Security guard service · Stafford, TX · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%93+24.3Value 15%90+13.7Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 36 security guard servicesiPosition by Experts Score among all companies we track in this category. · better than 60%
4.9★★★★★53 Google reviews · 4 photos
96%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Price Protection Security 4.9 out of 5 based on 53 reviews, highlighting consistent professionalism, punctuality, and effective communication. Customers frequently note that the team is reliable, well-trained, and attentive to specific property security needs, providing peace of mind for both residential and event settings. While most feedback is positive, a few low-star comments criticize the company for unprofessional conduct, and the owner has responded to only 4% of the total reviews.
Google rating: 4.9 out of 5 from 53 reviews (96% five-star).
Reviews on this page: 53 Google reviews (43 with written comments).
Owner responses: the business replied to 4% of reviews.
Most recent review: July 21, 2026.
Service: Security Guard Company serving Stafford, Texas.
Data from Google, last updated October 27, 2026.
Score profile vs other security guard services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: satisfaction.
Price Protection SecuritySecurity Guard Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Price Protection Security: 89/100 on this factor. Category median: 89.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Price Protection Security: 93/100 on this factor. Category median: 89.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Price Protection Security: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Price Protection Security: 90/100 on this factor. Category median: 90.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Price Protection Security: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
53 Google reviews we collected
4.9of 5
5 stars5196%
4 stars12%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
99%praise
Praise9399%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2628%
Would recommend1718%
Price & value1415%
Quality & results1314%
Honesty & trust1314%
Speed & response77%
Communication44%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their security team has been professional, reliable, and attentive from day one.”
“I highly recommend Price Protection Security to any business or property in Houston, TX looking for dependable security guard services.”
“I couldn’t be happier with the service from Price Protection Security.”
“Price Protection Security provided outstanding service from start to finish.”
“I highly recommend them to anyone looking for reliable and trustworthy security services.”
“They are always responsive, maintain a strong presence, and consistently demonstrate professionalism.”
“Their communication was excellent, and it gave me real peace of mind knowing everything was handled with such professionalism.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LencyLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I couldn’t be happier with the service from Price Protection Security. Their security team has been professional, reliable, and attentive from day one. Knowing that our property is being monitored by a team that genuinely cares has given us real peace of mind. They are always responsive, maintain a strong presence,…
JLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
⭐⭐⭐⭐⭐
Price Protection Security provided outstanding service from start to finish. Their team was professional, knowledgeable, and responsive throughout the entire process. They took the time to answer all of my questions and made sure everything was completed efficiently. I highly recommend them to anyone looking…
SweetlipsLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had an outstanding experience with Price Protection Security. Their team is highly professional, punctual, and committed to providing exceptional security services. From the initial consultation to the execution of their work, they demonstrated integrity, attention to detail, and a genuine commitment to keeping…
LandonLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★
updating my review. initially with the first few times i've called, rarely would someone get back to me. now, an individual reaches out via text asap. I appreciate the responsiveness
Stephanie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Reliable and trustworthy service, I couldn’t be more satisfied with their service!
LourdesLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Is a professional and reliable company. Their team is well-trained, responsive, and dedicated to keeping properties safe. Highly recommend for anyone looking for quality security services!
I couldn’t be happier with the service from Price Protection Security. Their security team has been professional, reliable, and attentive from day one. Knowing that our property is being monitored by a team that genuinely cares has given us real peace of mind. They are always responsive, maintain a strong presence, and consistently demonstrate professionalism. I highly recommend Price Protection Security to any business or property in Houston, TX looking for dependable security guard services. Five stars!
J JLocal Guide · 16 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
Price Protection Security provided outstanding service from start to finish. Their team was professional, knowledgeable, and responsive throughout the entire process. They took the time to answer all of my questions and made sure everything was completed efficiently. I highly recommend them to anyone looking for reliable and trustworthy security services.
Sweetlips CigarsLocal Guide · 10 reviewsiTotal number of Google reviews Sweetlips has written across all businesses on Google Maps, not just this one.
I had an outstanding experience with Price Protection Security. Their team is highly professional, punctual, and committed to providing exceptional security services. From the initial consultation to the execution of their work, they demonstrated integrity, attention to detail, and a genuine commitment to keeping people and property safe. Their communication was excellent, and it gave me real peace of mind knowing everything was handled with such professionalism. I highly recommend Price Protection Security to anyone looking for reliable, trustworthy, and top-tier security services. Five stars all the way!
Aubriana La Day7 reviewsiTotal number of Google reviews Aubriana has written across all businesses on Google Maps, not just this one.
I cannot say enough great things about Darwin and the PPS team! Having worked in the property management industry for over 10 years, I've partnered with many vendors, and they have truly stood out from the rest.
Their communication is exceptional, their professionalism is unmatched, and their flexibility makes all the difference. They are responsive, reliable, and consistently go above and beyond to ensure everything runs smoothly.
It is rare to find a vendor that is this dependable and easy to work with. They have made such a positive impact that I would happily recommend them to any property management team. In fact, if I ever move to another property, they would be one of the first vendors I'd want to bring with me.
Thank you, Darwin and the entire PPS team, for setting such a high standard and for being an outstanding partner. I highly recommend them to anyone looking for exceptional service!
Response from the owner · 3 months ago
Thank you so much for your incredibly kind words and thoughtful review. It truly means a great deal to our entire team.
Building strong relationships with our clients is one of our highest priorities, and we’re honored to have earned your trust. Your recognition of our communication, professionalism, flexibility, and commitment to going above and beyond is exactly what we strive for every day.
It has been a pleasure partnering with you, and we’re grateful for the opportunity to support your property. Knowing that you would choose Price Protection Security again in the future is one of the greatest compliments we could receive.
On behalf of everyone at Price Protection Security, thank you for your confidence in our team and for recommending us to others. We look forward to continuing to provide the level of service you’ve come to expect for many years to come.
— Darwin Price Jr. & the Price Protection Security Team
LandonLocal Guide · 44 reviewsiTotal number of Google reviews Landon has written across all businesses on Google Maps, not just this one.
updating my review. initially with the first few times i've called, rarely would someone get back to me. now, an individual reaches out via text asap. I appreciate the responsiveness
Stephanie1 reviewiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Is a professional and reliable company. Their team is well-trained, responsive, and dedicated to keeping properties safe. Highly recommend for anyone looking for quality security services!
Response from the owner · a year ago
We thank you for your review!!
Jonathan Hood7 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
These guys handle their business professionally and have always made me feel like they have everything under control, and secure. Grateful for morally strong, and ethical, companies like Price Protection Security.
Geemaculate Gaming1 reviewiTotal number of Google reviews Geemaculate has written across all businesses on Google Maps, not just this one.
I highly recommend Price protection for their outstanding professionalism and attention to detail. Their team is always punctual, reliable, and committed to ensuring safety and peace of mind. From their exceptional customer service to their state-of-the-art technology, they go above and beyond to meet our security needs. Truly a company you can trust!
