Prime Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Prime Pest Control for 8 kinds of job.
Prime Pest Control for cockroach extermination
Clear ✕All 209 Google reviews tagged “Cockroach extermination” · showing 200
The technician did a thorough job and we feel comfortable that pests will not be present in our home.
Great service techs have great Hunter did a great job for inside and outside perimeter
Very pleasant and professional
Josh did an outstanding job at our home! Most of all, he did it with a smile. I am confident that the work he did (pest control) will definitely make a difference. He even pointed out things we had not noticed. Thanks Josh and Prime Pest Control.
Blake was very professional and also polite. We have already seen a huge decrease in pest! Loving Prime!!!!
Very good job 👏
Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…
Blake from Prime Pest just finished servicing my home and yard, and he was punctual, knowledgeable, friendly, and fast. Everything you could ask for from a service provider. Grant was super friendly when he pitched me the service, and I am all around impressed by their attention to detail and commitment to their…
We had Noah come out originally and he was such a sweetheart and explained everything very well. Then Aaron came out and sprayed inside & out on time as scheduled and was very professional & respectful. I was actually shocked how quick & easy everything was!
Over and beyond spraying all throughout inside and outside. Extremely knowledgeable and polite in addition!
Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!
Blake was very personable and took time to walk me through all he planned to do during this first visit and what I can expect for future treatments. He is a great asset for your company!
Hyrum was very courteous, explained exactly what he was doing for my Prime service, asked if I needed more information. I will be happy to have him return next month.
Blake is awsome.He was very professional.Id recommend him for all your pest control needs.Thankyou Prime Pest Control
We have no garage and trees or shrubs on our property. I have no clue what treatment he is talking about in his summary
Very nice young man explained the process thoroughly and answered all my questions.
He did a great job.👍👍
Jonathan was my technician today. He was very nice and polite. He came out and let me know that he was going to do my treatment and he didn't waste any time. He started sweeping down all of the spiders down. then he sprayed everything. He was very efficient. Great job!
They came when they said they were going too. They did a fabulous job! Very friendly and the price is right!
Jonathon was professional and did a great job! Thank you and see you next month!
The service did not eliminate the mosquitos from our yard. After a year, we called/emailed 5 times to cancel our service. However, no one returned our calls and we continued to be charged. When we finally reached someone, we were told that there is a $180 fee to cancel their service. What a joke of a company.
Extremely nice and very knowledgeable. He did a great job!
Brandon did an awesome job. He was friendly and personable. Thanks again.
He did a great job and was so kind. Answered some questions I had and was very thorough. Great company....
Great People and Company
I was not able to be home, but he completed everything efficiently.
Blake was amazing! He was kind, generous, and caring. He went above and beyond for us to make sure he exterminated every pest that we have a problem with. He has a wonderful work ethic. That's hard to find. Thank you Blake. You are AWSOME!!
She was polite and professional.
Can’t say yet how the pest control will be since my house was just sprayed, but the service was wonderful! Johnathon was super professional, prompt, and speedy! He was really polite, and he was thorough in explaining things which I really appreciated!
Jonathon was so professional, quick and polite. Very happy with his work performance
Josh T was amazing in every aspect of his job. Knowledgeable and answered questions quickly and thoroughly, he made the experience easy. Great place to do business with!
Very polite young man
⭐⭐⭐⭐⭐ Excellent pest control service! The technician was professional, punctual, and explained everything clearly. They did a thorough job, and I've already noticed a big improvement. The customer service was friendly and easy to work with. I highly recommend this company to anyone looking for reliable and…
Great service. Very professional and attentive. Thank you
Veronica was awesome. Did a fantastic job.
he got his job done and was communicating about the product and what he done was friendly and efficient thanks
He came to my house. Did spraying and cleaning. Then put the traps out. It's a high of 92 outside here. Even though it's hot, he did a excellent job here. I give 5 stars rating June 13 2026
Provide a quality service and very good communication
Richard was very nice. Richard listened to my concerns and expectations and met them without diligently. Great service.
Edwin was very professional in helping take care of a previous roach infestation. Took the extra time to male sure no spot was missed.
A very good experience.
