Prime Pest Control

Austin did a great job he was quick, nice and thorough with his job here. I would highly recommend him again.

Scammers. $450 to cancel that’s never disclosed when they get you to sign a contract.

Austin was thorough and considerate.

Great service techs have great Hunter did a great job for inside and outside perimeter

I'm a new customer having joined earlier this month, and am wondering why they don't have a phone system that can handle more than one call at a time. Anyone else having this issue? Otherwise, we're very happy with their pest control services, and their techs are prompt, thorough and polite. We can call them anytime for re- servicing too.

Very pleasant and professional

Hyrum did a fantastic job! I needed some grown up garden beds and my trashcan sprayed for ants and spiders and he jumped right to it.

Josh did an outstanding job at our home! Most of all, he did it with a smile. I am confident that the work he did (pest control) will definitely make a difference. He even pointed out things we had not noticed. Thanks Josh and Prime Pest Control.

Very good job 👏

Blake was very friendly and very thorough! Treated a wasp problem that I hadn’t caught yet!

Anthony was knowledgeable, polite, and professional. I'm happy will the service.

Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry… Read full review

Blake from Prime Pest just finished servicing my home and yard, and he was punctual, knowledgeable, friendly, and fast. Everything you could ask for from a service provider. Grant was super friendly when he pitched me the service, and I am all around impressed by their attention to detail and commitment to their… Read full review

Since I have tried for over a month contacting customer service in Huntsville to have a manager/supervisor call me or respond to the complaint that I filed with the BBB, I will post on here as well. I have requested that my account be closed, all future scheduled services be halted, and any recurring billing or auto… Read full review

Super sweet guy. Very insightful and instructive

We had Noah come out originally and he was such a sweetheart and explained everything very well. Then Aaron came out and sprayed inside & out on time as scheduled and was very professional & respectful. I was actually shocked how quick & easy everything was!

All of our techs have been fantastic! Jerimiah was our latest one and treated all the areas of concern we had. Communication was good. He let me know when he was 30 minutes away.

Over and beyond spraying all throughout inside and outside. Extremely knowledgeable and polite in addition!

Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!

Blake was very personable and took time to walk me through all he planned to do during this first visit and what I can expect for future treatments. He is a great asset for your company!

Josh was very pleasant and answered my questions.

Friendly, knowledgeable, and efficient.

Hyrum was very courteous, explained exactly what he was doing for my Prime service, asked if I needed more information. I will be happy to have him return next month.

This was our second service with Prime pest control. Jonathon was so helpful and friendly. He answered all my questions and was very knowledgeable! Service was also fast with everything he got done.

We have no garage and trees or shrubs on our property. I have no clue what treatment he is talking about in his summary

I was with a pest control company for 30 years- I am glad I switched to PRIME. The service was better than expected!

the technician was here less than 15 minutes. he did outside and thought he was finished. i ask him if he wasn’t going to do inside and he ask if i wanted him to, i said yes that’s what i paid for. 2 weeks later and ants are still all around the front porch of my house. i think he just walked around and sprayed very… Read full review

Andrew did a great job! He sent me a text to let me know he was on his way and was very courteous and professional. Overall a very good experience.

Very nice young man explained the process thoroughly and answered all my questions.

Very helpful with my problem and very knowledgeable about his work

Veronica was quick, honest and efficient with the treatment of my home. Service was done exactly as advertised

The technician the Service my home done a Great job!!!

Jonathan is very knowledgeable! Outstanding!

He did a great job.👍👍

Jonathan was my technician today. He was very nice and polite. He came out and let me know that he was going to do my treatment and he didn't waste any time. He started sweeping down all of the spiders down. then he sprayed everything. He was very efficient. Great job!

Jonathon was professional and did a great job! Thank you and see you next month!

Extremely nice and very knowledgeable. He did a great job!

Friendly and Knowledgeable service provided.

Brandon did an awesome job. He was friendly and personable. Thanks again.

Great service, nice people, and great communication

Aaron was very helpful and courteous and he did a great job. Really appreciate him and the service team has been great for a very affordable charge 👍 for treatment this thorough

Prompt; great communication on arrival, great attitude, professional.

He did a great job and was so kind. Answered some questions I had and was very thorough. Great company....

Excellent service! Hyrum did a great job communicating prior to arriving and spent time educating me on what treatments he was going to perform. We're already seeing the treatment work it's magic!

Switched to Prime Pest Control a few months ago and am very happy! They are super responsive and address concerns (for me, today was fleas and ants). Landon was super communicative. Love supporting our local small businesses!

Blake was amazing! He was kind, generous, and caring. He went above and beyond for us to make sure he exterminated every pest that we have a problem with. He has a wonderful work ethic. That's hard to find. Thank you Blake. You are AWSOME!!

Hyrum removed all spider webs and sprayed everywhere I asked him to. He is very friendly and knowledgeable about what he does. After one day of him spraying I can tell a huge difference in the number of wasps that are now gone.

Blake was really courteous, knowledgeable, and got the work done quickly. We went over what he observed and what needs to be done to avoid any other types of infestations. Service was timely and they were only too accommodating as far as working around my crazy schedule, GREAT SERVICE!!

She was polite and professional.

Very polite and thorough

Can’t say yet how the pest control will be since my house was just sprayed, but the service was wonderful! Johnathon was super professional, prompt, and speedy! He was really polite, and he was thorough in explaining things which I really appreciated!

Aaron was friendly, he let me know when he was on his way, he was early, and he navigated around a house full of kids, and us reorganizing without any issues.

Jonathon was so professional, quick and polite. Very happy with his work performance

Just received our first service and so far so good! The team members have been respectful and nice and punctual!

Josh T was amazing in every aspect of his job. Knowledgeable and answered questions quickly and thoroughly, he made the experience easy. Great place to do business with!

Very nice and professional technician. Arrived exactly on time. Highly recommended.

He was punctual and professional.

The technician was super friendly and answered all of my questions. He was more thorough than anyone we have used so far. He even removed the wasp nests from our storm shelter!

Richard did a great job. He was nice, listened to our concerns/wants and did everything efficiently and quickly. 👍

Everything was ok except he didn’t knock down cobwebs with the brush around the house and need more improvement on the mouse traps instead of the sticky traps had a mouse that got off the sticky trap recommend black boxes and the black snap traps The company does not do crawlspaces to place traps for mice in the… Read full review

Jonathon was very hard working and detail oriented which was great. We appreciate how thorough he was and he could have done less because of the horrible heat.

Veronica was awesome. Did a fantastic job.

Great overall experience and would recommend to everyone

Wonderful!!! Thank you

Service was performed exceptionally. Couldn't be more pleased.

Jonathon was extremely courteous and thorough with his explanation of the procedure and the application. Excellent people to work with. I highly recommend them!

Great service and great people to work with and handle your pest problems. Very respectful and courteous. Tech was amazing as well. This my first time using the, but so, far so good though. Will recommend to others!!

he got his job done and was communicating about the product and what he done was friendly and efficient thanks

He came to my house. Did spraying and cleaning. Then put the traps out. It's a high of 92 outside here. Even though it's hot, he did a excellent job here. I give 5 stars rating June 13 2026

Provide a quality service and very good communication

Richard was very nice. Richard listened to my concerns and expectations and met them without diligently. Great service.

Brandon got here early and completed a thorough treatment of the house and yard. Very happy with his service.

We have endured the normal suspects with pests but we recently found ourselves with a bagworm infestation in one of our trees. A technician was able to service our home and the infested tree within the afternoon! The technician was extremely knowledgeable in how to treat the bagworm infestation and the rest of the… Read full review

Respectful, informative, explains the profession and service easily, and arrives early and works quickly. Overall a fantastic service and professional.

A very good experience.

Prime is the only pest service you need. We have had Cooks AND LOOKOUT for years. When we needed cooks and lookout they didn't have time for us. We called Prime and had same day service!!! Jonathan is very professional and thorough. Jonathan answered all questions and took time with our needs. Highly appreciated… Read full review

Very professional work!

Great communication. Very courteous, arrived early. Waited out the rain and adjusted the treatment to fit the weather ( granules vs liquid) so far I am very pleased with the service we receive from Prime Pest! We have two houses in the neighborhood they are taking care of for us! Thanks Brandon for all your work today.

Andrew did our pest control service today. He was neat and polite and friendly and answered all of my questions. I have dealt with the office a couple of times with questions and setting up appointments, and they were very polite and helpful. The communication is very good. We have noticed a huge difference in the… Read full review

Brandon was punctual, professional and very courteous.

Brandon was very thorough and did an exceptional job!

Edwin so was nice and respectful. He took the time to make sure all my concerns were addressed and spent a great deal of time on the outside of my house and exterior of the home (which is where my concerns were based). Such a great group of folks at Prime; they will be my pest control go-to!!!!

