How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREPrime Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Prime Pest Control for 8 kinds of job.
Prime Pest Control for bug & insect extermination
Clear ✕All 551 Google reviews tagged “Bug & insect extermination” · showing 480
Austin did a great job he was quick, nice and thorough with his job here. I would highly recommend him again.
Scammers. $450 to cancel that’s never disclosed when they get you to sign a contract.
Austin was thorough and considerate.
Great service techs have great Hunter did a great job for inside and outside perimeter
I'm a new customer having joined earlier this month, and am wondering why they don't have a phone system that can handle more than one call at a time. Anyone else having this issue? Otherwise, we're very happy with their pest control services, and their techs are prompt, thorough and polite. We can call them anytime for re- servicing too.
Very pleasant and professional
Hyrum did a fantastic job! I needed some grown up garden beds and my trashcan sprayed for ants and spiders and he jumped right to it.
Josh did an outstanding job at our home! Most of all, he did it with a smile. I am confident that the work he did (pest control) will definitely make a difference. He even pointed out things we had not noticed. Thanks Josh and Prime Pest Control.
Very good job 👏
Blake was very friendly and very thorough! Treated a wasp problem that I hadn’t caught yet!
Anthony was knowledgeable, polite, and professional. I'm happy will the service.
Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…
Blake from Prime Pest just finished servicing my home and yard, and he was punctual, knowledgeable, friendly, and fast. Everything you could ask for from a service provider. Grant was super friendly when he pitched me the service, and I am all around impressed by their attention to detail and commitment to their…
Since I have tried for over a month contacting customer service in Huntsville to have a manager/supervisor call me or respond to the complaint that I filed with the BBB, I will post on here as well. I have requested that my account be closed, all future scheduled services be halted, and any recurring billing or auto…
Super sweet guy. Very insightful and instructive
We had Noah come out originally and he was such a sweetheart and explained everything very well. Then Aaron came out and sprayed inside & out on time as scheduled and was very professional & respectful. I was actually shocked how quick & easy everything was!
All of our techs have been fantastic! Jerimiah was our latest one and treated all the areas of concern we had. Communication was good. He let me know when he was 30 minutes away.
Over and beyond spraying all throughout inside and outside. Extremely knowledgeable and polite in addition!
Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!
Blake was very personable and took time to walk me through all he planned to do during this first visit and what I can expect for future treatments. He is a great asset for your company!
Josh was very pleasant and answered my questions.
Friendly, knowledgeable, and efficient.
Hyrum was very courteous, explained exactly what he was doing for my Prime service, asked if I needed more information. I will be happy to have him return next month.
This was our second service with Prime pest control. Jonathon was so helpful and friendly. He answered all my questions and was very knowledgeable! Service was also fast with everything he got done.
We have no garage and trees or shrubs on our property. I have no clue what treatment he is talking about in his summary
I was with a pest control company for 30 years- I am glad I switched to PRIME. The service was better than expected!
the technician was here less than 15 minutes. he did outside and thought he was finished. i ask him if he wasn’t going to do inside and he ask if i wanted him to, i said yes that’s what i paid for. 2 weeks later and ants are still all around the front porch of my house. i think he just walked around and sprayed very…
Andrew did a great job! He sent me a text to let me know he was on his way and was very courteous and professional. Overall a very good experience.
Very nice young man explained the process thoroughly and answered all my questions.
Very helpful with my problem and very knowledgeable about his work
Veronica was quick, honest and efficient with the treatment of my home. Service was done exactly as advertised
The technician the Service my home done a Great job!!!
Jonathan is very knowledgeable! Outstanding!
He did a great job.👍👍
Jonathan was my technician today. He was very nice and polite. He came out and let me know that he was going to do my treatment and he didn't waste any time. He started sweeping down all of the spiders down. then he sprayed everything. He was very efficient. Great job!
Jonathon was professional and did a great job! Thank you and see you next month!
Extremely nice and very knowledgeable. He did a great job!
Friendly and Knowledgeable service provided.
Brandon did an awesome job. He was friendly and personable. Thanks again.
Great service, nice people, and great communication
Aaron was very helpful and courteous and he did a great job. Really appreciate him and the service team has been great for a very affordable charge 👍 for treatment this thorough
Prompt; great communication on arrival, great attitude, professional.
He did a great job and was so kind. Answered some questions I had and was very thorough. Great company....
Excellent service! Hyrum did a great job communicating prior to arriving and spent time educating me on what treatments he was going to perform. We're already seeing the treatment work it's magic!
Switched to Prime Pest Control a few months ago and am very happy! They are super responsive and address concerns (for me, today was fleas and ants). Landon was super communicative. Love supporting our local small businesses!
Blake was amazing! He was kind, generous, and caring. He went above and beyond for us to make sure he exterminated every pest that we have a problem with. He has a wonderful work ethic. That's hard to find. Thank you Blake. You are AWSOME!!
Hyrum removed all spider webs and sprayed everywhere I asked him to. He is very friendly and knowledgeable about what he does. After one day of him spraying I can tell a huge difference in the number of wasps that are now gone.
Blake was really courteous, knowledgeable, and got the work done quickly. We went over what he observed and what needs to be done to avoid any other types of infestations. Service was timely and they were only too accommodating as far as working around my crazy schedule, GREAT SERVICE!!
She was polite and professional.
Very polite and thorough
Can’t say yet how the pest control will be since my house was just sprayed, but the service was wonderful! Johnathon was super professional, prompt, and speedy! He was really polite, and he was thorough in explaining things which I really appreciated!
Aaron was friendly, he let me know when he was on his way, he was early, and he navigated around a house full of kids, and us reorganizing without any issues.
Jonathon was so professional, quick and polite. Very happy with his work performance
Just received our first service and so far so good! The team members have been respectful and nice and punctual!
Josh T was amazing in every aspect of his job. Knowledgeable and answered questions quickly and thoroughly, he made the experience easy. Great place to do business with!
Very nice and professional technician. Arrived exactly on time. Highly recommended.
He was punctual and professional.
The technician was super friendly and answered all of my questions. He was more thorough than anyone we have used so far. He even removed the wasp nests from our storm shelter!
Richard did a great job. He was nice, listened to our concerns/wants and did everything efficiently and quickly. 👍
Everything was ok except he didn’t knock down cobwebs with the brush around the house and need more improvement on the mouse traps instead of the sticky traps had a mouse that got off the sticky trap recommend black boxes and the black snap traps The company does not do crawlspaces to place traps for mice in the…
Jonathon was very hard working and detail oriented which was great. We appreciate how thorough he was and he could have done less because of the horrible heat.
Veronica was awesome. Did a fantastic job.
Great overall experience and would recommend to everyone
Wonderful!!! Thank you
Service was performed exceptionally. Couldn't be more pleased.
Jonathon was extremely courteous and thorough with his explanation of the procedure and the application. Excellent people to work with. I highly recommend them!
Great service and great people to work with and handle your pest problems. Very respectful and courteous. Tech was amazing as well. This my first time using the, but so, far so good though. Will recommend to others!!
he got his job done and was communicating about the product and what he done was friendly and efficient thanks
He came to my house. Did spraying and cleaning. Then put the traps out. It's a high of 92 outside here. Even though it's hot, he did a excellent job here. I give 5 stars rating June 13 2026
Provide a quality service and very good communication
Richard was very nice. Richard listened to my concerns and expectations and met them without diligently. Great service.
Brandon got here early and completed a thorough treatment of the house and yard. Very happy with his service.
We have endured the normal suspects with pests but we recently found ourselves with a bagworm infestation in one of our trees. A technician was able to service our home and the infested tree within the afternoon! The technician was extremely knowledgeable in how to treat the bagworm infestation and the rest of the…
Respectful, informative, explains the profession and service easily, and arrives early and works quickly. Overall a fantastic service and professional.
A very good experience.
Prime is the only pest service you need. We have had Cooks AND LOOKOUT for years. When we needed cooks and lookout they didn't have time for us. We called Prime and had same day service!!! Jonathan is very professional and thorough. Jonathan answered all questions and took time with our needs. Highly appreciated…
Very professional work!
Great communication. Very courteous, arrived early. Waited out the rain and adjusted the treatment to fit the weather ( granules vs liquid) so far I am very pleased with the service we receive from Prime Pest! We have two houses in the neighborhood they are taking care of for us! Thanks Brandon for all your work today.
Andrew did our pest control service today. He was neat and polite and friendly and answered all of my questions. I have dealt with the office a couple of times with questions and setting up appointments, and they were very polite and helpful. The communication is very good. We have noticed a huge difference in the…
Brandon was punctual, professional and very courteous.
Brandon was very thorough and did an exceptional job!
Edwin so was nice and respectful. He took the time to make sure all my concerns were addressed and spent a great deal of time on the outside of my house and exterior of the home (which is where my concerns were based). Such a great group of folks at Prime; they will be my pest control go-to!!!!
Andrew with Prime Pest Control always does an excellent job with communication, asking if there are specific areas he should focus on. That kind of service is greatly appreciated!!
Andrew came today, off our regular schedule because I had some issues with ants and spiders. I think because of the heavy rain. He walked to the back so I could show him the problem areas and listened to my bug issues. He explained what he was going to do - started on the front while I put the dogs in and was soon…
Very knowledgeable and polite! Although it's 5 stars I would give him 10 stars!
Very nice and sweet and did a super job
Jonathan did a fantastic job. He was very professional, courteous and was done in no time.
Richard was very nice
Johnathan is very nice, explain what he was going to do and did a great job. Thank you
Jonathan was very friendly and explained everything he was going to do. He did not rush doing the treatment inside or out but had it done in a very timely manner.
Austin came out and was extremely professional and efficient. He explained with detail what he was doing and made sure I didn't have any questions. Was quick but very thorough! Update 6/10/2026 - Been receiving service for over 8 months now and it's really helped rid the critters that use to gather every evening on…
Polite, professional, informative with excellent service.
Professional and courteous service
Prompt, very nice +professional, answered all my questions. Now let's see the bugs go Away!
Josh is very friendly and knowledgeable. He did a good and through job.
Brandon did an outstanding job being thorough with apply the pest control. The house had not been taken care of for almost 3 years, and when he left, I already saw a couple of pests moving away from the house.
Hyrum did an excellent job spraying my house and property. He was very informative, nice, and respectful.
First visit was today and Richard did a great job from what I could see. Very professional and efficient.
Richard did an exemplary job.
Jonathon did a great job. He was polite and knowledgeable
Hyrum did an excellent job. He is very thorough and polite. Thanks for the service.
