How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREPrime Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Prime Pest Control for 8 kinds of job.
Prime Pest Control for general pest inspection
Clear ✕All 478 Google reviews tagged “General pest inspection” · showing 440
The technician did a thorough job and we feel comfortable that pests will not be present in our home.
Austin did a great job he was quick, nice and thorough with his job here. I would highly recommend him again.
Veronica was super sweet and professional and knew exactly what needed to be done
Anthony may be a great guy but this company sales rep (Max) is a fast talker and misleads you in his sales pitch. Maybe just w/the elderly?
Austin from Prime pest control did an excellent job for our service. He was very friendly and professsional. He took his time and did everything needed and went above and beyond for us. Thank you Austin!
Great service techs have great Hunter did a great job for inside and outside perimeter
Technician came out quickly and was very friendly and helpful. Great service!
Great work and very respectful
Josh did an outstanding job at our home! Most of all, he did it with a smile. I am confident that the work he did (pest control) will definitely make a difference. He even pointed out things we had not noticed. Thanks Josh and Prime Pest Control.
Blake was very professional and also polite. We have already seen a huge decrease in pest! Loving Prime!!!!
Very good job 👏
Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…
I was told by my sales person who came to my home repeatedly to sell Prime services. I finally listened to him for an hour and he told me that I would only be charged for services when I received them and it was scheduled for every other month. I asked about cancellation and went over every billing detail to find…
Over and beyond spraying all throughout inside and outside. Extremely knowledgeable and polite in addition!
Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!
Blake was very personable and took time to walk me through all he planned to do during this first visit and what I can expect for future treatments. He is a great asset for your company!
Friendly, knowledgeable, and efficient.
Hyrum was very courteous, explained exactly what he was doing for my Prime service, asked if I needed more information. I will be happy to have him return next month.
Blake is awsome.He was very professional.Id recommend him for all your pest control needs.Thankyou Prime Pest Control
This was our second service with Prime pest control. Jonathon was so helpful and friendly. He answered all my questions and was very knowledgeable! Service was also fast with everything he got done.
He was so kind and intent on resolving any issues we may see. He was knowledgeable, arrived when he said, and friendly/ polite. I have had nothing but good experiences with Prime and the two technicians I have had at my home.
We have no garage and trees or shrubs on our property. I have no clue what treatment he is talking about in his summary
Very thorough and pleasant. Great initial interaction
I was with a pest control company for 30 years- I am glad I switched to PRIME. The service was better than expected!
the technician was here less than 15 minutes. he did outside and thought he was finished. i ask him if he wasn’t going to do inside and he ask if i wanted him to, i said yes that’s what i paid for. 2 weeks later and ants are still all around the front porch of my house. i think he just walked around and sprayed very…
Very nice young man explained the process thoroughly and answered all my questions.
Hyrum was awesome.. very attentive.. and extremely nice..
The technician the Service my home done a Great job!!!
Jonathan is very knowledgeable! Outstanding!
Austin was great, he is very nice guy asked questions and really wanted to make sure we were taken care of. If I could have him as my pest guy every month, that would be great. He made it less stressful, with me having animals. Great experience
Jonathan was my technician today. He was very nice and polite. He came out and let me know that he was going to do my treatment and he didn't waste any time. He started sweeping down all of the spiders down. then he sprayed everything. He was very efficient. Great job!
Jonathon was professional and did a great job! Thank you and see you next month!
Great job prime! Recommend them for your pest control service!
Always very nice and friendly. Service is top notch. They use animal friendly and more natural was of treatment. Would recommend to anyone.
The service did not eliminate the mosquitos from our yard. After a year, we called/emailed 5 times to cancel our service. However, no one returned our calls and we continued to be charged. When we finally reached someone, we were told that there is a $180 fee to cancel their service. What a joke of a company.
Friendly and Knowledgeable service provided.
Brandon did an awesome job. He was friendly and personable. Thanks again.
Very professional! Did a really good job! Thank you!
Aaron was very helpful and courteous and he did a great job. Really appreciate him and the service team has been great for a very affordable charge 👍 for treatment this thorough
He did a great job and was so kind. Answered some questions I had and was very thorough. Great company....
We just had our initial inspection done and I must say that Blake was very professional and detail oriented. He did a great job and we look forward to using Prime Pest Control for our property.
Blake was amazing! He was kind, generous, and caring. He went above and beyond for us to make sure he exterminated every pest that we have a problem with. He has a wonderful work ethic. That's hard to find. Thank you Blake. You are AWSOME!!
Hyrum removed all spider webs and sprayed everywhere I asked him to. He is very friendly and knowledgeable about what he does. After one day of him spraying I can tell a huge difference in the number of wasps that are now gone.
