Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts
Customers consistently praise the shop for quick turnaround times, honest communication, and fair pricing across various services including engine replacements, brake repairs, and AC recharging. Reviewers frequently highlight the staff's professionalism and willingness to explain necessary work without attempting to upsell. With a perfect 5.0 rating from 92 reviews, the business maintains a high satisfaction level, though the owner has not replied to any customer feedback.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Bar = this company · dark tick = category median.
92 Google reviews we collected
Phrases our text analysis found in 78 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“After some research, I found Prime and needed urgent help since I had to drive back home the next day.”
“Friendly great service and fast plus there prices was more than reusable”
“The best mechanic in town sam was great and honest guy he got me right i will always come back to him”
“sam their mechanic is great, super patient and professional!”
“They get the job done in a timely manner at a great price.”
“Sam is the man he recharged my ac for me I would recommend 10/10”
“Sam is the best communication and sales person as well.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Prime Auto Repair for 3 kinds of job. Pick one to see what they paid and said.
The best mechanic in town sam was great and honest guy he got me right i will always come back to him
Sam was really great and honest man he changed the head gasket on my car runs like brand new I will definitely come back
They are the best honest mechanic place in metropolitan Detroit. They install a new engine for my Honda CR-V in just two days. Sam is the best communication and sales person as well.
I drove from Cincinnati to Detroit for a weekend of studying, and when I arrived, I noticed a noise coming from my car’s brakes. After some research, I found Prime and needed urgent help since I had to drive back home the next day. Sam truly saved me, he fixed my car in just one hour. I’m incredibly grateful for the fast and reliable service!
Sam was absolutely awesome. He fixed my trunk latch in 20 minutes and got me going quickly. The service was great I would definitely recommend!!
Sam was very helpful and super honest. Highly recommended if having car issues this is the place to take it to
| Job | Reviews | Category typical |
|---|---|---|
| Transmission | 3 | — |
| General repairs & maintenance | 2 | — |
| Engine repair | 2 | — |
5.0 ★★★★★ 92 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The best mechanic in town sam was great and honest guy he got me right i will always come back to him
Sam was really great and honest man he changed the head gasket on my car runs like brand new I will definitely come back
Did it fast and very well
They are the best honest mechanic place in metropolitan Detroit. They install a new engine for my Honda CR-V in just two days. Sam is the best communication and sales person as well.
Great experience fixed car radio and mirror for me
I drove from Cincinnati to Detroit for a weekend of studying, and when I arrived, I noticed a noise coming from my car’s brakes. After some research, I found Prime and needed urgent help since I had to drive back home the next day. Sam truly saved me, he fixed my car in just one hour. I’m incredibly grateful for the fast and reliable service!
Sam is the man he recharged my ac for me I would recommend 10/10
The guy sam don’t miss got my ac up and blowing cold
sam their mechanic is great, super patient and professional!
Sam was absolutely awesome. He fixed my trunk latch in 20 minutes and got me going quickly. The service was great I would definitely recommend!!
Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts
