Experts Reviews · Company report
Prime Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Prime Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prime Pest Control is better than 86% of flea exterminators.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prime Pest Control is better than 83% of flea exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prime Pest Control is better than 100% of flea exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prime Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prime Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prime Pest Control is better than 89% of flea exterminators.A
89

Reviews for your job

Customers hired Prime Pest Control for 8 kinds of job.

Prime Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.212
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 63
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 212 Google reviews tagged “Flea & mite extermination” · showing 40

John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The technician did a thorough job and we feel comfortable that pests will not be present in our home.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
francieLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Austin was thorough and considerate.

Paid $40–60OverpricedHome inspectionSpider exterminationFlea & mite extermination
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very good job 👏

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
MiriamLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had Noah come out originally and he was such a sweetheart and explained everything very well. Then Aaron came out and sprayed inside & out on time as scheduled and was very professional & respectful. I was actually shocked how quick & easy everything was!

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Darius3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!

Paid $80–100Reasonable priceRodent extermination+ Punctuality+ Quality+ Professionalism
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Blake was very personable and took time to walk me through all he planned to do during this first visit and what I can expect for future treatments. He is a great asset for your company!

Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
gto96geiler1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Friendly, knowledgeable, and efficient.

Reasonable priceFlea & mite exterminationGeneral pest inspectionBug & insect extermination
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★

We have no garage and trees or shrubs on our property. I have no clue what treatment he is talking about in his summary

Paid $40–60Great priceHome inspectionTermite exterminationSpider extermination
Mychal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very thorough and pleasant. Great initial interaction

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
Jan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

the technician was here less than 15 minutes. he did outside and thought he was finished. i ask him if he wasn’t going to do inside and he ask if i wanted him to, i said yes that’s what i paid for. 2 weeks later and ants are still all around the front porch of my house. i think he just walked around and sprayed very…

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice young man explained the process thoroughly and answered all my questions.

Home inspectionSpider exterminationFlea & mite extermination
Pamela14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He did a great job.👍👍

Paid $60–80Great priceSpider exterminationFlea & mite exterminationMosquito extermination
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jonathan was my technician today. He was very nice and polite. He came out and let me know that he was going to do my treatment and he didn't waste any time. He started sweeping down all of the spiders down. then he sprayed everything. He was very efficient. Great job!

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
ANGELA6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They came when they said they were going too. They did a fabulous job! Very friendly and the price is right!

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jonathon was professional and did a great job! Thank you and see you next month!

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
AmandaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always very nice and friendly. Service is top notch. They use animal friendly and more natural was of treatment. Would recommend to anyone.

Great priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
Katharine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

The service did not eliminate the mosquitos from our yard. After a year, we called/emailed 5 times to cancel our service. However, no one returned our calls and we continued to be charged. When we finally reached someone, we were told that there is a $180 fee to cancel their service. What a joke of a company.

Paid $200+OverpricedHome inspectionHornet & wasp exterminationSpider extermination
stacie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Extremely nice and very knowledgeable. He did a great job!

Paid $60–80Not sureSpider exterminationFlea & mite exterminationMosquito extermination
justin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brandon did an awesome job. He was friendly and personable. Thanks again.

Paid $60–80Great priceHome inspectionSpider exterminationFlea & mite extermination
Troy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Aaron was very helpful and courteous and he did a great job. Really appreciate him and the service team has been great for a very affordable charge 👍 for treatment this thorough

Paid $40–60Great priceFlea & mite exterminationGeneral pest inspectionBug & insect extermination
Kelley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Switched to Prime Pest Control a few months ago and am very happy! They are super responsive and address concerns (for me, today was fleas and ants). Landon was super communicative. Love supporting our local small businesses!

Paid $20–40Great priceFlea & mite exterminationBug & insect extermination
Rena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hyrum removed all spider webs and sprayed everywhere I asked him to. He is very friendly and knowledgeable about what he does. After one day of him spraying I can tell a huge difference in the number of wasps that are now gone.

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

She was polite and professional.

Paid $60–80Reasonable priceHome inspectionFlea & mite exterminationGeneral pest inspection
Erin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Can’t say yet how the pest control will be since my house was just sprayed, but the service was wonderful! Johnathon was super professional, prompt, and speedy! He was really polite, and he was thorough in explaining things which I really appreciated!

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
AshleyyyR3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Aaron was friendly, he let me know when he was on his way, he was early, and he navigated around a house full of kids, and us reorganizing without any issues.

Paid $40–60Great priceRodent exterminationSpider exterminationFlea & mite extermination
Shanetha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jonathon was so professional, quick and polite. Very happy with his work performance

Paid $60–80Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
MLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice and professional technician. Arrived exactly on time. Highly recommended.

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
joy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technician was super friendly and answered all of my questions. He was more thorough than anyone we have used so far. He even removed the wasp nests from our storm shelter!

Paid $60–80Great priceHornet & wasp exterminationFlea & mite exterminationBug & insect extermination
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Very professional and attentive. Thank you

Home inspectionHornet & wasp exterminationRodent extermination
AllisonLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super nice and professional. He did a very thorough job!

Great priceHornet & wasp exterminationFlea & mite exterminationGeneral pest inspection
Tony11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Service was performed exceptionally. Couldn't be more pleased.

Spider exterminationFlea & mite exterminationMosquito extermination
QuashanaLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast and thorough

Paid $80–100Reasonable priceFlea & mite extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

he got his job done and was communicating about the product and what he done was friendly and efficient thanks

Paid $40–60Great priceHome inspectionHornet & wasp exterminationSpider extermination
Tonja7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very polite, friendly, and punctual.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Richard was very nice. Richard listened to my concerns and expectations and met them without diligently. Great service.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
ErinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have endured the normal suspects with pests but we recently found ourselves with a bagworm infestation in one of our trees. A technician was able to service our home and the infested tree within the afternoon! The technician was extremely knowledgeable in how to treat the bagworm infestation and the rest of the…

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Travel.Persona1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A very good experience.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Tammy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Prime is the only pest service you need. We have had Cooks AND LOOKOUT for years. When we needed cooks and lookout they didn't have time for us. We called Prime and had same day service!!! Jonathan is very professional and thorough. Jonathan answered all questions and took time with our needs. Highly appreciated…

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Austin my guy... He handle business Everytime no matter what

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination

Show more flea & mite extermination reviews (172 more) →

Price

$63-39% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination550$58–$131
General pest inspection477$58–$133
Spider extermination402$56–$136
Home inspection380$61–$139
Hornet & wasp extermination329$79–$246
Ant extermination247$63–$191
Flea & mite extermination211$78–$282
Cockroach extermination208$66–$214

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