Austin is the Best!!! He is extremely courteous, educates you and pays attention to detail!!! Not a rush service!!!!
Andrew made fantastic job,, 👏
Jonathan did a wonderful job and I highly recommend this company if you need pest control
Edwin did a great job servicing my home. He explained in detail what he was doing/treating and was pleasant to deal with!
Andrew was on time, notified me when he arrived and did the inside of the house as requested. Excellent service.
We switched to Prime pest control last month and so far we are getting excellent service and I could not be more pleased. Thank you Landon for the attention to detail you shown taking care of our house and property today!
Aaron did a great job spraying the grass and spreading granules in mulch to kill fleas spiders and ticks. Noah W. was also exceptional in explaining the pest control service and entertaining my many questions!
Andrew did a great job and was very professional
Hyrum and the people at Prime Pest Control are first class!
Nice, thoroughly done. Answered all questions.
Exactly work
Nice customer service. Technician very informative and did job very well
On time, easy to communicate with & great service.
The morning after our first treatment showed positive results. Dead bugs surrounding the exterior perimeter of the house. The fire ant hills look like Iran or Gaza on a more affordable scale. No complaints from us. Looking forward to continued services to keep the pests repelled.
Friendly, thorough, and efficient.
Jonathon with Prime Pest Control was very professional and did a great job!
Brandon was very knowledgeable of his craft and answer all my questions instantly.
Josh did a wonderful job. I think that is the best job anyone has done in the last 6 months
Very friendly and professional
Brandon did a great job! Thorough and attentive. Thanks for a job well done.
Brandon did a great job. He covered all the aspects that the salesperson mentioned. Thank you Brandon.
Very easy-going very nice very professional. Got here before their appointment time it was the first application. I hope it works !
Thank you Andrew you did a fantastic and thorough job today!! 🙌🏼
Brandon done a great job on treating the outside of my house and lawn. His attention to detail is astonishing. Keep up the great work
Jonathon was very professional and took the time to explain the whole process clearly. He asked where I was having the most issues and made sure those areas were addressed. He went above and beyond during the service, and I really appreciated the attention to detail.
Update: 5/19/2025 Their billing issues have plagued my service for the last 8 months out of my 10 months of service. For some reasone they can't set up a definite payment date, it's a range or after a certain date BUT not before a certain date which I was told would happen. They have billed me twice this past…
Brandon did a great job
Hyrum was so professional and his mannerism was top tier. He took his time and did a through job.
Courteous and thorough!
10/10 highly recommend. Hyrum Came on time, notified me he was coming and took his time completing the service.
Hyrum was on time very polite and courteous. Did his job proficiently.Very pleased with the service.
Great person great at his job and answered all questions. He done a great job, very thorough
Jonathan was very professional,efficient,polite and courteous.
Was very thorough and detailed about his work! Great personality, very professional. Hopefully he’ll be the technician that comes each time I get serviced.
Jonathan was on time & personable throughout his original inspection & I look forward to working with him in the future.
Prime is the best service company I’ve had that comes to my house in a long time. No gimics. Andrew is courteous, knowledgeable, and dependable. He keeps you updated on his arrival.
Just changed over our service to Prime Pest Control. They offered full service pest treatment for home and yard at a better price than our previous provider. Hyrum was great, he answered all of our questions thoroughly and applied some extra treatment where needed…would highly recommend!
Hyrum was a great tech. He came out did his part thoroughly answered a couple of questions I had was friendly shook my hand and went on his way. 10/10.
Great job! Very professional and pleasant.
Seems professional so far, in and out without issue. Though I specifically asked for carpenter bee treatment, and it seems that may have been forgotten.
Very concerned with any issues we were having. Very knowledgeable. Very courteous and polite. I recommend Hyrum and Prime to everyone. Great price for all the work they did.
Johnathan was awesome came by and gave us a good deal sprayed our entire yard and all around our windows / inside the house. Very thorough and we subscribed to the year service. Appreciate his attention to detail and not leaving anything out !
Daniel was thorough and professional. Checked with us for any new problem areas. Very satisfied
Andrew and Prime Pest have lived up to the positive billing so far. Appreciate their strong communication skills.
My technician Andrew was excellent in his service. Very polite and professional. Was very knowledgeable about whatever questions I had. Explained everything he was doing. He was a great representative for your company. Five stars !
Andrew and Prime Pest offered a very thorough professional service at a competitive price!
Andrew was very friendly and professional. He explained everything he was doing and answered all my questions. We felt very comfortable dealing with him. Thank you.
Andrew did a great job on our service, as always.
Andrew did a phenomenal job! Five stars for sure.
Richard was nice and sweet. He has a great personality and he was very thoughtful and did a great job.
He was extremely friendly and professional
Andrew has great communication and attention to detail. Quan is kind, attentive, and professional. He is my absolute favorite and love his work. William is also a great and professional worker. I hope to never have to find another pest company because Prime is amazing!
Great service and very polite. Austin Notified me on his arrival and departure. Gave detailed description of everything he did. Really appreciate it. Austin and Prime Pest are great to work with.
Justin was very friendly and professional. Great service!
Prime Pest Control and their technician, Hyrum, always do a great job. Good communication before during and after their visit. He shows up on time and does an excellent job.
Richard was friendly, did a great job and was very thorough!
