How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREPrime Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Prime Pest Control for 8 kinds of job.
Prime Pest Control for general pest inspection
Clear ✕All 478 Google reviews tagged “General pest inspection” · showing 80
The technician did a thorough job and we feel comfortable that pests will not be present in our home.
Austin did a great job he was quick, nice and thorough with his job here. I would highly recommend him again.
Veronica was super sweet and professional and knew exactly what needed to be done
Anthony may be a great guy but this company sales rep (Max) is a fast talker and misleads you in his sales pitch. Maybe just w/the elderly?
Austin from Prime pest control did an excellent job for our service. He was very friendly and professsional. He took his time and did everything needed and went above and beyond for us. Thank you Austin!
Great service techs have great Hunter did a great job for inside and outside perimeter
Technician came out quickly and was very friendly and helpful. Great service!
Great work and very respectful
Josh did an outstanding job at our home! Most of all, he did it with a smile. I am confident that the work he did (pest control) will definitely make a difference. He even pointed out things we had not noticed. Thanks Josh and Prime Pest Control.
Blake was very professional and also polite. We have already seen a huge decrease in pest! Loving Prime!!!!
Very good job 👏
Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…
I was told by my sales person who came to my home repeatedly to sell Prime services. I finally listened to him for an hour and he told me that I would only be charged for services when I received them and it was scheduled for every other month. I asked about cancellation and went over every billing detail to find…
Over and beyond spraying all throughout inside and outside. Extremely knowledgeable and polite in addition!
Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!
Blake was very personable and took time to walk me through all he planned to do during this first visit and what I can expect for future treatments. He is a great asset for your company!
Friendly, knowledgeable, and efficient.
Hyrum was very courteous, explained exactly what he was doing for my Prime service, asked if I needed more information. I will be happy to have him return next month.
Blake is awsome.He was very professional.Id recommend him for all your pest control needs.Thankyou Prime Pest Control
This was our second service with Prime pest control. Jonathon was so helpful and friendly. He answered all my questions and was very knowledgeable! Service was also fast with everything he got done.
He was so kind and intent on resolving any issues we may see. He was knowledgeable, arrived when he said, and friendly/ polite. I have had nothing but good experiences with Prime and the two technicians I have had at my home.
We have no garage and trees or shrubs on our property. I have no clue what treatment he is talking about in his summary
Very thorough and pleasant. Great initial interaction
I was with a pest control company for 30 years- I am glad I switched to PRIME. The service was better than expected!
the technician was here less than 15 minutes. he did outside and thought he was finished. i ask him if he wasn’t going to do inside and he ask if i wanted him to, i said yes that’s what i paid for. 2 weeks later and ants are still all around the front porch of my house. i think he just walked around and sprayed very…
Very nice young man explained the process thoroughly and answered all my questions.
Hyrum was awesome.. very attentive.. and extremely nice..
The technician the Service my home done a Great job!!!
Jonathan is very knowledgeable! Outstanding!
Austin was great, he is very nice guy asked questions and really wanted to make sure we were taken care of. If I could have him as my pest guy every month, that would be great. He made it less stressful, with me having animals. Great experience
Jonathan was my technician today. He was very nice and polite. He came out and let me know that he was going to do my treatment and he didn't waste any time. He started sweeping down all of the spiders down. then he sprayed everything. He was very efficient. Great job!
Jonathon was professional and did a great job! Thank you and see you next month!
Great job prime! Recommend them for your pest control service!
Always very nice and friendly. Service is top notch. They use animal friendly and more natural was of treatment. Would recommend to anyone.
The service did not eliminate the mosquitos from our yard. After a year, we called/emailed 5 times to cancel our service. However, no one returned our calls and we continued to be charged. When we finally reached someone, we were told that there is a $180 fee to cancel their service. What a joke of a company.
Friendly and Knowledgeable service provided.
Brandon did an awesome job. He was friendly and personable. Thanks again.
Very professional! Did a really good job! Thank you!
Aaron was very helpful and courteous and he did a great job. Really appreciate him and the service team has been great for a very affordable charge 👍 for treatment this thorough
He did a great job and was so kind. Answered some questions I had and was very thorough. Great company....
