Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Prime Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Prime Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prime Pest Control is better than 86% of flea exterminators.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prime Pest Control is better than 83% of flea exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prime Pest Control is better than 100% of flea exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prime Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prime Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prime Pest Control is better than 89% of flea exterminators.A
89

Reviews for your job

Customers hired Prime Pest Control for 8 kinds of job.

Prime Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.478
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 478 Google reviews tagged “General pest inspection” · showing 20

John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The technician did a thorough job and we feel comfortable that pests will not be present in our home.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
zachery3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Austin did a great job he was quick, nice and thorough with his job here. I would highly recommend him again.

Paid $20–40Great priceHome inspectionSpider exterminationGeneral pest inspection
TeresaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Veronica was super sweet and professional and knew exactly what needed to be done

Paid $80–100Reasonable priceGeneral pest inspectionMosquito extermination
Cynthia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★

Anthony may be a great guy but this company sales rep (Max) is a fast talker and misleads you in his sales pitch. Maybe just w/the elderly?

OverpricedGeneral pest inspection
Erin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Austin from Prime pest control did an excellent job for our service. He was very friendly and professsional. He took his time and did everything needed and went above and beyond for us. Thank you Austin!

Paid $40–60Reasonable priceGeneral pest inspection
DAVID2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service techs have great Hunter did a great job for inside and outside perimeter

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Denise10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Technician came out quickly and was very friendly and helpful. Great service!

Reasonable priceHornet & wasp exterminationGeneral pest inspection
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great work and very respectful

Paid $60–80Great priceSpider exterminationGeneral pest inspection
Sylvia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josh did an outstanding job at our home! Most of all, he did it with a smile. I am confident that the work he did (pest control) will definitely make a difference. He even pointed out things we had not noticed. Thanks Josh and Prime Pest Control.

Paid $40–60Great priceHome inspectionHornet & wasp exterminationSpider extermination
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blake was very professional and also polite. We have already seen a huge decrease in pest! Loving Prime!!!!

Paid $140–160Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very good job 👏

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
MiriamLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
LaCresia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

I was told by my sales person who came to my home repeatedly to sell Prime services. I finally listened to him for an hour and he told me that I would only be charged for services when I received them and it was scheduled for every other month. I asked about cancellation and went over every billing detail to find…

Paid $60–80Not sureGeneral pest inspection
Lacee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Over and beyond spraying all throughout inside and outside. Extremely knowledgeable and polite in addition!

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Darius3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!

Paid $80–100Reasonable priceRodent extermination+ Punctuality+ Quality+ Professionalism
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Blake was very personable and took time to walk me through all he planned to do during this first visit and what I can expect for future treatments. He is a great asset for your company!

Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
gto96geiler1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Friendly, knowledgeable, and efficient.

Reasonable priceFlea & mite exterminationGeneral pest inspectionBug & insect extermination
Sf2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Hyrum was very courteous, explained exactly what he was doing for my Prime service, asked if I needed more information. I will be happy to have him return next month.

Hornet & wasp exterminationGeneral pest inspectionCockroach extermination
CarrieLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Blake is awsome.He was very professional.Id recommend him for all your pest control needs.Thankyou Prime Pest Control

Paid $40–60Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Erica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This was our second service with Prime pest control. Jonathon was so helpful and friendly. He answered all my questions and was very knowledgeable! Service was also fast with everything he got done.

Paid $60–80Great priceGeneral pest inspectionBug & insect exterminationAnt extermination

Show more general pest inspection reviews (458 more) →

Price

$63-39% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination550$58–$131
General pest inspection477$58–$133
Spider extermination402$56–$136
Home inspection380$61–$139
Hornet & wasp extermination329$79–$246
Ant extermination247$63–$191
Flea & mite extermination211$78–$282
Cockroach extermination208$66–$214

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