Andrew was awesome
Great communication, detail oriented, and overall pleasure to have Austin to perform our service
Quick and efficient
Grant came by to let us know about and getting your house taken care of and Hyram he came and sprayed inside the house and outside for the bugs and the spiders the ants and the rats they were very good and they had excellent all the procedures what they were going to be doing inside the house and outside the house…
Justin communicated with us all the way from coming to doing the work and asking if we were satisfied. Justin does great work and very efficient.
Andrew always comes out and performs a great job treating our home and providing outstanding pest control. Thank you for doing a tremendous job!!
Andrew did an inspection and extermination. He was kind, informative and professional. !
Very professional!!
Thorough job and very professional
Andrew was great. Helpful and kept me informed.
Prime pest always do a detailed and fast job
Jonathon from Prime Pest Control did a thorough job treating our yard and house. He was very courteous and professional. He did the most thorough job we’ve seen in a while. Thank you Jonathon and PCC!
Andrew from Prime Pest Control was awesome to work with. Super friendly, showed up on time, and explained everything in a way that actually made sense.
Austin was friendly and very thorough with his work on my property. I appreciate his professionalism.
Very Good!
Great gob! Very knowledgeable, I think they all need a raise in pay!!! Much thanks always 😃
Polite and patient, trustworthy.
Mt visit was extremely professional and my problems were addressed and taken care of on the spot. The technician arrived on time and spoke with me upon arrival. Again on time, very professional and attentive to the areas of concern.
Johan performed my pest control this week. He was very personable and did a great job on my home inside and outside.
Technician Andrew
Very courteous and prompt and took special care around our living space and our garden.
Josh did a great job servicing our home. Excellent.
Austin was courteous in his approach. He gives a call and text to services he providing or going to. Service provided was good as well. A mice nest was in my garage. He set traps and assured me he will be back in two weeks after service was rendered. He even sprayed my garage no extra charge. Happy with the visit
Update Mar 2026: Andrew was here again this month and we appreciate his thoroughness and professionalism. Still free of pests, thankfully! Update Jan 2026: Andrew was here this month. Very personable and professional! We have not seen pests in several weeks, so they are doing a good job 👍🏼 October 2025: So far…
We have used this company for about two years now. The results have been very good. At my request they only spray and dust outside the house and sometimes in the yard. The only bugs we see now are dead is thorough and meticulous.
He was very professional and on time. He informed me by text the time he would be at my house.
Spencer was personable, professional, and thorough. He coordinated his appointment the morning of treatment, gave a narrow window of time for his arrival, and 15 minutes prior to the appointment time he texted me to say he was on his way. If only all service providers were this thoughtful and precise! Thank you.
Johan was on time and very professional. Works in a thorough efficient manner.
Very nice & thorough
I appreciate Prime Pest Control doing a good job treating my property and also for letting me know in advance when they would arrive as well as for keeping me in the loop with what all they did during their treatment process. Thank you for your help Austin!
Josh showed up on with a smile on his face and right on time. Customer oriented service and much appreciated.
He was on time, very polite,and respectful. He did a great job!
Andrew did a great job applying our pest control treatment. Great communication, thorough and quick service!
Good work!
Hyrum did am amazing job. Came in explained everything about bugs and weather and placed additional bug traps, very detailed in his procedures. Very please!
Totally locked into a contract and unable to get out without paying a cancellation fee. DO NOT SIGN A CONTRACT WITH THEM.
Austin does a great job listening to our concerns and handling them! We are satisfied with the services.
Excellent experience! Prime handled every aspect of this service in a timely manner and with total respect for my property. Highly recommend!
He was great and did an awesome job. Andrew did a great job again
Josh was professional and thorough.
Tayler was very professional and performed all requested services…
Austin was very professional getting the job done. I particularly appreciated him communicating with me the day prior and the day of to let me know he was on his way. I also appreciated that he turned my pets empty water bowl upside down to prevent the treatment from sitting in without my knowledge since I was not home at the time.
Hyrum is efficient, thorough and extremely well mannered. He is.very thoughtful and considerate. I appreciate his service.
He was very thorough and communicated well
Great service!
Courteous, thorough, great communication
So kind!
Austin did an excellent job.
Andrew did a great job. Great communication.
He messaged me about everything he was going to do. Very polite and did everything that was to be done.
Quick and effective
Good communication and very friendly!
Austin did a great job servicing our home today!
Andrew was amazing
He came out and sprayed the yard very thorough on the inside and very friendly
Josh did a great job!
Very professional and kind.
Artavious was very friendly and professional!
Andrew just serviced our home and did a fantastic job! Very friendly and efficient! My kids loved watching him perform his tasks!
These guys do a great job. Since they have started servicing at our residence we have not had any problems with pests, even inside our home. I can’t give any higher praise for their service. It’s been excellent. Edit: I had Andrew for my bi-monthly service today (12/23/25) and am impressed by his knowledge and…
William was so nice and spent a good hour and 1/2 spraying my yard, eaves outside, and inside my home. He was very pleasant and a joy to meet.
Very great experience and service 5 stars Josh was great and very thorough
Josh did an excellent job
Very professional, personable, and polite. My tech, Austin, explained everything. Great experience!
Jonathan was extremely thorough with extermination that he performed. He didn't rush while doing the procedure, he took his time.
Josh provided great service! He was prompt and kept us updated on the services he was providing!