Andrew with Prime Pest Control always does an excellent job with communication, asking if there are specific areas he should focus on. That kind of service is greatly appreciated!!

Andrew came today, off our regular schedule because I had some issues with ants and spiders. I think because of the heavy rain. He walked to the back so I could show him the problem areas and listened to my bug issues. He explained what he was going to do - started on the front while I put the dogs in and was soon… Read full review

Very knowledgeable and polite! Although it's 5 stars I would give him 10 stars!

Very nice and sweet and did a super job

Jonathan did a fantastic job. He was very professional, courteous and was done in no time.

Richard was very nice

Johnathan is very nice, explain what he was going to do and did a great job. Thank you

Jonathan was very friendly and explained everything he was going to do. He did not rush doing the treatment inside or out but had it done in a very timely manner.

Austin came out and was extremely professional and efficient. He explained with detail what he was doing and made sure I didn't have any questions. Was quick but very thorough! Update 6/10/2026 - Been receiving service for over 8 months now and it's really helped rid the critters that use to gather every evening on… Read full review

Polite, professional, informative with excellent service.

Professional and courteous service

Prompt, very nice +professional, answered all my questions. Now let's see the bugs go Away!

Josh is very friendly and knowledgeable. He did a good and through job.

Brandon did an outstanding job being thorough with apply the pest control. The house had not been taken care of for almost 3 years, and when he left, I already saw a couple of pests moving away from the house.

Hyrum did an excellent job spraying my house and property. He was very informative, nice, and respectful.

First visit was today and Richard did a great job from what I could see. Very professional and efficient.

Richard did an exemplary job.

Jonathon did a great job. He was polite and knowledgeable

Hyrum did an excellent job. He is very thorough and polite. Thanks for the service.

Austin is the Best!!! He is extremely courteous, educates you and pays attention to detail!!! Not a rush service!!!!

Andrew made fantastic job,, 👏

Jonathan did a wonderful job and I highly recommend this company if you need pest control

Edwin did a great job servicing my home. He explained in detail what he was doing/treating and was pleasant to deal with!

Andrew was on time, notified me when he arrived and did the inside of the house as requested. Excellent service.

We switched to Prime pest control last month and so far we are getting excellent service and I could not be more pleased. Thank you Landon for the attention to detail you shown taking care of our house and property today!

Aaron did a great job spraying the grass and spreading granules in mulch to kill fleas spiders and ticks. Noah W. was also exceptional in explaining the pest control service and entertaining my many questions!

Andrew did a great job and was very professional

Hyrum and the people at Prime Pest Control are first class!

Nice, thoroughly done. Answered all questions.

Exactly work

Nice customer service. Technician very informative and did job very well

On time, easy to communicate with & great service.

The morning after our first treatment showed positive results. Dead bugs surrounding the exterior perimeter of the house. The fire ant hills look like Iran or Gaza on a more affordable scale. No complaints from us. Looking forward to continued services to keep the pests repelled.

Friendly, thorough, and efficient.

Jonathon with Prime Pest Control was very professional and did a great job!

Brandon was very knowledgeable of his craft and answer all my questions instantly.

Josh did a wonderful job. I think that is the best job anyone has done in the last 6 months

Very friendly and professional

Brandon did a great job! Thorough and attentive. Thanks for a job well done.

Brandon did a great job. He covered all the aspects that the salesperson mentioned. Thank you Brandon.

Very easy-going very nice very professional. Got here before their appointment time it was the first application. I hope it works !

Thank you Andrew you did a fantastic and thorough job today!! 🙌🏼

Brandon done a great job on treating the outside of my house and lawn. His attention to detail is astonishing. Keep up the great work

Jonathon was very professional and took the time to explain the whole process clearly. He asked where I was having the most issues and made sure those areas were addressed. He went above and beyond during the service, and I really appreciated the attention to detail.

Update: 5/19/2025 Their billing issues have plagued my service for the last 8 months out of my 10 months of service. For some reasone they can't set up a definite payment date, it's a range or after a certain date BUT not before a certain date which I was told would happen. They have billed me twice this past… Read full review

Brandon did a great job

Hyrum was so professional and his mannerism was top tier. He took his time and did a through job.

Courteous and thorough!

10/10 highly recommend. Hyrum Came on time, notified me he was coming and took his time completing the service.

Hyrum was on time very polite and courteous. Did his job proficiently.Very pleased with the service.

Great person great at his job and answered all questions. He done a great job, very thorough

Jonathan was very professional,efficient,polite and courteous.