Blake was really courteous, knowledgeable, and got the work done quickly. We went over what he observed and what needs to be done to avoid any other types of infestations. Service was timely and they were only too accommodating as far as working around my crazy schedule, GREAT SERVICE!!
She was polite and professional.
Very polite and thorough
Jeremiah is always punctual and does an excellent job every time!!
Jonathon was so professional, quick and polite. Very happy with his work performance
Hyrum was friendly, professional, courteous, and respectful.
Josh T was amazing in every aspect of his job. Knowledgeable and answered questions quickly and thoroughly, he made the experience easy. Great place to do business with!
Very polite young man
They were really quick about getting sprayed and laying down repellents. Also super friendly with good prices!
Blake did great work servicing my house today, he’s very kind and can tell he cares about his work.
Very nice and professional technician. Arrived exactly on time. Highly recommended.
Richard did a great job. He was nice, listened to our concerns/wants and did everything efficiently and quickly. 👍
Great service. Very professional and attentive. Thank you
Super nice and professional. He did a very thorough job!
Veronica was cheerful, thorough and took time to answer our questions and work through a concern about some pesky bees. Lovely!
Veronica was awesome. Did a fantastic job.
Varonica called us ahead of time, 1/2 hour away to let us know she was coming! She was very pleasant & professional.
Great overall experience and would recommend to everyone
Very professional and knowledgeable. Grate customer service
Andrew was very thorough and listened to our concerns and eased our minds. Great communication involving times as well!
Richard did a fantastic job. Very punctual polite and professional.
Great service and great people to work with and handle your pest problems. Very respectful and courteous. Tech was amazing as well. This my first time using the, but so, far so good though. Will recommend to others!!
he got his job done and was communicating about the product and what he done was friendly and efficient thanks
Thank you andrew!
He came to my house. Did spraying and cleaning. Then put the traps out. It's a high of 92 outside here. Even though it's hot, he did a excellent job here. I give 5 stars rating June 13 2026
We have endured the normal suspects with pests but we recently found ourselves with a bagworm infestation in one of our trees. A technician was able to service our home and the infested tree within the afternoon! The technician was extremely knowledgeable in how to treat the bagworm infestation and the rest of the…
We always have excellent service and always know exactly what’s being done and when.
A very good experience.
Prime is the only pest service you need. We have had Cooks AND LOOKOUT for years. When we needed cooks and lookout they didn't have time for us. We called Prime and had same day service!!! Jonathan is very professional and thorough. Jonathan answered all questions and took time with our needs. Highly appreciated…
Very thorough and thoughtful!
Jonathan did amazing, was on time and very knowledgeable on the products and with what we needed done. Even pointed out a concern he saw in our crawl space
Brandon was very thorough and did an exceptional job!
Andrew was punctual, competent, and efficient. Very, very pleased with his service.
Edwin so was nice and respectful. He took the time to make sure all my concerns were addressed and spent a great deal of time on the outside of my house and exterior of the home (which is where my concerns were based). Such a great group of folks at Prime; they will be my pest control go-to!!!!
Andrew with Prime Pest Control always does an excellent job with communication, asking if there are specific areas he should focus on. That kind of service is greatly appreciated!!
Took the time to discuss the business but almost made personal connections to better gage focus areas
TL Jonathon M did a great Job.
We have been using pest control from big company and we would like to give Prime a local pest company around the block a chance. Our decision proved to be right because the service was thorough, technician was polite, on time and efficient. To top that off. The price is right and not requiring any contract. I highly recommend their service.
Prime Pest control knocked on my door just as my husband and I were about to seek out pest services. My initial meeting was great to set up services and at a reasonable price. Brandon did an excellent job of spraying my home, letting me know the products would be safe for my kids and when he would return. Awesome job.
Andrew was great
Aaron was fantastic and efficient. He explained everything he was doing in detail and took care of everything we needed quickly and with great care.
Very nice and sweet and did a super job
Jonathon did a thorough job and explained the details of what he was doing. Great service
Jonathan was very friendly and explained everything he was going to do. He did not rush doing the treatment inside or out but had it done in a very timely manner.
Polite, professional, informative with excellent service.
I really appreciate the owner Thomas knocking on my door and really showing his passion for his business. I was already considering another service a little cheaper than his offer, but his presence for his business, the service provided, and for his technicians won my decision. Thomas was very nice and has a good…
Very pleasant young man, extremely thorough and professional!
Prompt, very nice +professional, answered all my questions. Now let's see the bugs go Away!
Brandon did an outstanding job being thorough with apply the pest control. The house had not been taken care of for almost 3 years, and when he left, I already saw a couple of pests moving away from the house.
He did an amazing job!
Hyrum did an excellent job spraying my house and property. He was very informative, nice, and respectful.
Hyrum did an excellent job. He is very thorough and polite. Thanks for the service.
Brandon was very though in his explanation and to meet my expectations. I am already seeing the results around the perimeter of the house.