Prime is the only pest service you need. We have had Cooks AND LOOKOUT for years. When we needed cooks and lookout they didn't have time for us. We called Prime and had same day service!!! Jonathan is very professional and thorough. Jonathan answered all questions and took time with our needs. Highly appreciated…
Very thorough and thoughtful!
Brandon was very thorough and did an exceptional job!
Johnathan is very nice, explain what he was going to do and did a great job. Thank you
Jonathan was very friendly and explained everything he was going to do. He did not rush doing the treatment inside or out but had it done in a very timely manner.
Jonathan did a wonderful job and I highly recommend this company if you need pest control
The tech, Richard, was terrific! Arrived on time, very professional, incredibly helpful and thorough. Sprayed every floorboard, Crack, crevice and corner inside and out, and treated my yard halfway back to the street. Also answered every question I had about measures to minimize any bug population growth or spread.…
Exceptional work
Nice, thoroughly done. Answered all questions.
Exactly work
On time, easy to communicate with & great service.
Josh did a wonderful job. I think that is the best job anyone has done in the last 6 months
The one time I am happy I opened my door and spoke to someone. Let’s just say this company is customer friendly, not the Cooks type. They are thorough, educating, and catering to the people who need them the most. I would highly recommend. More cost efficient, and house renter friendly!
Andrew was very professional, prompt and addressed our concerns.
Brandon done a great job on treating the outside of my house and lawn. His attention to detail is astonishing. Keep up the great work
Jonathon was very professional and took the time to explain the whole process clearly. He asked where I was having the most issues and made sure those areas were addressed. He went above and beyond during the service, and I really appreciated the attention to detail.
Hyrum was so professional and his mannerism was top tier. He took his time and did a through job.
Great person great at his job and answered all questions. He done a great job, very thorough
Jonathan was very professional,efficient,polite and courteous.
Hyrum was a great tech. He came out did his part thoroughly answered a couple of questions I had was friendly shook my hand and went on his way. 10/10.
Very concerned with any issues we were having. Very knowledgeable. Very courteous and polite. I recommend Hyrum and Prime to everyone. Great price for all the work they did.
Andrew was very friendly and professional. He explained everything he was doing and answered all my questions. We felt very comfortable dealing with him. Thank you.
Andrew did a phenomenal job! Five stars for sure.
Richard was nice and sweet. He has a great personality and he was very thoughtful and did a great job.
He was extremely friendly and professional
Great service and very polite. Austin Notified me on his arrival and departure. Gave detailed description of everything he did. Really appreciate it. Austin and Prime Pest are great to work with.
Andrew was great! Sent a message before he came and was very helpful!
Grant came by to let us know about and getting your house taken care of and Hyram he came and sprayed inside the house and outside for the bugs and the spiders the ants and the rats they were very good and they had excellent all the procedures what they were going to be doing inside the house and outside the house…
Very professional!!
Andrew did a fabulous job with my pest control. Very nice young man and a hard worker. Prime is lucky to have someone like Richard who cares about his job. Very respectful.
Very Good!
Polite and patient, trustworthy.
Technician Andrew
Update Mar 2026: Andrew was here again this month and we appreciate his thoroughness and professionalism. Still free of pests, thankfully! Update Jan 2026: Andrew was here this month. Very personable and professional! We have not seen pests in several weeks, so they are doing a good job 👍🏼 October 2025: So far…
We have used this company for about two years now. The results have been very good. At my request they only spray and dust outside the house and sometimes in the yard. The only bugs we see now are dead is thorough and meticulous.
Johan was on time and very professional. Works in a thorough efficient manner.
Had a fantastic experience with Justin P. He was very knowledgeable and polite, and he gave us all the tools we needed to resolve our pest issue.
Josh showed up on with a smile on his face and right on time. Customer oriented service and much appreciated.
Hyrum did am amazing job. Came in explained everything about bugs and weather and placed additional bug traps, very detailed in his procedures. Very please!
Hyrum is efficient, thorough and extremely well mannered. He is.very thoughtful and considerate. I appreciate his service.
He was very thorough and communicated well
Andrew was amazing
He came out and sprayed the yard very thorough on the inside and very friendly
Very professional and kind.
Excelente servicio de calidad
He was very respectable, well mannered and sufficient.
Good service. Friendly guy.