Fast and did everything he said he would. Asked if needed inside treatment
Excelente servicio de calidad
Andrew notified me when he was on his way and was very thorough and professional when he arrived.. thanks again.
Andrew was very professional and did a fantastic job!
He was very respectable, well mannered and sufficient.
Great service and extremely friendly.
Hyrum was friendly and professional.
Andrew did an outstanding service on our Nov 2025 service call. Even took time to make friends with our pups so they wouldn’t freak out!
Malik is very friendly
Absolutely great job of treating the property. Very, very thorough. Four or more full trips around the entire house performing various functions. Treated all of exterior, inside the garage and basement, and also all of the yard (front, back, and sides). Explained purpose of the each service. Very friendly!
Austin and Alan were great ! Austin explained what he was going to do around the property, told me facts about the pests we’re dealing with and was pretty fast about it ! Hopefully we see some improvement inside our home thanks to Prime !
Hyrum was very thorough and gave great explanations for what he was doing, and things we can do to help mitigate pests in our home. Great job!
Again second time, so far 100% satisfied with this company. Can't compare to cooks or others, they take there job serious. Thank you guys.
Tayler was great to work with. He was very communicative and sent an appointment reminder text hours in advance. Very professional, polite, and worked quickly and efficiently.
Jonathan let me know he was on the way & when he arrived. He spent about 30 minutes doing exterior pest control. He left me a detailed message describing what he did. Very professional. No issues.
Josh from Prime Pest Control did a wonderful job getting us taken care of. We recently discovered a mouse problem in our garage and Josh was very thorough in trying to identify entry points and get traps placed down. We feel much better about our issue after Josh's visit and highly recommend Prime if you're looming for a reliable pest solution!
Andrew is personable and is very thorough.
Austin, Andrew, Richard, and Jonathon did fantastic jobs and were very friendly and personable! They were able to answer my questions and go above and beyond to customize my treatment. Exceptional service!
Very helpful, nice, & efficient! I had Andrew as the technician he let me know before he got there and also gave me a heads up week before. Much appreciated!
Always very kind and courteous. Does a wonderful job with whatever you need
Just wanted to thank Prime Pest Control for an outstanding job. The tech that was assigned to my home went thru every step so that I got a clear understanding from a true perspective. Giving me and my family the confidence needed that our home defense system was activated thanks to Prime. I strongly recommend Prime…
Andrew was very nice and professional, did a great job and answered all of my questions.
Taylor was extremely thorough and very professional. Hands down the best service tech we have had since signing up for Prime. We will be requesting him for future service visits.
TL Austin B was great, good communication and very friendly and he really cared for my dog, I recommend him every time. Good job my friend.
Very impressed with this company. Thorough and quick. I was especially thankful for their care for my pets.
Jonathon at Prime Pest Control did an amazing job treating my house for pests. He let me know when he was on the way. After he had completed the job he gave me a detailed description of the treatment areas. I definitely recommend Jonathon at Prime Pest Control and commend his attention to detail. EXCELLENT Service.
Austin was very polite. I explained that I saw roaches on the front porch at night and pointed out the wasp nest with about 50 wasps sitting on it, that was in my side patio. He took a look and was right on it. He did a thorough job around my house and only took about 30 minutes. Went back to see if the wasp nest…
Were on time. Friendly and got the job done.
Very professional and proficient
Great job by Andrew keeping our home bug-free!
Knowledgeable, friendly, efficient!
Richard provided great service. Very professional, very thorough and answered any and all questions I had.
Austin took really good care of our home very nice I would highly recommend these guys
UPDATE: Just changed my 5 star to 1 star due to the ongoinging service. Started off great and went downhill. Bottom line, did not hold up their end of the contract and still charged a cancellation fee. More bugs in the house this year than I have ever had, mosquito service did not appear to reduce amount, exterior…
I love the communication and details they give prior and after service!
Excellent service! Richard called when he was on his way and kept me updated on my service throught.
He did a great job today. He was very nice and personable as well. Best yet!!!!
Great service, people are always friendly and helpful. Johan is the best!
I had wolf spiders and black widows in my house. After hiring Prime Pest Control to come by and spray, I haven’t had any issues. Tayler is a very nice gentleman. I feel comfortable having him at my house even if I am not home.
Jonathan was very professional and efficient
Malik did a great job!
Came to my house early and got the work done quickly and efficiently.
I feel Austin did a good job, thorough job. Also he notified me before coming and gave a rundown of everything he did afterwards. I am very pleased
Tayler was awesome for Prime Pest Control. Very professional and friendly with me and my family. He performed a thorough service in our home and exterior. Update: William came out today and finished up the interior and was extremely knowledgeable and professional! Stand up gent and all around awesome to chat with!
Andrew was very professional and completed the routine preventative spray around my property without delay. He is always a friendly face to see and is very knowledgeable about his job. He always make sure that we know to keep pets and kids inside for at least an hour after the treatment. It's always a pleasure when he comes to treat our yard.
Effective, professional, efficient, job by Austin. Extremely happy with the Prime service!!!!
Great job!
Josh was very professional and detail oriented. Good job
Excellent service, professional and personable
Great job! Took care of everything!
Austin is most polite very thorough and a true pleasure. If the rest of your servicemen or is great as Austin was, then I believe you have one heck of a crew working for you and the service was very professional and very effective! I am a customer for life
Great communication and service.
Awesome 👌
Super nice people and they do a great job of making sure they get every detail right.
Professionalism and very polite
Malik was extremely helpful and didn’t mind taking that extra step even though I started to feel like I was getting on his nerves 😂 I appreciated his patience
Josh from Prime Pest Controls came by and was very friendly and sprayed my home inside and outside for bugs and insects, he also swept the outside of the house of any spider webs that were present. Thank you for the thorough job !
John was awesome and professional. Great manners and respectful. I’d recommend him to all customers.
Josh game me a 45 min heads up that he was headed over and was right on time. Very nice guy and was very respectful of my property.
Richard with Prime Pest Control was outstanding. Attention to detail and approached our concerns with a personal touch. He even took time to pet our dogs. He went above and beyond and is a real professional.
My husband bragged to me about how Austin explained everything he was doing and how thorough he was. The very next day, we had dead everything's laying around. I hope to continue seeing dead things instead of alive. My fur baby was also very happy that he did not have to change homes for a while because of super heavy chemicals. Wonderful job!
Austin was very nice professional as well as informative about the products they were using and how they protect my home. I signed up for the year which costs a total of 1018 dollars for total home coverage from just about every thing except termites and small pest like chipmunks etcetera. The perimeter of my home…
We had our initial pest control service done on our home by Mr. Jonathon from Prime, which is a new pest control company. I wasn't physically there at the house at that time, but my husband was, and he was satisfied with the service. I was pleased with all the detailed information that he provided to us about what…
I happened to come home and he offered to do the inside of the garage since I put it up when I got home.
Loved the initial setup visit and then our technician Austin B. He was very informative and told me what he did see and what to watch out for. Appreciate that service wasn't pushed on me. If I said not this time, that was it. Greatly appreciated the technician and his attention to our home
Great service!
Excellent worker. Seemed very knowledgeable and professional
Prime Pest Control is great! Hyrum was respectful and friendly, along with being very professional.
Young man was very polite and did a thorough job. Very pleased.
Richard was great! Super helpful and informed me on my mouse issue.
Very friendly person and did a good job
Malek did a thorough job and was extremely personable. Very nice young man and very respectful. We hope to see him again!
I would like to thank Prime for sending Andrew out today, he did an excellent job and I would recommend him to anyone who needs the services of a professional technician.
Jonathon was very polite, professional and knowledgeable. He explained everything to me and I would recommend Prime.
Hyrum was very professional. He arrived on time, explained what he was going to do and gave an expected time frame to finish. All work was completed within the timeframe given.
Jonathon was very professional, communicative, and seemed very knowledgeable. Time will tell of the results but he was great.
He was very polite and professional. He gave me insight of the problem. sure to see great results in the coming months. Great work.
Andrew was professional and polite. He did a great job and informed me of his steps of treatment. I would like to request that Andrew service my home from here on out. Thanks!
He was kind and courteous an done a good job
Hyrum was kind and professional. He sprayed and cleaned up the spider webs around the property. He was a very respectful employee!
He was very confident and informative. He was precise and quick. He explained the process and expectations. He was also very friendly to my family and pets. Thank you for your service.
Jonathon did a great job!
Very friendly and professional outgoing and knowledgeable about there products
My gate was left open and my dogs nearly escaped. Fortunately I checked before letting them run free. Not cool.
Great intro and outro
Jonathan was friendly and respectful. Definitely a good experience so far !
Jonathon was very friendly and did an exceptional job. His communication and helpfulness deserves a raise he is good at his job.
Austin was efficient and knowledgeable about the services. He also communicated with us regarding times and what to expect.
Andrew was polite and prompt. He provided great customer service, answering all my questions, and being extremely considerate of the fact I was working while he was present. I appreciate his thoroughness and hope the actual pest control product is as good as the employees. Will update review once I see if the service effectively deals with the tiny ants.
Jonathon was awesome- he was timely, respectful, and kind. He doublechecked the things we were having issues with and let me know everything I needed to know.
I wasn’t home when Jonathan done my spray but he was very good about communicating and letting me know before he was there and when he was done that’s the way residential service work should be
Taylor was friendly and informative about the services provided. He was fast yet efficient.
Jonathon was delightful and kept me informed of his arrival's/delay time. Ahead of his arrival, he texted to inform me of the preparation needed on my part regarding my pet and pet toys. Upon arrival he explained the importance of time needed for drying, both interior and exterior. He was very thorough and followed…
Andrew is great. Fabulous communication, efficient, friendly. We love the garage sticky traps. This is the first summer since moving into our home that that we have been cricket free.
Jonathan was great. He was punctual and respectful. He confirmed with me what services I was being provided then got straight to work. Good job.
Andrew was excellent. He was very helpful and went over everything he was doing. I asked gif extra attention on spiders and webs and he followed up.
Excellent work
Very good service. Hyrum was very informative and knowledgeable and very polite. Very well mannered
Hyrum was very professional and polite. He answered every question I had and performed every task that I was told I would get.
Andrew contacted us ahead of time to let us know he was coming, did a thorough job and was really cordial.
A great pest extermination company! Great price, professional, and always going above and beyond what is expected.
Prime came out and did their thing! They explained everything to me and the gentleman was super helpful about it all thank you Johnathon M
Austin B did a great job, he was very polite and professional. He explained the process fully before he got started. He took his time and was very thorough throughout the entire yard, and around the whole house. He walked around multiple times with different things, getting spider webs down and spraying/using…
Austin was very professional and thorough. He arrived on time and explained everything very well.