Andrew made fantastic job,, 👏
Edwin did a great job servicing my home. He explained in detail what he was doing/treating and was pleasant to deal with!
The tech, Richard, was terrific! Arrived on time, very professional, incredibly helpful and thorough. Sprayed every floorboard, Crack, crevice and corner inside and out, and treated my yard halfway back to the street. Also answered every question I had about measures to minimize any bug population growth or spread.…
Andrew did a great job.
Nice, thoroughly done. Answered all questions.
Outstanding young man...who is out here grinding everyday.
Exactly work
On time, easy to communicate with & great service.
Had my first treatment with Prime Pest Control. Hyrum was very kind and took the time to explain the treatment process and what to expect. I can feel how genuine these folks are and I look forward to having them as my pest control service!
Friendly, thorough, and efficient.
Jonathon with Prime Pest Control was very professional and did a great job!
Very friendly and professional
Andrew was very professional, prompt and addressed our concerns.
Brandon done a great job on treating the outside of my house and lawn. His attention to detail is astonishing. Keep up the great work
Jonathon was great and expeditiously completed the job with great knowledge of what was going on around the property
OK, so this is unusual for me, usually when somebody comes knocking on my door I tell them to get the hell out of here and I move on however, Max showed up at my door at just the right time and I heard him out and I’m glad I did, he didn’t try the hard sell on me, which will lose me every time and he made me a hell…
10/10 highly recommend. Hyrum Came on time, notified me he was coming and took his time completing the service.
Very knowledgeable and friendly
Brandon did an awesome job treating my property.
Very professional and efficient came at a time that was convenient to us and did a great job would highly recommend and he was very helpful with everything we needed!
Great person great at his job and answered all questions. He done a great job, very thorough
Jonathan was very professional,efficient,polite and courteous.
Andrew is extremely courteous and respectful and the kindest person I’ve ever met! He lets me know exactly what he did and follows up with a text too. He’s exceptional and Prime is lucky to have him!
Jonathan was on time & personable throughout his original inspection & I look forward to working with him in the future.
Very nice person - kind and considerate
Hyrum was our technician and he did a great job! He was very thorough, polite, mindful of our animals, and let me know exactly what he would be doing inside and out. He knocked down all of the cobwebs outside which was icing on the cake. I would definitely recommend Prime Pest Control!
Hyrum was a great tech. He came out did his part thoroughly answered a couple of questions I had was friendly shook my hand and went on his way. 10/10.
Andrew was absolutely amazing. First he sent a text introducing himself and informing me of his estimated arrival time. When he arrived he introduced himself and informed me of everything that my appointment would include and made sure that I understand every aspect of the visit. He also did a little extra outside…
Hyrum was awesome at the initial appointment I had. I was skeptical whether to do the contract (having issues with pest control in the past) but he sold me on it for good!!! He took the time to listen to my questions and find out the answers for me if he didn’t know. He asked about any concerns and told me the…
Very concerned with any issues we were having. Very knowledgeable. Very courteous and polite. I recommend Hyrum and Prime to everyone. Great price for all the work they did.
First time but so far good job
Daniel was thorough and professional. Checked with us for any new problem areas. Very satisfied
Andrew and Prime Pest have lived up to the positive billing so far. Appreciate their strong communication skills.
Andrew and Prime Pest offered a very thorough professional service at a competitive price!
Andrew did a great job on our service, as always.
Hyrum did a great job. He was extremely knowledgeable of what he was doing.
Andrew did a phenomenal job! Five stars for sure.
Richard was nice and sweet. He has a great personality and he was very thoughtful and did a great job.
He was extremely friendly and professional
Andrew has great communication and attention to detail. Quan is kind, attentive, and professional. He is my absolute favorite and love his work. William is also a great and professional worker. I hope to never have to find another pest company because Prime is amazing!
Great service and very polite. Austin Notified me on his arrival and departure. Gave detailed description of everything he did. Really appreciate it. Austin and Prime Pest are great to work with.
Justin was very friendly and professional. Great service!
He was friendly and stated what he was going to do. I explained the situation I had.Very polite
Richard was friendly, did a great job and was very thorough!
Grant came by to let us know about and getting your house taken care of and Hyram he came and sprayed inside the house and outside for the bugs and the spiders the ants and the rats they were very good and they had excellent all the procedures what they were going to be doing inside the house and outside the house…
Justin communicated with us all the way from coming to doing the work and asking if we were satisfied. Justin does great work and very efficient.
Very professional!!
Thorough job and very professional
Andrew did a fabulous job with my pest control. Very nice young man and a hard worker. Prime is lucky to have someone like Richard who cares about his job. Very respectful.
