fryland. We apologize for the inconvenience this may have caused. Our records indicate a phone call was made to you the day before your appointment regarding a timeframe change to 11am-1pm. Since there was no answer over the phone, a voicemail was left requesting a call back if this new time did not work. Once again, we apologize for the inconvenience this may have caused. Pest Control can be unpredictable, so we try to do everything we can to communicate promptly and clearly with our customers.

Elizabeth J10 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tyler is great! And the mosquito service has really helped with cutting back on the mosquitoes this year

  • Price assessment: Reasonable price
  • Services: Mosquito extermination, Bug & insect extermination
  • Pest type: Mosquitoes
Response from the owner · 2 years ago

Thank you for your 5-star review!

Dee Rice3 reviewsTotal number of Google reviews Dee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service!

Response from the owner · 2 years ago

Thank you for your feedback! We're thrilled to hear that you received excellent service from us. Providing top-notch service is our priority, and we're glad we could meet your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here for you!

Brooke & Adam Marshall3 reviewsTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris is great. Took the time to discuss the work details. The company has been wonderful!

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Home inspection
Response from the owner · 2 years ago

Thank you for sharing your experience with Chris and Preventive Pest Control! We're delighted to hear that Chris took the time to discuss the work details with you and that you've had a wonderful experience with our company. Providing excellent service and clear communication is what we strive for, and we're glad Chris's efforts contributed to your satisfaction. We appreciate your feedback and your loyalty to us. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help!

Wanda Geisen4 reviewsTotal number of Google reviews Wanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tyler is always thorough, professional and prompt when he completes our bi-monthly preventive service on the interior and exterior of the two buildings occupied by Red Rock Search & Rescue in Las Vegas. He is also quick to respond if we have an occasional unexpected infestation of ants entering the building generally caused by City Park Maintenance crews disturbing their nests doing their landscaping maintenance/repairs. Highly recommended this company

  • Price assessment: Reasonable price
  • Price: $60–80
  • Services: Bug & insect extermination
Response from the owner · 2 months ago

We really appreciate this, Wanda. Tyler will be glad to hear this. Dependable ant control in St. George is what we aim for on every visit — thanks for being a valued Preventive Pest Control customer!

Ira SiegelLocal Guide · 25 reviewsTotal number of Google reviews Ira has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Service was good as ever

  • Price assessment: Reasonable price
  • Price: $80–100
Response from the owner · 2 months ago

Ira, thank you for the kind words! Reviews like yours are exactly why we love providing pest control in St. George. We appreciate you and look forward to your next visit.

Joseph Wemhoner13 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason is really great and goes above and beyond to make sure I'm happy. He is very thorough and genuinely happy to be working for Preventive Pest. Thanks Jason! You're always awesome!

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: General pest inspection, Cockroach extermination, Bug & insect extermination
Response from the owner · Edited a year ago

Thank you for sharing your experience! It’s wonderful to hear that Sergio provided such exceptional service and went the extra mile to ensure your yard was bug-free. We appreciate your kind words and are glad to know you felt your home was in good hands.

Preventive Pest Control St. George on Google Maps →

Business details