Absolutely great job of treating the property. Very, very thorough. Four or more full trips around the entire house performing various functions. Treated all of exterior, inside the garage and basement, and also all of the yard (front, back, and sides). Explained purpose of the each service. Very friendly!
Hyrum was very thorough and gave great explanations for what he was doing, and things we can do to help mitigate pests in our home. Great job!
Tayler was great to work with. He was very communicative and sent an appointment reminder text hours in advance. Very professional, polite, and worked quickly and efficiently.
Andrew was very nice and professional, did a great job and answered all of my questions.
TL Austin B was great, good communication and very friendly and he really cared for my dog, I recommend him every time. Good job my friend.
Very impressed with this company. Thorough and quick. I was especially thankful for their care for my pets.
Austin was very polite. I explained that I saw roaches on the front porch at night and pointed out the wasp nest with about 50 wasps sitting on it, that was in my side patio. He took a look and was right on it. He did a thorough job around my house and only took about 30 minutes. Went back to see if the wasp nest…
Were on time. Friendly and got the job done.
Austin took really good care of our home very nice I would highly recommend these guys
Came to my house early and got the work done quickly and efficiently.
Tayler was awesome for Prime Pest Control. Very professional and friendly with me and my family. He performed a thorough service in our home and exterior. Update: William came out today and finished up the interior and was extremely knowledgeable and professional! Stand up gent and all around awesome to chat with!
Effective, professional, efficient, job by Austin. Extremely happy with the Prime service!!!!
Andrew was great and handled all our concerns!
John was awesome and professional. Great manners and respectful. I’d recommend him to all customers.
Thank you so much.
My husband bragged to me about how Austin explained everything he was doing and how thorough he was. The very next day, we had dead everything's laying around. I hope to continue seeing dead things instead of alive. My fur baby was also very happy that he did not have to change homes for a while because of super heavy chemicals. Wonderful job!
Austin was very nice professional as well as informative about the products they were using and how they protect my home. I signed up for the year which costs a total of 1018 dollars for total home coverage from just about every thing except termites and small pest like chipmunks etcetera. The perimeter of my home…
Loved the initial setup visit and then our technician Austin B. He was very informative and told me what he did see and what to watch out for. Appreciate that service wasn't pushed on me. If I said not this time, that was it. Greatly appreciated the technician and his attention to our home
Great service!
Excellent worker. Seemed very knowledgeable and professional
Very friendly person and did a good job
Jonathon was very polite, professional and knowledgeable. He explained everything to me and I would recommend Prime.
Jonathon was very professional, communicative, and seemed very knowledgeable. Time will tell of the results but he was great.
He was very polite and professional. He gave me insight of the problem. sure to see great results in the coming months. Great work.
Andrew was professional and polite. He did a great job and informed me of his steps of treatment. I would like to request that Andrew service my home from here on out. Thanks!
He was kind and courteous an done a good job
good job and kind man
The service tech Jonathan that I got he was very friendly plot and only treated the areas we wanted.
Very friendly and professional outgoing and knowledgeable about there products
Great intro and outro
Austin was efficient and knowledgeable about the services. He also communicated with us regarding times and what to expect.
Wonderful customer service.
I wasn’t home when Jonathan done my spray but he was very good about communicating and letting me know before he was there and when he was done that’s the way residential service work should be
Taylor was friendly and informative about the services provided. He was fast yet efficient.
Jonathon was delightful and kept me informed of his arrival's/delay time. Ahead of his arrival, he texted to inform me of the preparation needed on my part regarding my pet and pet toys. Upon arrival he explained the importance of time needed for drying, both interior and exterior. He was very thorough and followed…
Jonathan was great. He was punctual and respectful. He confirmed with me what services I was being provided then got straight to work. Good job.
Excellent work
Very good service. Hyrum was very informative and knowledgeable and very polite. Very well mannered
Very polite and quick with the service.
Prime came out and did their thing! They explained everything to me and the gentleman was super helpful about it all thank you Johnathon M
Very pleased with Tayler and the work he did for us today!
Jonathan was very polite, friendly,and did a great job taking his time to get everything taken care of!!