Prime pest always do a detailed and fast job
Jonathan was very nice and friendly. Explained what services he would be preforming and answered all questions. Really pleased with his work. Thank you, Jonathan 4/2/2026 Today Andrew serviced our home. Did a great job! Serviced our home properly and addressed my bee issue. Thank you Andrew for your help! 5 stars!⭐️ ⭐️⭐️⭐️⭐️
Great communication and great job!
Austin was friendly and very thorough with his work on my property. I appreciate his professionalism.
Very sweet guy, answered all my questions and very polite. Great guy, would refer him to all my friends 🧡
What an incredible young man. Very professional and very polite. Super professional and great at his job! Plus another positive is he & I both appreciate our AL Roll Tide!
Polite and patient, trustworthy.
Mt visit was extremely professional and my problems were addressed and taken care of on the spot. The technician arrived on time and spoke with me upon arrival. Again on time, very professional and attentive to the areas of concern.
Johan performed my pest control this week. He was very personable and did a great job on my home inside and outside.
Richard did a good job! Customer service was very helpful with an issue I’ve had with a past technician.
Technician Andrew
Very courteous and prompt and took special care around our living space and our garden.
Josh did a great job servicing our home. Excellent.
Johan was knowledgeable and very professional. He answered my questions and truly listened to my concerns. Prime pest control is very reasonably priced and will come out between services to take care of any problems that arise. Great company and great employee!
He was very professional and on time. He informed me by text the time he would be at my house.
Johan was on time and very professional. Works in a thorough efficient manner.
Had a fantastic experience with Justin P. He was very knowledgeable and polite, and he gave us all the tools we needed to resolve our pest issue.
Andrew did a great job applying our pest control treatment. Great communication, thorough and quick service!
Hyrum did am amazing job. Came in explained everything about bugs and weather and placed additional bug traps, very detailed in his procedures. Very please!
Andrew is one of the technicians that has serviced my home a few times now, and he’s been wonderful! Very thorough, makes sure to ask what problems I may be having to address those specifically as well, and super nice. My home has been in much better shape, and I’m experiencing less issues with the usual seasonal…
Hyrum is the guy who usually sprays for us and he's been awesome. He knocks down cobwebs and sprays for all kinds of stuff outside and we used to have a lot of cockroaches in the carport, I haven't seen one in at least a month. He's very considerate to not block our car in the driveway and "giving us space" in his…
Wonderful job! Went beyond expectations. Very professional. Let me know he was in route and when he arrived. Excellent as always!
Excellent communication before and after. Explained the service that was provided.
Excellent experience! Prime handled every aspect of this service in a timely manner and with total respect for my property. Highly recommend!
He was great and did an awesome job. Andrew did a great job again
Very professional & respectful!
Sales guy came to my door, talked to me about options. Told me they could do it at this xxx rate for 6 months and I can cancel anytime during the period. So five months went by and I needed to cancel as I was moving to another state. They said that I still owed them $60 for the previous inspection and that would be…
Tayler was very professional and performed all requested services…
Large hornet nest in eave successfully removed with no issue...thank you
Exceptional customer service! From the moment I called to the service visit, the team was friendly, professional, and very knowledgeable. They took the time to explain everything, answered all my questions, and made sure I felt comfortable with the treatment plan. The service was efficient, thorough, and…
Andrew did my service and did an excellent job! I am very happy with Prime Pest. They are very responsive and thorough.
I was not very happy with the communication trying to get someone out here. When we finally got someone on the phone, they sent someone out two hours later thankfully. Richard was very thorough and explained everything. He also was able to get us in contact with another inspector the same day for another issue.
Austin did an excellent job.
Awesome work, never have any issues with pest since they started. And if I did, one call and they are there.
Andrew was friendly and professional. Wasted no time getting the job done.
Andrew was amazing
Very professional and kind.
Great job, thank you! Another good service. Andrew provided service today. Very polite and he cleaned the spider webs. A++
Johan always does a great job! Friendly and gets the job done!
Quick service. And great communication.
Artavious was very friendly and professional!
Andrew just serviced our home and did a fantastic job! Very friendly and efficient! My kids loved watching him perform his tasks!
Very polite and professional young man!
Communication before and after service was excellent and the holiday greeting/wish was unexpected and nice.
Austin was amazing when he came out to service my home! He did exactly what was needed and exceeded my expectations for customer service! He was very nice and got the job done in a timely manner! THANKS AUSTIN!!!
Poor communication
Fast and did everything he said he would. Asked if needed inside treatment
Excelente servicio de calidad
Professional service looked after our needs
Andrew was very polite and texted me to let me know he coming the night before and the morning of so I could be ready with my doggies. He took his time and was thorough.
Very polite and understanding of what I needed done.
Great job Richard. Fantastic job you did on my home,
Austin was very easy to work with and a nice guy.
Listened to concerns, answered all questions, treated all areas of concern around the house in a timely fashion.
