Rohullah Rezayee8 reviewsTotal number of Google reviews Rohullah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional and great customer service. Highly recommended
Primax Tax & Financial Services Inc
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%97+14.8Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 123 tax preparation servicesPosition by Experts Score among all companies we track in this category. · better than 93%
5.0 ★★★★★ 156 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
7%reviews answered by the owner
Sep 2026latest review
Primax Tax & Financial Services Inc at a glance
Customers praise Primax Tax & Financial Services Inc for its professional staff, friendly communication, and efficient handling of Livescan, tax preparation, and DMV registration services. Reviewers frequently note that appointments are not required and that the business offers quick service at affordable prices. With a perfect 5/5 rating from 156 reviews, the company maintains a high level of customer satisfaction, though the owner replied to only 7% of the feedback.
- Google rating: 5.0 out of 5 from 156 reviews (100% five-star).
- Reviews on this page: 156 Google reviews (62 with written comments, 21 with photos).
- Owner responses: the business replied to 7% of reviews.
- Most recent review: September 21, 2026.
- Service: Tax Preparation Service serving Sacramento, California.
Data from Google, last updated October 25, 2026.
Score profile vs other tax preparation services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Primax Tax & Financial Services Inc: 100/100 on this factor. Category median: 91.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Primax Tax & Financial Services Inc: 99/100 on this factor. Category median: 88.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Primax Tax & Financial Services Inc: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Primax Tax & Financial Services Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 58.–
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Bar = this company · dark tick = category median.
Star ratings
156 Google reviews we collected
- 5 stars156100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 62 written reviews
- Praise71100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1738%
- Reasonable2760%
- Overpriced12%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Speed & response2434%
- Quality & results1623%
- Staff & attitude1521%
- Would recommend913%
- Price & value57%
- Communication23%
What customers talk about
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff worked efficiently and handled my paperwork properly.”
“Great pricing and top-notch service—my go-to spot for Live Scan from now on!”
“The staff were super helpful — they even printed my form for free and guided me through filling it out.”
“I recommend for everyone to visit there, I’m guarantee u will not regret.”
“Affordable lives can.”
“The communication was clear, the process was smooth, and I was taken care of within minutes.”
People customers mention
- Scan 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Primax Tax & Financial Services Inc for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
Ahmad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I had outstanding experience with Primax. They are extremely polite, friendly and helpful. I highly recommend this business to everyone.
Reasonable priceIncome tax return preparation
Shams1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I had the best livescan service in Sacramento. No appointment was needed. Great behavior from livescan guys. Will come again.🤩
Mohammad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Thanks for preparing my tax return. I highly recommend this place. Best service in Sacramento.
Great priceIncome tax return preparation
Mohammad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Thanks for the quick DMV Registration services. I don’t need to be in a line anymore 😎
ehsanuddinLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent customer service from beginning to end 🌟 The staff worked efficiently and handled my paperwork properly. I’ll gladly recommend this location to others for Livescan.
Ajmal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I just had the best LiveScan experience here! The staff were super helpful — they even printed my form for free and guided me through filling it out. Everything was quick, easy, and professional. I’ll definitely be coming back and recommending this place to others.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Income tax return preparation | 44 | — |
| Business tax services | 3 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 156 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Qasem Fazily3 reviewsTotal number of Google reviews Qasem has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThanks for the help Primax! You are outstanding.
- Price assessment: Great price
- Services: Income tax return preparation
MONIR MIRZAD2 reviewsTotal number of Google reviews MONIR has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad a great livescan experience.
- Price assessment: Reasonable price
- Services: Income tax return preparation
Ahmad Fawad2 reviewsTotal number of Google reviews Ahmad has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had outstanding experience with Primax. They are extremely polite, friendly and helpful. I highly recommend this business to everyone.
- Price assessment: Reasonable price
- Services: Income tax return preparation
Mohammad Nazeer Noori5 reviewsTotal number of Google reviews Mohammad has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you for excellent service.
- Price assessment: Overpriced
- Services: Income tax return preparation
Abdulali Rahimi1 reviewTotal number of Google reviews Abdulali has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent Service.
walid amirzada1 reviewTotal number of Google reviews walid has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOutstanding Service By Primax team! ☺️
- Price assessment: Great price
- Services: Income tax return preparation
Shams rasooli1 reviewTotal number of Google reviews Shams has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had the best livescan service in Sacramento. No appointment was needed. Great behavior from livescan guys. Will come again.🤩
Nasir Ahmad Yusufzai2 reviewsTotal number of Google reviews Nasir has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest Livescan Location in Sacramento.
Mohammad Aman Haidary1 reviewTotal number of Google reviews Mohammad has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThanks for preparing my tax return. I highly recommend this place. Best service in Sacramento.
- Price assessment: Great price
- Services: Income tax return preparation
Business details
- Address: 2600 Alta Arden Expy B, Sacramento, CA 95825
- Phone: (916) 931-9021
- Website: primaxtax.com
- Service area: Sacramento, CA