Awesome
I hate change but when I seen everything they did and was able to watch everything they did i really started understanding what I was paying for and doing myself compare to them doing it so thank you prime thank you Austin
Both William and Jonathan were extremely professional, friendly and catered to my needs. I would recommend them to anyone. Thank you for an awesome job!! Koddone
Tayler with Prime Pest Control was mannerly, courteous, & a good listener. I liked that he wore protective coverings over his shoes in our home so he wouldn’t track in dirt or grass. He knocked when he arrived & said goodbye after application. I was pleased with his presentation of himself & the company. -Homeowner
Jonathon with Prime Pest Control was great! He texted me before coming over and asked questions right away about issues I have been seeing. He was clear with his instructions on what he was about to do along with after care instructions. Jonathon made sure my children weren’t directly exposed to anything while he preformed the service.
Tech (Jonathon) was professional and thorough. He listened well and responded to my needs. Highly recommend Prime Pest Control.
Jonathon was our tech and he was amazing! We missed him when he first came by and we called and he came right on back. He was polite and patient. He was knowledgeable about the service and answered all of the questions that we had. He serviced the inside and outside of our home within a timely manner. I look forward…
"I recently had Taylor from Prime Pest Control come to my home for a pest issue, and I couldn't be happier with the service! Taylor was incredibly professional, knowledgeable, and thorough. He took the time to explain the process and address all my concerns, making sure I understood the steps he was taking. The pest…
Excelente servicio y el personal también muy bueno
Very nice guy, curiosity, and attentive.
Austin Did above and beyond his way to do the job wonderfully. Can't ask for or better service.
Andrew came and did my 5 star professional pest control service today. They’re keeping Our home free if bugs. Well worth having them perform services. Richard arrived early and did a great job at my home. Very professional & courteous.
Andrew was prompt, polite and helpful. He didn’t d exactly what needed to be done and kept me informed at every step.
Richard is very professional and very concerned with the customers issues about lul pest critters. I would recommend him to anyone that needs pest control. Thank you for an excellent job. You went beyond your job to make sure everything was taken care of before you left. God bless
Great guy! Works hard and does a great job!
Respectful and courteous, answered questions about product,
Amazing job, great customer service 10/10
Very comfortable experience
I appreciate Austin’s service, he was quick, efficient & through. Also appreciate that to the time to verbally walk me through the process. Got in and out in no time.
Austin was very friendly very professional did a great job. Gave me a little advice about what to expect in the next couple of weeks. Would love for him to become my permanent tech. Thank you Austin for a great job!
Austin was amazing and very knowledgeable. I believe out issues will be remedied. Thanks Prime Pest Control!
Hyrum was really great professional to the max thank you for doing a great job Hyrum appreciate you much I am very satisfied with the service PRIME PEST CONTROL thank you forgot to mention Grant he was great and he sold the company like a professional would thank you also Grant
Austin from prime pest control just completed the initial treatment at my home, and I couldn't be more impressed. He was professional, polite, and incredibly thorough with the job. He took the time to explain everything clearly and made sure I understood the treatment process and what to expect going forward. Top…
Richard was very professional and actually showed up before the appointment at 11 so time promptness was very good!!! Highly recommend!
Great knowledge of task.
Hyrum was amazing, and extremely friendly and professional. He explained the treatment to me and even worked in the pouring rain. Thank you so much!
Spencer came out for our first pest control service in our new home, and was awesome! They really explain everything they’re doing, and make sure you’re involved in the process!
Update 09162024: Another great Prime pest service from technician Austin. Austin was extremely thorough. He began by asking about any concerns, issues, and requests and then followed through with a detailed job on every point of the service. Initial review: I have had 3-4 service visits from Prime so far. The…
I’ve used Prime’s services for about half a year now and they are great. Quan in particular has been great. He let me know when he was on his way. He listened to my concerns. He was very thorough and explained everything he did.
Quan is an absolute sweetheart, took the time to explain everything to me and make sure i understood what every process was for. I really appreciate the time he took to make sure we found solutions that fit my home and family.
Ken did an awesome job. Very professional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 550 | $58–$131 |
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 402 | $56–$136 |
| Home inspection | 380 | $61–$139 |
| Hornet & wasp extermination | 329 | $79–$246 |
| Ant extermination | 247 | $63–$191 |
| Flea & mite extermination | 211 | $78–$282 |
| Cockroach extermination | 208 | $66–$214 |