Very professional and thorough. We just switched pest control companies . We are paying less and getting much better service . Technician (Hyrum) did more service then our previous company did . He explained what he was doing and why . Followed up with a Tex message when he left letting us know to reach out if we…
Hyrum did great job explaining and performing necessary functions. Thanks
Andrew performed an inspection and sprayed our house today as an initial treatment for spiders and ants. He was very informative about the process and products, super friendly, and fast. We recently moved to Huntsville and this is our first interaction with Prime- absolutely recommend them for pest control!
Austin was friendly and efficient!!
Johnathon did a good Job. Came early, worked fast, was respectful.
Andrew was friendly, and asks if there are any specific concerns he needs to look for in the yard or around the house.
Reached out prior to showing up. Very cordial and professional. Listened well and addressed our concerns! It was a pleasant encounter.
Andrew did an outstanding service on our Nov 2025 service call. Even took time to make friends with our pups so they wouldn’t freak out!
Very friendly and thorough.
Absolutely great job of treating the property. Very, very thorough. Four or more full trips around the entire house performing various functions. Treated all of exterior, inside the garage and basement, and also all of the yard (front, back, and sides). Explained purpose of the each service. Very friendly!
Austin and Alan were great ! Austin explained what he was going to do around the property, told me facts about the pests we’re dealing with and was pretty fast about it ! Hopefully we see some improvement inside our home thanks to Prime !
Hyrum was very thorough and gave great explanations for what he was doing, and things we can do to help mitigate pests in our home. Great job!
Again second time, so far 100% satisfied with this company. Can't compare to cooks or others, they take there job serious. Thank you guys.
Jonathan let me know he was on the way & when he arrived. He spent about 30 minutes doing exterior pest control. He left me a detailed message describing what he did. Very professional. No issues.
Josh from Prime Pest Control did a wonderful job getting us taken care of. We recently discovered a mouse problem in our garage and Josh was very thorough in trying to identify entry points and get traps placed down. We feel much better about our issue after Josh's visit and highly recommend Prime if you're looming for a reliable pest solution!
Andrew is personable and is very thorough.
Austin, Andrew, Richard, and Jonathon did fantastic jobs and were very friendly and personable! They were able to answer my questions and go above and beyond to customize my treatment. Exceptional service!
Just wanted to thank Prime Pest Control for an outstanding job. The tech that was assigned to my home went thru every step so that I got a clear understanding from a true perspective. Giving me and my family the confidence needed that our home defense system was activated thanks to Prime. I strongly recommend Prime…
Taylor was extremely thorough and very professional. Hands down the best service tech we have had since signing up for Prime. We will be requesting him for future service visits.
Excellent service. Cleaned out the cobwebs and all
Malik was great and fast he was very friendly and outspoken 💕
Very impressed with this company. Thorough and quick. I was especially thankful for their care for my pets.
Jonathon at Prime Pest Control did an amazing job treating my house for pests. He let me know when he was on the way. After he had completed the job he gave me a detailed description of the treatment areas. I definitely recommend Jonathon at Prime Pest Control and commend his attention to detail. EXCELLENT Service.
Great work!
Hunter the technician was super nice and very helpful.
Tayler was great. Nice dude, and I think he got stung by a hornet, so I salute his sacrifice. 🫡
Very professional and proficient
Knowledgeable, friendly, efficient!
Richard provided great service. Very professional, very thorough and answered any and all questions I had.
Great job from Andrew.
UPDATE: Just changed my 5 star to 1 star due to the ongoinging service. Started off great and went downhill. Bottom line, did not hold up their end of the contract and still charged a cancellation fee. More bugs in the house this year than I have ever had, mosquito service did not appear to reduce amount, exterior…
I love the communication and details they give prior and after service!
Excellent service! Richard called when he was on his way and kept me updated on my service throught.
Tayler did a great job. Answered all my questions. Very professional and friendly.
Great service . Andrew the tech was very nice and courteous.
Great service, people are always friendly and helpful. Johan is the best!
I had wolf spiders and black widows in my house. After hiring Prime Pest Control to come by and spray, I haven’t had any issues. Tayler is a very nice gentleman. I feel comfortable having him at my house even if I am not home.
Jonathan was kind and did a thorough job!
Andrew showed up when he said was. Gave me plenty of advance notice of his arrival. Just did a great job. I am very pleased with his support. Great Job.
Great job by Jonathon
He was gentle and explain me everything that he was doing and the reason of it.
Thanks Andrew!! Bug free.
Jonathan was very professional and efficient
We had our initial service today. Jonathon texted to let us know he was on his way, how we needed to prepare and what to expect. We discussed the plan, he went to work and he did a great job. Thanks!
Andrew came in and was very professional and efficient. Made things very easy on me and was punctual about it. Great service!
I feel Austin did a good job, thorough job. Also he notified me before coming and gave a rundown of everything he did afterwards. I am very pleased
Excellent person, he helped us with what we needed and gave us very good information and excellent service. 10 out of 10 for Jonathan.
Josh was very professional and detail oriented. Good job
Excellent service, professional and personable
Very cool and very thorough
Austin is most polite very thorough and a true pleasure. If the rest of your servicemen or is great as Austin was, then I believe you have one heck of a crew working for you and the service was very professional and very effective! I am a customer for life
Andrew does a great job with our service!
Andrew was great and handled all our concerns!
Super nice people and they do a great job of making sure they get every detail right.
Austin was very nice professional as well as informative about the products they were using and how they protect my home. I signed up for the year which costs a total of 1018 dollars for total home coverage from just about every thing except termites and small pest like chipmunks etcetera. The perimeter of my home…
We had our initial pest control service done on our home by Mr. Jonathon from Prime, which is a new pest control company. I wasn't physically there at the house at that time, but my husband was, and he was satisfied with the service. I was pleased with all the detailed information that he provided to us about what…
Josh Did Amazing !
I happened to come home and he offered to do the inside of the garage since I put it up when I got home.
Service person gives “heads up” call/text before arriving and when leaving. Very polite and professional.
Excellent worker. Seemed very knowledgeable and professional
Richard was great! Super helpful and informed me on my mouse issue.
Malek did a thorough job and was extremely personable. Very nice young man and very respectful. We hope to see him again!
Jonathan was very attentive and professional to the concerns and needs of my property. Prime pest control is a great company would highly recommend them! Thanks again Prime!
Andrew was great
I would like to thank Prime for sending Andrew out today, he did an excellent job and I would recommend him to anyone who needs the services of a professional technician.
Done a good job!!
Very friendly and knowledgeable sales associates from initial sales to initial home service.
Jonathon did a great job. He was very friendly and thorough
Andrew was great! Friendly & very efficient!
Andrew was professional and polite. He did a great job and informed me of his steps of treatment. I would like to request that Andrew service my home from here on out. Thanks!
He was kind and courteous an done a good job
Hyrum was kind and professional. He sprayed and cleaned up the spider webs around the property. He was a very respectful employee!
Technician was every through around the house. He took his time and asked questions about our needs. He explained what he was doing around the house and reassured me my pets were not going to be harm with the chemicals.
The service tech Jonathan that I got he was very friendly plot and only treated the areas we wanted.
Good guys, Jonathan came out and spent a lot of time on my yard, the surroundings of my house, and the inside of my house. Very polite and easy to talk to.
Very friendly and professional outgoing and knowledgeable about there products
My gate was left open and my dogs nearly escaped. Fortunately I checked before letting them run free. Not cool.
Great intro and outro
Tyler did an amazing job. Very friendly and respectful!
Jonathon was very friendly and did an exceptional job. His communication and helpfulness deserves a raise he is good at his job.
Austin was efficient and knowledgeable about the services. He also communicated with us regarding times and what to expect.
I highly recommend Prime Pest Control. Hyrum came out to provide the treatment for our home. He was very knowledgeable and thorough with explaining the treatment. He answered any questions I had. Super nice and very respectful. Thank you Prime Pest Control and thank you Hyrum.
Andrew T. came to the house and treated it along with our neighbor across the street. He was professional and courteous. However, he left the gate to our fence open and our dog got loose after bringing her inside due to the service. She didn’t go far and came back but hope that doesn’t happen again.
Wonderful customer service.
I wasn’t home when Jonathan done my spray but he was very good about communicating and letting me know before he was there and when he was done that’s the way residential service work should be
Taylor was friendly and informative about the services provided. He was fast yet efficient.
Jonathon was delightful and kept me informed of his arrival's/delay time. Ahead of his arrival, he texted to inform me of the preparation needed on my part regarding my pet and pet toys. Upon arrival he explained the importance of time needed for drying, both interior and exterior. He was very thorough and followed…
Andrew was excellent. He was very helpful and went over everything he was doing. I asked gif extra attention on spiders and webs and he followed up.
Excellent work
Very good service. Hyrum was very informative and knowledgeable and very polite. Very well mannered
Very polite and quick with the service.
Hyrum was very professional and polite. He answered every question I had and performed every task that I was told I would get.
Hyrum was very professional and listened to all my concerns! I was very pleased with there work!
A great pest extermination company! Great price, professional, and always going above and beyond what is expected.
Prime came out and did their thing! They explained everything to me and the gentleman was super helpful about it all thank you Johnathon M
I am enjoying being a Prime Pest customer! I am not seeing flair ups like I use to with other companies. Today Andrew took extra care throughout my home and he gets an additional 5 stars from me!