Was very thorough and detailed about his work! Great personality, very professional. Hopefully he’ll be the technician that comes each time I get serviced.

Jonathan was on time & personable throughout his original inspection & I look forward to working with him in the future.

Prime is the best service company I’ve had that comes to my house in a long time. No gimics. Andrew is courteous, knowledgeable, and dependable. He keeps you updated on his arrival.

Just changed over our service to Prime Pest Control. They offered full service pest treatment for home and yard at a better price than our previous provider. Hyrum was great, he answered all of our questions thoroughly and applied some extra treatment where needed…would highly recommend!

Hyrum was a great tech. He came out did his part thoroughly answered a couple of questions I had was friendly shook my hand and went on his way. 10/10.

Great job! Very professional and pleasant.

Seems professional so far, in and out without issue. Though I specifically asked for carpenter bee treatment, and it seems that may have been forgotten.

Very concerned with any issues we were having. Very knowledgeable. Very courteous and polite. I recommend Hyrum and Prime to everyone. Great price for all the work they did.

Johnathan was awesome came by and gave us a good deal sprayed our entire yard and all around our windows / inside the house. Very thorough and we subscribed to the year service. Appreciate his attention to detail and not leaving anything out !

Daniel was thorough and professional. Checked with us for any new problem areas. Very satisfied

Andrew and Prime Pest have lived up to the positive billing so far. Appreciate their strong communication skills.

My technician Andrew was excellent in his service. Very polite and professional. Was very knowledgeable about whatever questions I had. Explained everything he was doing. He was a great representative for your company. Five stars !

Andrew and Prime Pest offered a very thorough professional service at a competitive price!

Andrew was very friendly and professional. He explained everything he was doing and answered all my questions. We felt very comfortable dealing with him. Thank you.

Andrew did a great job on our service, as always.

Andrew did a phenomenal job! Five stars for sure.

Richard was nice and sweet. He has a great personality and he was very thoughtful and did a great job.

He was extremely friendly and professional

Andrew has great communication and attention to detail. Quan is kind, attentive, and professional. He is my absolute favorite and love his work. William is also a great and professional worker. I hope to never have to find another pest company because Prime is amazing!

Great service and very polite. Austin Notified me on his arrival and departure. Gave detailed description of everything he did. Really appreciate it. Austin and Prime Pest are great to work with.

Justin was very friendly and professional. Great service!

Prime Pest Control and their technician, Hyrum, always do a great job. Good communication before during and after their visit. He shows up on time and does an excellent job.

Richard was friendly, did a great job and was very thorough!

Andrew was awesome

Great communication, detail oriented, and overall pleasure to have Austin to perform our service

Quick and efficient

Grant came by to let us know about and getting your house taken care of and Hyram he came and sprayed inside the house and outside for the bugs and the spiders the ants and the rats they were very good and they had excellent all the procedures what they were going to be doing inside the house and outside the house… Read full review

Justin communicated with us all the way from coming to doing the work and asking if we were satisfied. Justin does great work and very efficient.

Andrew always comes out and performs a great job treating our home and providing outstanding pest control. Thank you for doing a tremendous job!!

Andrew did an inspection and extermination. He was kind, informative and professional. !

Very professional!!

Thorough job and very professional

Andrew was great. Helpful and kept me informed.

Prime pest always do a detailed and fast job

Jonathon from Prime Pest Control did a thorough job treating our yard and house. He was very courteous and professional. He did the most thorough job we’ve seen in a while. Thank you Jonathon and PCC!

Andrew from Prime Pest Control was awesome to work with. Super friendly, showed up on time, and explained everything in a way that actually made sense.

Austin was friendly and very thorough with his work on my property. I appreciate his professionalism.

Very Good!

Great gob! Very knowledgeable, I think they all need a raise in pay!!! Much thanks always 😃

Polite and patient, trustworthy.

Mt visit was extremely professional and my problems were addressed and taken care of on the spot. The technician arrived on time and spoke with me upon arrival. Again on time, very professional and attentive to the areas of concern.

Johan performed my pest control this week. He was very personable and did a great job on my home inside and outside.

Technician Andrew

Very courteous and prompt and took special care around our living space and our garden.

Josh did a great job servicing our home. Excellent.

Austin was courteous in his approach. He gives a call and text to services he providing or going to. Service provided was good as well. A mice nest was in my garage. He set traps and assured me he will be back in two weeks after service was rendered. He even sprayed my garage no extra charge. Happy with the visit