Pride Cleaners - Raymore logo

Pride Cleaners - Raymore

Dry cleaner · Harrisonville, MO · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%57+13.8Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 47 ironing servicesPosition by Experts Score among all companies we track in this category. · better than 22%
4.7 ★★★★★ 339 Google reviews · 8 photos
86%five-star reviews
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
6.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
Oct 2026latest review

Pride Cleaners - Raymore at a glance

Customers frequently praise Pride Cleaners for fast turnaround, friendly staff, and reasonable pricing, noting that orders are often ready ahead of scheduled times. Recurring themes highlight professional communication, including email reminders, and the convenience of the drive-up window. However, lower-rated reviews cite issues with wrinkled or stained items upon return, along with complaints about rude staff interactions and a lack of compensation for cleaning errors.

  • Google rating: 4.7 out of 5 from 339 reviews (86% five-star).
  • Reviews on this page: 339 Google reviews (243 with written comments, 3 with photos).
  • Owner responses: the business replied to 95% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Ironing Service serving Harrisonville, Missouri.

Data from Google, last updated October 26, 2026.

Score profile vs other ironing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

Satisfaction72Reliability57Craft & service100Value93Momentum100Replies to reviews100Satisfaction: 72 (median 87)Reliability: 57 (median 84)Craft & service: 100 (median 98)Value: 93 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 79)
Pride Cleaners - RaymoreIroning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pride Cleaners - Raymore: 72/100 on this factor. Category median: 87.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pride Cleaners - Raymore: 57/100 on this factor. Category median: 84.C
57
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pride Cleaners - Raymore: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pride Cleaners - Raymore: 93/100 on this factor. Category median: 100.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pride Cleaners - Raymore: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pride Cleaners - Raymore: 100/100 on this factor. Category median: 79.A
100

Bar = this company · dark tick = category median.

Star ratings

339 Google reviews we collected

  • 5 stars29386%
  • 4 stars196%
  • 3 stars51%
  • 2 stars113%
  • 1 star113%

Praise vs complaints

Phrases our text analysis found in 243 written reviews

  • Praise28496%
  • Complaints124%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11138%
  • Speed & response7927%
  • Quality & results6422%
  • Price & value227%
  • Would recommend124%
  • Honesty & trust72%
  • Communication10%

What customers talk about

We read 243 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Good service, friendly staff, quick turnaround, and reasonable prices.”
    “The Manager was so rude and in a hurry she didn’t ck to see if my stuff was travel folded.”
  • “The staff at Pride Cleaners is always friendly and efficient.”
  • “Efficient, friendly, great service, great results, great prices.”
  • “Our items have looked as good as new when we get them back, and the prices ate always reasonable.”
    “Pricey and they took a piece of fabric out instead of removing the stains”
  • “I highly recommend them for anyone who wants dry cleaning and laundry done.”
    “Never again will I trust you with my clothes!”
  • “…he best way to clean it, I believe other store would not have been as honest and possibly ruined it, they also got my other items back quickly , which…”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pride Cleaners - Raymore for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

DeVeedaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Had two suit jackets cleaned that I got second hand it they look great. Great price too.

TonyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

My experience has always been outstanding. The customer service is exceptional. I also get email reminders and my order is always,ready prior to the scheduled time.

ParriseLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very pleased and satisfied with the cleaning job that you guys did thank you five star Mr. Black

LeifLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good service, friendly staff, quick turnaround, and reasonable prices. I will always do my dry cleaning here!

CassandraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Clothes were ready when I was told they be and they look so nice and ironed well. Thank you. The young lady that helped me was very friendly and professional.

Toni18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I love having this cleaners so close to us. Always the best customer service and the cleaning is always done well. Not gonna lie, love the drive up window/door. HIGHLY RECOMMEND!

Photos

Customer reviews

4.7 ★★★★★ 339 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Darin Jones14 reviewsTotal number of Google reviews Darin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service!

Response from the owner · 2 days ago

Hi, Darin. We are thrilled to learn that you had a positive experience with us!

DeVeeda GreenLocal Guide · 17 reviewsTotal number of Google reviews DeVeeda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had two suit jackets cleaned that I got second hand it they look great. Great price too.

Response from the owner · 4 days ago

Hi, Deveeda. Thank you so much for leaving us a stellar review!

Tov RoseLocal Guide · 280 reviewsTotal number of Google reviews Tov has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They're helpful

Response from the owner · 6 days ago

Hi, Tov. Your feedback is highly appreciated. Thank you for the review!

Kelly Gebauer8 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always friendly and fast

Response from the owner · a week ago

Hi, Kelly. We appreciate the kind words and are glad we could provide you with a positive experience!

Michael McMillin7 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and quick. That is a service I will pay for.

Response from the owner · a week ago

Hi, Michael. Thank you so much for rating your experience with us so highly!

Maria Gloeckler10 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service and fast turnaround

Response from the owner · a week ago

Hi, Maria. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Tony SmallsLocal Guide · 18 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience has always been outstanding. The customer service is exceptional. I also get email reminders and my order is always,ready prior to the scheduled time.

Response from the owner · Edited 2 weeks ago

Hi, Tony. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Derrick Davis7 reviewsTotal number of Google reviews Derrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service! Friendly, professional and helpful!

Response from the owner · Edited 2 weeks ago

Hi, Derrick. We appreciate the rating, and are glad we could provide you with a positive experience!

Trent6 reviewsTotal number of Google reviews Trent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Suzanne is the best

Response from the owner · 3 weeks ago

Hi, Trent. Your feedback is highly appreciated. Thank you for the review!

Dana K BrownLocal Guide · 220 reviewsTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service 👍

Response from the owner · 4 weeks ago

Hi, Dana. Thank you so much for rating your experience with us so highly!

Pride Cleaners - Raymore on Google Maps →

Business details