Austin B did a great job, he was very polite and professional. He explained the process fully before he got started. He took his time and was very thorough throughout the entire yard, and around the whole house. He walked around multiple times with different things, getting spider webs down and spraying/using…
Very pleased with Tayler and the work he did for us today!
Jonathan was very polite, friendly,and did a great job taking his time to get everything taken care of!!
Very kind and considerate all around great customer service!
Tayler did a great job
Taylor was great very thorough and very polite great service before he left bugs were crawling out dying
Awesome
I hate change but when I seen everything they did and was able to watch everything they did i really started understanding what I was paying for and doing myself compare to them doing it so thank you prime thank you Austin
Great customer service Jonathan was great and very helpful with letting us know what treatment he was doing. He helped us clear all our spider webs we had and was very respectful.
Both William and Jonathan were extremely professional, friendly and catered to my needs. I would recommend them to anyone. Thank you for an awesome job!! Koddone
Tayler with Prime Pest Control was mannerly, courteous, & a good listener. I liked that he wore protective coverings over his shoes in our home so he wouldn’t track in dirt or grass. He knocked when he arrived & said goodbye after application. I was pleased with his presentation of himself & the company. -Homeowner
Jonathon with Prime Pest Control was great! He texted me before coming over and asked questions right away about issues I have been seeing. He was clear with his instructions on what he was about to do along with after care instructions. Jonathon made sure my children weren’t directly exposed to anything while he preformed the service.
Jonathon was very quick to get out areas of concern taken care of and treated. He answered any questions I had and made sure to take the time to do the job right!
Andrew was very professional and respectful. He did a great job all around.
Tayler was great. We are new customers. Tayler did an excellent job. I’m very pleased
Taylor was so very personable and terrific communication.
Super thorough and detailed oriented! Was professional and polite.
Tayler was professional, friendly and very thorough.
Jaquan arrived and did an outstanding job, arrived on time and answered all questions and asked questions, amazing job
Jonathon was our tech and he was amazing! We missed him when he first came by and we called and he came right on back. He was polite and patient. He was knowledgeable about the service and answered all of the questions that we had. He serviced the inside and outside of our home within a timely manner. I look forward…
Prime is professional, knowledgeable. And dependable. Andrew did an excellent job. They give me an opportunity to address any problem pests and they take care of it. Glad I got this service!
Thank you Malik!!
Andrew done a great job
Jonathon let me know he was in route and was very professional and polite. He was very attentive to detail and worked in a timely manner. He let me know what products were used, what they were used for and what to expect. Great service and great company, so far so good!
Took care if all our needs And concerns. AAAA++++ Service!!!
Andrew came and did my 5 star professional pest control service today. They’re keeping Our home free if bugs. Well worth having them perform services. Richard arrived early and did a great job at my home. Very professional & courteous.
Great service! We have not had bug problems since starting with Prime.
Malik did an awesome job servicing my home. Hopefully, he’ll be my technician next month.
Taylor was very professional about his job He was fast explained well and answered any questions I had.
Hyrum was very professional and pleasant. He worked hard and went above and beyond my expectations especially getting all the webs down in the garage.
My wife and I just relocated from Seattle, Washington to Madison, Alabama and this is hands down the best pest control experience we’ve ever had. Hyrum Nichols from Prime Pest Control delivered absolutely outstanding customer service from start to finish. He was incredibly professional and, most importantly, took…
Hyrum was very detailed and did a great job!
Richard was nice guy, explained what he was going to do, and was very knowledgeable.
Marcus was great. Did an amazing job and explained the process well enough I understood the timelines on how the pest control products worked
Super nice and personable. Very knowledgeable as well
Today I was serviced by Hyrum and he was wonderful and I am so pleased with him and the service he did for my family. He was extremely thorough and very kind and was so good about explaining each and every thing to really help me understand more about my service. So far I have been loving this company and everyone…
Great Company Very hard working gentlemen. They are Very knowledgeable and respectful. They went above and beyond to Explain the full process. Also when they treated everything. He did the best job treating that I have ever seen. I highly recommend changing over to this company!!!
Great job walked me through the whole process.
Salesman Allen and technician Hyrum were very nice. I decided to sign up with Prime because they treat the entire yard and fence. Hyrum provided service in a timely and efficient manner.
Amazing job, great customer service 10/10
Great communication from Austin! And very thorough!
Austin came right and time. Talk to me about the services he was going to perform and did them in the time he said he would do it in. I feel confident that I'm getting a good service for my money. Thank you!
Richard was Awesome !!
So far so good.
He did a wonderful job. He was very detailed and explained exactly what he was doing. I highly recommend .
Great guys !
We had a fantastic experience with Prime Pest Control today. Hyrum was the technician who came out to service our house, and he was excellent! He was professional and took the time to explain everything he was doing. He was very thorough with the treatment and made sure all of our questions were answered. You can…
Andrew came out a did a great job taking care of some wasp nests for us and keeping the yard bug-free!
