Pride Cleaners - Harrisonville logo

Pride Cleaners - Harrisonville

Dry cleaner · Harrisonville, MO · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%92+26Replies to reviews 8%100+8.2Experts Score= 86Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 47 ironing servicesPosition by Experts Score among all companies we track in this category. · better than 52%
4.8 ★★★★★ 127 Google reviews · 8 photos
87%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
Oct 2026latest review

Pride Cleaners - Harrisonville at a glance

Google reviewers rate Pride Cleaners in Harrisonville, Missouri, 4.8 out of 5 based on 127 reviews, with the owner responding to 94 percent of them. Customers frequently praise the staff for being friendly, professional, and efficient, often noting quick turnaround times and reasonable pricing for standard dry cleaning and repair services. However, some lower-rated reviews criticize specific instances of high costs, incomplete stain removal, or unauthorized alterations that required additional correction.

  • Google rating: 4.8 out of 5 from 127 reviews (87% five-star).
  • Reviews on this page: 127 Google reviews (81 with written comments, 2 with photos).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Ironing Service serving Harrisonville, Missouri.

Data from Google, last updated October 26, 2026.

Score profile vs other ironing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

Satisfaction82Reliability92Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 82 (median 87)Reliability: 92 (median 84)Momentum: 100 (median 100)Replies to reviews: 100 (median 79)
This companyIroning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pride Cleaners - Harrisonville: 82/100 on this factor. Category median: 87.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pride Cleaners - Harrisonville: 92/100 on this factor. Category median: 84.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pride Cleaners - Harrisonville: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pride Cleaners - Harrisonville: 100/100 on this factor. Category median: 79.A
100

Bar = this company · dark tick = category median.

Star ratings

127 Google reviews we collected

  • 5 stars11187%
  • 4 stars97%
  • 3 stars43%
  • 2 stars00%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 81 written reviews

  • Praise10296%
  • Complaints44%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3836%
  • Speed & response2625%
  • Quality & results2019%
  • Price & value1413%
  • Would recommend66%
  • Honesty & trust22%

What customers talk about

We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Baylie at the front desk was so nice and Alexandria made sure to always keep me in the loop of the progress of the cleaning.”
  • “All the girls know me and have my stuff either ready or they get it fast every time!”
  • “Great service, excellent staff so welcoming love going in there!”
  • “Prompt turn around, reasonable prices , and Bailey provides excellent customer service.”
    “Took in very expensive electric coat for new zipper because it was stuck.”
  • “I am very pleased with the professional customer service and I will use them again.”
  • “Great customer service and a very honest establishment.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pride Cleaners - Harrisonville for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Friendly employees and fast service! I always take my jeans in for patching, repairs and anything to be sown. They are the best!

Audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had the best experience from pride cleaners. Each person I talked to made me feel so special and made sure I was 100% taken care of. Baylie at the front desk was so nice and Alexandria made sure to always keep me in the loop of the progress of the cleaning. I will forever be grateful for them being able to clean…

Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great staff!!! Because you are organized it’s like a zip trip in and out. Thank you for taking some work load off my shoulders

Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

All the girls know me and have my stuff either ready or they get it fast every time! They are good at knowing their customers and prompt service.

DeanLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick turnaround, friendly & professional service. Excellent results on my two dress shirts.

William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Have done great work since I have been bringing items there. Staff is extremely nice.

Photos

Customer reviews

4.8 ★★★★★ 127 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Karen “Karrie” Buren9 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly employees and fast service! I always take my jeans in for patching, repairs and anything to be sown. They are the best!

Response from the owner · Edited 3 days ago

Hi, Karen. Thank you so much for leaving us a stellar review!

Coleen Russell8 reviewsTotal number of Google reviews Coleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Personable and professional service

Response from the owner · Edited 3 weeks ago

Hi, Coleen. Your feedback is highly appreciated. Thank you for the review!

Georgia Bishop11 reviewsTotal number of Google reviews Georgia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, excellent staff so welcoming love going in there!!!!

Response from the owner · Edited 3 weeks ago

Hi, Georgia. We appreciate the kind words and are glad we could provide you with a positive experience!

Sam Gentry4 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great timely ser6

Response from the owner · Edited a month ago

Hi, Sam. Thank you so much for rating your experience with us so highly!

Audrey Poland1 reviewTotal number of Google reviews Audrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the best experience from pride cleaners. Each person I talked to made me feel so special and made sure I was 100% taken care of. Baylie at the front desk was so nice and Alexandria made sure to always keep me in the loop of the progress of the cleaning. I will forever be grateful for them being able to clean my grandmothers wedding dress. My family will cherish this forever.

Response from the owner · 2 months ago

Hi, Audrey. Your feedback is highly appreciated. Thank you so much for the review!

Kathy White1 reviewTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great staff!!! Because you are organized it’s like a zip trip in and out. Thank you for taking some work load off my shoulders

Response from the owner · 2 months ago

Hi, Kathy. We appreciate the rating, and are glad we could provide you with a positive experience!

Tim & Angie Thorup6 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All the girls know me and have my stuff either ready or they get it fast every time! They are good at knowing their customers and prompt service.

Response from the owner · Edited 2 months ago

Hi, Tim. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Doak P. Doolittle7 reviewsTotal number of Google reviews Doak has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. Good job. Prompt turnaround.

Response from the owner · 2 months ago

Hi, Doak. Thanks for taking the time to share your positive experience. We truly appreciate it!

Kathi Dasilva10 reviewsTotal number of Google reviews Kathi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful, friendly experience.

Response from the owner · 3 months ago

Hi, Kathi. We are thrilled to learn that you had a positive experience with us!

Dean HutsonLocal Guide · 60 reviewsTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick turnaround, friendly & professional service. Excellent results on my two dress shirts.

Response from the owner · 3 months ago

Hi, Dean. Thank you so much for leaving us a stellar review!

Pride Cleaners - Harrisonville on Google Maps →

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