Very pleased with Tayler and the work he did for us today!
Jonathan was very polite, friendly,and did a great job taking his time to get everything taken care of!!
Very kind and considerate all around great customer service!
Tayler did a great job
Taylor was great very thorough and very polite great service before he left bugs were crawling out dying
Awesome
I hate change but when I seen everything they did and was able to watch everything they did i really started understanding what I was paying for and doing myself compare to them doing it so thank you prime thank you Austin
We had our first service today and it was a great experience! Austin was on time and great at explaining everything. Also verified everything and explained after as well as a text after service.
Both William and Jonathan were extremely professional, friendly and catered to my needs. I would recommend them to anyone. Thank you for an awesome job!! Koddone
Jonathan was very polite‼️ He arrived on time‼️ I would recommend Prime Pest Control to family and friends‼️
Tayler with Prime Pest Control was mannerly, courteous, & a good listener. I liked that he wore protective coverings over his shoes in our home so he wouldn’t track in dirt or grass. He knocked when he arrived & said goodbye after application. I was pleased with his presentation of himself & the company. -Homeowner
Jonathon with Prime Pest Control was great! He texted me before coming over and asked questions right away about issues I have been seeing. He was clear with his instructions on what he was about to do along with after care instructions. Jonathon made sure my children weren’t directly exposed to anything while he preformed the service.
Jonathon was very quick to get out areas of concern taken care of and treated. He answered any questions I had and made sure to take the time to do the job right!
Andrew was very professional and respectful. He did a great job all around.
Jonathon done a fantastic job! Timely, professional, and friendly. This is our first service from Prime, we’re hopeful that future services are will go this well.
Richard did a great job! He followed instructions as requested upon arrival. I was satisfied with his performance.
Super thorough and detailed oriented! Was professional and polite.
I was very impressed with the politeness and thoroughness of Hyrum at Prime Pest Control! Definitely recommend!
Tech (Jonathon) was professional and thorough. He listened well and responded to my needs. Highly recommend Prime Pest Control.
Jaquan arrived and did an outstanding job, arrived on time and answered all questions and asked questions, amazing job
Malik always keeps me updated on his arrival time. He makes sure we are not having any problems he needs to address.
I was very skeptical about the service but when I went outside the day after Taylor sprayed there were water bugs everywhere! I was so pleased because they have been huge problem!!! TAYLOR WAS GREAT AND VERY PLEASANT! I definitely look forward to further service from this company!!!!
Jonathon was our tech and he was amazing! We missed him when he first came by and we called and he came right on back. He was polite and patient. He was knowledgeable about the service and answered all of the questions that we had. He serviced the inside and outside of our home within a timely manner. I look forward…
Excelente servicio y el personal también muy bueno
Prime is professional, knowledgeable. And dependable. Andrew did an excellent job. They give me an opportunity to address any problem pests and they take care of it. Glad I got this service!
Taylor did a great job! Sprayed front porch floor to ceiling. Our old service wouldn’t go that far! Dusted for spiders, sprayed the whole yard! Awesome job. I forgot to let him in the garage though! That’s my fault.
Austin Did above and beyond his way to do the job wonderfully. Can't ask for or better service.
Took care if all our needs And concerns. AAAA++++ Service!!!
Andrew came and did my 5 star professional pest control service today. They’re keeping Our home free if bugs. Well worth having them perform services. Richard arrived early and did a great job at my home. Very professional & courteous.
Andrew was prompt, polite and helpful. He didn’t d exactly what needed to be done and kept me informed at every step.
Hyrum did a great job. Detailed and very polite. Answered all of questions and explained all the times and safety measures
Malik did an awesome job servicing my home. Hopefully, he’ll be my technician next month.
Very professional. Always lets us know that when he’s on his way and when he’s completed the service.
Tayler completed everything that I requested. He was professional, nice, and very well spoken. He informed me when the services were completed and of his findings gs when servicing my home.
Johann was very professional.
Richard was nice guy, explained what he was going to do, and was very knowledgeable.
Super nice and personable. Very knowledgeable as well
Richard is very professional and very concerned with the customers issues about lul pest critters. I would recommend him to anyone that needs pest control. Thank you for an excellent job. You went beyond your job to make sure everything was taken care of before you left. God bless
Great guy! Works hard and does a great job!
Today I was serviced by Hyrum and he was wonderful and I am so pleased with him and the service he did for my family. He was extremely thorough and very kind and was so good about explaining each and every thing to really help me understand more about my service. So far I have been loving this company and everyone…
Respectful and courteous, answered questions about product,
Great job walked me through the whole process.
Salesman Allen and technician Hyrum were very nice. I decided to sign up with Prime because they treat the entire yard and fence. Hyrum provided service in a timely and efficient manner.
Technician was on time, thorough, and friendly. He made sure all the spider webs were cleaned off the house, sprayed everywhere, and put down some granules. My daughter was happy we saw dead bugs around the house the next day.
I received pest control service with Prime today with Marcus Jackson. He was informative and professional as he explained the process of the pest service treatment and product. I look forward to working with Prime.
Andrew is the absolute best.
Amazing job, great customer service 10/10
It was an excellent service!! Hyrum did a great job. Hyrum, Thanks again👌💯💪
Austin was very knowledgeable and explained what was happening and why. Asked if I had any areas of concern. Notified me when he started and when finished.
Hyrum was amazing! He was thorough and very communicative. He went above and beyond what I expect from the other pest control companies.
Jesse was very thorough and went above and beyond providing interior and exterior pest service. Prime team is always extremely nice and helpful.
Austin came right and time. Talk to me about the services he was going to perform and did them in the time he said he would do it in. I feel confident that I'm getting a good service for my money. Thank you!
So far so good.
First treatment done today. We will see how it goes.
very respectful of my property and worked very diligently, im a happy customer.
Richard was very professional, informative, did his job efficiently. Thanks!
Great guys !
We had a fantastic experience with Prime Pest Control today. Hyrum was the technician who came out to service our house, and he was excellent! He was professional and took the time to explain everything he was doing. He was very thorough with the treatment and made sure all of our questions were answered. You can…
Andrew came out a did a great job taking care of some wasp nests for us and keeping the yard bug-free!
10/10 service Richard was a great service technician very informative and professional.
I appreciate Austin’s service, he was quick, efficient & through. Also appreciate that to the time to verbally walk me through the process. Got in and out in no time.
Austin was a really knowledgeable, hardworking and just a really great person! Super nice!
Austin was very thorough. He explained everything and answered all my questions. Great job!
Hyrum was really great professional to the max thank you for doing a great job Hyrum appreciate you much I am very satisfied with the service PRIME PEST CONTROL thank you forgot to mention Grant he was great and he sold the company like a professional would thank you also Grant
Austin was a very pleasant technician. He came to my home, introduced himself and his coworker. He explained everything he was going to do. He asked me if I had any questions or concerns. Very professional individual.
Communication has been great so far, came out and were quick and efficient. I only gave four stars because this was the first application, will return and update my review in a few weeks.
Austin from prime pest control just completed the initial treatment at my home, and I couldn't be more impressed. He was professional, polite, and incredibly thorough with the job. He took the time to explain everything clearly and made sure I understood the treatment process and what to expect going forward. Top…
Friendly, professional and prompt.
Austin came to do the initial treatment. He arrived on time for the appointment. He was polite and explained the process thoroughly. The text sent after the treatment listed all areas touched in detail. He offered to go over it in person if I wanted the information that way. He thanked me for the opportunity to be our pest service provider which was nice.
Great service. Technician is very polite and has great communication.
Richard was very friendly and didn't hesitate to explain what he would be doing during his service visit and how it would benefit me. I hope he continues to provide service at this residence!
Just had Andrew over at the house! This guy is top-notch material. Saying this is a career for him would almost be disrespectful.. this guy treats each job like it's his only ticket to get through the pearly gates! You'll never find a harder worker!
Great knowledge of task.
Hyrum communicated his arrival and was informative during the treatment. Great company!!
Great experience. Hyrum was very friendly and professional and did a thorough job inside and outside. Thank you!
Very professional and friendly service.
Hyrum was amazing, and extremely friendly and professional. He explained the treatment to me and even worked in the pouring rain. Thank you so much!
Great service and advice. Thank you
William is a great technician! Always takes care of the problem quickly. Great service every time!
Spencer came out for our first pest control service in our new home, and was awesome! They really explain everything they’re doing, and make sure you’re involved in the process!
Austin was very kind and informative on what he did and explained the process very well. He also helped quickly with a last minute request.
Richard was very professional, polite.
I had the pleasure of working with Quan from Prime Pest control. He was very professional and knowledgeable about the Prime service. He took his time to show me, some trouble areas around the house inside and out. He was able service my whole house inside and out, in a timely matter unlike other services who took…
I’ve been a customer for over 3 yrs and have been extremely impressed with their service. Thanks, for the outstanding job you did today on our home..
Update 09162024: Another great Prime pest service from technician Austin. Austin was extremely thorough. He began by asking about any concerns, issues, and requests and then followed through with a detailed job on every point of the service. Initial review: I have had 3-4 service visits from Prime so far. The…
Quan, Provided our service today and he was very professional and informative. Technicians like Quan that provide outstanding service is why I choose Prime Pest Solutions
Ken did an awesome job. Very professional.
Ken was extremely thorough in cleaning up the seasonal spider outbreak and did a thorough chemical application to ensure they won’t be back any time soon. He closed my gate upon exiting which I appreciate for my dogs. Very detail oriented.
Quan is awesome!!
Ken went above and beyond with our pest control service. I forgot to leave my gate open and he was polite and said no worries he could come back- I mistimed when I’d be off and he waited 15 min for me to get home and open the gate. He was thorough and kind and this is the type of service that keeps clients loyal! Thank you Ken!
Quan was very thorough and polite! He did a great job removing spider webs and informed us of all the areas he was treating. We have been using their services for several months and are very happy with them! I love that the chemicals they use are safe around pets and kids after a 30 minute wait. I definitely recommend this company!
So happy with this company and their professionalism as well as friendly behavior. Very pleased with the amount of bugs the spray kills and how long it lasts!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 550 | $58–$131 |
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 402 | $56–$136 |
| Home inspection | 380 | $61–$139 |
| Hornet & wasp extermination | 329 | $79–$246 |
| Ant extermination | 247 | $63–$191 |
| Flea & mite extermination | 211 | $78–$282 |
| Cockroach extermination | 208 | $66–$214 |