Pime pest control is very thorough. I was very impressed with Hyrum in the way he moved furniture around and did such a great job inside and outside.
I thought Andrew did a great job at my place and efficiently got the work done and added traps in my garage to catch bugs that come from my grass to indoors
I appreciate Austin’s service, he was quick, efficient & through. Also appreciate that to the time to verbally walk me through the process. Got in and out in no time.
Austin was very friendly very professional did a great job. Gave me a little advice about what to expect in the next couple of weeks. Would love for him to become my permanent tech. Thank you Austin for a great job!
Excellent service. He did a great job!
Very professional!!
Great service! Austin was very respectful and courteous.
Austin was very thorough. He explained everything and answered all my questions. Great job!
Austin performed my initial treatment and it was stellar! Addressed some ants that were starting to set up shop in my garage and needed no input or supervision, knew his job and did it well!
Hyrum was really great professional to the max thank you for doing a great job Hyrum appreciate you much I am very satisfied with the service PRIME PEST CONTROL thank you forgot to mention Grant he was great and he sold the company like a professional would thank you also Grant
Communication has been great so far, came out and were quick and efficient. I only gave four stars because this was the first application, will return and update my review in a few weeks.
He was great! Andrew was on time good communication and thorough
Fantastic customer service with a knowledgeable and professional staff. Total win!
Austin from prime pest control just completed the initial treatment at my home, and I couldn't be more impressed. He was professional, polite, and incredibly thorough with the job. He took the time to explain everything clearly and made sure I understood the treatment process and what to expect going forward. Top…
Came early! Great service and great personality! Listen to what I needed and made it happen! Can’t wait to see a reduction in spiders!
Austin B showed up for our second bi-monthly treatment. He communicated very well and was on time! I had assumed I had a wasps nest but he was able to identify it as a bird nest and saved me from killing some baby birds! I am grateful for that. All in all, he was timely and knowledgable.
Andrew provided service today and was very pleasant and did an excellent job!
Great experience! Richard great and very helpful.
Just had Andrew over at the house! This guy is top-notch material. Saying this is a career for him would almost be disrespectful.. this guy treats each job like it's his only ticket to get through the pearly gates! You'll never find a harder worker!
Great knowledge of task.
Austin was quick and to the point he also gave me a firm handshake. Excellent service and didn’t even let my yapping dog bother him.
Richard did a fabulous job. He was very thorough and very detailed. He was very pleasant and personable.
Austin was very nice & professional & explained in detail & clearly explained what services will be provided today.
Spencer came out for our first pest control service in our new home, and was awesome! They really explain everything they’re doing, and make sure you’re involved in the process!
Austin was very kind and informative on what he did and explained the process very well. He also helped quickly with a last minute request.
Richard was very professional, polite.
Quan just serviced our home, was very professional, and did an excellent job. We got a text from him prior to his arrival. We applaud him for continuing his education.
I had the pleasure of working with Quan from Prime Pest control. He was very professional and knowledgeable about the Prime service. He took his time to show me, some trouble areas around the house inside and out. He was able service my whole house inside and out, in a timely matter unlike other services who took…
I’ve been a customer for over 3 yrs and have been extremely impressed with their service. Thanks, for the outstanding job you did today on our home..
Quan, Provided our service today and he was very professional and informative. Technicians like Quan that provide outstanding service is why I choose Prime Pest Solutions
I’ve used Prime’s services for about half a year now and they are great. Quan in particular has been great. He let me know when he was on his way. He listened to my concerns. He was very thorough and explained everything he did.
Quan is an absolute sweetheart, took the time to explain everything to me and make sure i understood what every process was for. I really appreciate the time he took to make sure we found solutions that fit my home and family.
Ken did an awesome job. Very professional.
Ken was extremely thorough in cleaning up the seasonal spider outbreak and did a thorough chemical application to ensure they won’t be back any time soon. He closed my gate upon exiting which I appreciate for my dogs. Very detail oriented.
Ken went above and beyond with our pest control service. I forgot to leave my gate open and he was polite and said no worries he could come back- I mistimed when I’d be off and he waited 15 min for me to get home and open the gate. He was thorough and kind and this is the type of service that keeps clients loyal! Thank you Ken!
I've never had an issue with prime, however the last time a tech came out he missed getting the wolf spider webs off my upstairs windows. I contacted the company and they sent Quan out the same day. He was terrific, thorough, and very polite.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 550 | $58–$131 |
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 402 | $56–$136 |
| Home inspection | 380 | $61–$139 |
| Hornet & wasp extermination | 329 | $79–$246 |
| Ant extermination | 247 | $63–$191 |
| Flea & mite extermination | 211 | $78–$282 |
| Cockroach extermination | 208 | $66–$214 |