We just had our initial inspection done and I must say that Blake was very professional and detail oriented. He did a great job and we look forward to using Prime Pest Control for our property.
Blake was amazing! He was kind, generous, and caring. He went above and beyond for us to make sure he exterminated every pest that we have a problem with. He has a wonderful work ethic. That's hard to find. Thank you Blake. You are AWSOME!!
Hyrum removed all spider webs and sprayed everywhere I asked him to. He is very friendly and knowledgeable about what he does. After one day of him spraying I can tell a huge difference in the number of wasps that are now gone.
Blake was really courteous, knowledgeable, and got the work done quickly. We went over what he observed and what needs to be done to avoid any other types of infestations. Service was timely and they were only too accommodating as far as working around my crazy schedule, GREAT SERVICE!!
She was polite and professional.
Very polite and thorough
Jeremiah is always punctual and does an excellent job every time!!
Jonathon was so professional, quick and polite. Very happy with his work performance
Hyrum was friendly, professional, courteous, and respectful.
Josh T was amazing in every aspect of his job. Knowledgeable and answered questions quickly and thoroughly, he made the experience easy. Great place to do business with!
Very polite young man
They were really quick about getting sprayed and laying down repellents. Also super friendly with good prices!
Blake did great work servicing my house today, he’s very kind and can tell he cares about his work.
Very nice and professional technician. Arrived exactly on time. Highly recommended.
Richard did a great job. He was nice, listened to our concerns/wants and did everything efficiently and quickly. 👍
Great service. Very professional and attentive. Thank you
Super nice and professional. He did a very thorough job!
Veronica was cheerful, thorough and took time to answer our questions and work through a concern about some pesky bees. Lovely!
Veronica was awesome. Did a fantastic job.
Varonica called us ahead of time, 1/2 hour away to let us know she was coming! She was very pleasant & professional.
Great overall experience and would recommend to everyone
Very professional and knowledgeable. Grate customer service
Andrew was very thorough and listened to our concerns and eased our minds. Great communication involving times as well!
Richard did a fantastic job. Very punctual polite and professional.
Great service and great people to work with and handle your pest problems. Very respectful and courteous. Tech was amazing as well. This my first time using the, but so, far so good though. Will recommend to others!!
he got his job done and was communicating about the product and what he done was friendly and efficient thanks
Thank you andrew!
He came to my house. Did spraying and cleaning. Then put the traps out. It's a high of 92 outside here. Even though it's hot, he did a excellent job here. I give 5 stars rating June 13 2026
We have endured the normal suspects with pests but we recently found ourselves with a bagworm infestation in one of our trees. A technician was able to service our home and the infested tree within the afternoon! The technician was extremely knowledgeable in how to treat the bagworm infestation and the rest of the…
We always have excellent service and always know exactly what’s being done and when.
A very good experience.
Prime is the only pest service you need. We have had Cooks AND LOOKOUT for years. When we needed cooks and lookout they didn't have time for us. We called Prime and had same day service!!! Jonathan is very professional and thorough. Jonathan answered all questions and took time with our needs. Highly appreciated…
Very thorough and thoughtful!
Jonathan did amazing, was on time and very knowledgeable on the products and with what we needed done. Even pointed out a concern he saw in our crawl space
Brandon was very thorough and did an exceptional job!
Andrew was punctual, competent, and efficient. Very, very pleased with his service.
Edwin so was nice and respectful. He took the time to make sure all my concerns were addressed and spent a great deal of time on the outside of my house and exterior of the home (which is where my concerns were based). Such a great group of folks at Prime; they will be my pest control go-to!!!!
Andrew with Prime Pest Control always does an excellent job with communication, asking if there are specific areas he should focus on. That kind of service is greatly appreciated!!
Took the time to discuss the business but almost made personal connections to better gage focus areas
TL Jonathon M did a great Job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 550 | $58–$131 |
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 402 | $56–$136 |
| Home inspection | 380 | $61–$139 |
| Hornet & wasp extermination | 329 | $79–$246 |
| Ant extermination | 247 | $63–$191 |
| Flea & mite extermination | 211 | $78–$282 |
| Cockroach extermination | 208 | $66–$214 |
