How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREPrime Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Prime Pest Control for 8 kinds of job.
Prime Pest Control for home inspection
Clear ✕All 380 Google reviews tagged “Home inspection” · showing 140
Austin did a great job he was quick, nice and thorough with his job here. I would highly recommend him again.
Very professional
Austin was thorough and considerate.
He was very kind and did a great job explaining things pertaining to our needs.
Great Technician
Casey was polite, came in and did what he had to do! Great guy!
Very nice and explained everything he did
Josh did an outstanding job at our home! Most of all, he did it with a smile. I am confident that the work he did (pest control) will definitely make a difference. He even pointed out things we had not noticed. Thanks Josh and Prime Pest Control.
Blake was very professional and also polite. We have already seen a huge decrease in pest! Loving Prime!!!!
Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…
#1 - Prime showed up within 30 minutes of our call. #2 - Veronica was professional, kind, and informative. Which is honestly all you can ask of your Pest Control. #3 - We were left with action items until a resolution takes place next week. I found this key to bettering our issue immediately.
Jonathan did an absolutely wonderful job! Very professional and friendly. Definitely going to be customers for a long time!
Super sweet guy. Very insightful and instructive
Blake was very pleasant and explained everything that he was going to do. We are very pleased with his professionalism and requested him as our technician.
Friendly, informative, worked with me on scheduling a time to come. Went above and beyond
Aaron was courteous and did a great job of explaining what he was doing. Thanks
Very polite whatever I said I needed done he did so professional he made sure he showed what was going on great place
Blake was great, very thorough.
Blake is awsome.He was very professional.Id recommend him for all your pest control needs.Thankyou Prime Pest Control
Blake was very professional and knowledgeable. His inspection was thourough expaining what he was doing. In addition he was very patient and gave some good attention to my Dog that followed him everywhere!
We have no garage and trees or shrubs on our property. I have no clue what treatment he is talking about in his summary
the technician was here less than 15 minutes. he did outside and thought he was finished. i ask him if he wasn’t going to do inside and he ask if i wanted him to, i said yes that’s what i paid for. 2 weeks later and ants are still all around the front porch of my house. i think he just walked around and sprayed very…
Hyrum was wonderful to deal with. He was very thorough. He went over a treatment plan for me with my issues, and was very knowledgeable. Highly recommend.
Andrew did a great job! He sent me a text to let me know he was on his way and was very courteous and professional. Overall a very good experience.
She was polite and efficient
Very nice young man explained the process thoroughly and answered all my questions.
Mr. Jonathan was so kind and very professional and explained stuff very well he went above and beyond I would recommend him to anyone thank you so much Jonathan God bless you and your family!!!! 🙏❤️
Jonathon did a great job, he did everything he said he would do. The sales rep, Nicky, that signed me up lied to my face. It's sad the the sales rep give the company a bad name for the lies they tell to get you to sign up. The five star I'm giving is for Jonathon the tech guy.
The technician the Service my home done a Great job!!!
Jonathan is very knowledgeable! Outstanding!
Brandon was great! Very polite and answered all my questions! Thank you very much!
The service did not eliminate the mosquitos from our yard. After a year, we called/emailed 5 times to cancel our service. However, no one returned our calls and we continued to be charged. When we finally reached someone, we were told that there is a $180 fee to cancel their service. What a joke of a company.
Great job nice young man
Very nice and polite explaining everything
Jeremiah was very courteous and professional
Brandon did an awesome job. He was friendly and personable. Thanks again.
Hyrum was great real Friendly an did what he had to do.....
Jonathan was friendly and communicated very well with what he needed and was gonna do
Blake was very professional and and cordial and attentive with his work. A+
He was very thorough he found all the problem areas. And it seems to be working.
Richard did a great job of asking what we needed and what the problems were. He was courteous and professional and very kind.
Great People and Company
There was no mention about treating for mosquitoes. Was I to get mosquito treatment today? I got the bill in my email. I was working on my truck last night and was getting eaten up by mosquitoes. I don’t know if this stuff works.
Blake was amazing! He was kind, generous, and caring. He went above and beyond for us to make sure he exterminated every pest that we have a problem with. He has a wonderful work ethic. That's hard to find. Thank you Blake. You are AWSOME!!
Blake was really courteous, knowledgeable, and got the work done quickly. We went over what he observed and what needs to be done to avoid any other types of infestations. Service was timely and they were only too accommodating as far as working around my crazy schedule, GREAT SERVICE!!
She was polite and professional.
Very polite and thorough
Friendly and thorough
Jonathan was very thorough and efficient!
Josh T was amazing in every aspect of his job. Knowledgeable and answered questions quickly and thoroughly, he made the experience easy. Great place to do business with!
Very polite young man
Amazing customer service and great service!
Very nice and professional technician. Arrived exactly on time. Highly recommended.
Great service. Very professional and attentive. Thank you
U really haven't been using this company that long..but I do appreciate the fact that they honored my request for a last minute schedule change..my service technician was very accommodating and professional..I will give a more detailed review after I have used this service for several months.
Very nice young man, well mannered and appeared to be thorough. Thanks
Great overall experience and would recommend to everyone
he got his job done and was communicating about the product and what he done was friendly and efficient thanks
Very detailed about the service….great professionalism….willing to answer all questions.
Thank you andrew!
Asked a lot of questions to be able to serve us better
Very polite and professional, our first service.
Respectful, informative, explains the profession and service easily, and arrives early and works quickly. Overall a fantastic service and professional.
Prime is the only pest service you need. We have had Cooks AND LOOKOUT for years. When we needed cooks and lookout they didn't have time for us. We called Prime and had same day service!!! Jonathan is very professional and thorough. Jonathan answered all questions and took time with our needs. Highly appreciated…
Very thorough and thoughtful!
Edwin so was nice and respectful. He took the time to make sure all my concerns were addressed and spent a great deal of time on the outside of my house and exterior of the home (which is where my concerns were based). Such a great group of folks at Prime; they will be my pest control go-to!!!!
First, treatment. Great job
Andrew was awesome and answered all my questions
Jonathon did a great job. Answered question and was very thorough.
Jonathan was very friendly and explained everything he was going to do. He did not rush doing the treatment inside or out but had it done in a very timely manner.
Landon did an excellent job servicing my home today.
I can't give you a 5 star because he just finished. Time will tell.
Aaron seemed personable and knowledgeable. He answered my questions as he went about his tasks. So far I am favorably impressed with him and Prime.
Prompt, very nice +professional, answered all my questions. Now let's see the bugs go Away!
Very professional and friendly
Andrew came out did a great service in my home and outside my home thank you Andrew.
Hyrum was friendly, professional and very knowledgeable
Hyrum did an excellent job. He is very thorough and polite. Thanks for the service.
Edwin did a great job servicing my home. He explained in detail what he was doing/treating and was pleasant to deal with!
Andrew did a great job.
Exceptional work
Jonathon was very polite he explained what he was doing as this was the first visit to our home.
Well mannered and quick service
Exactly work
Friendly, thorough, and efficient.
Was polite, professional and thorough. Treated inside the house, garage and yard.
Very impressed with Noah’s sales acumen and Hyrum’s service . I’m very pleased. Thank you very much and good luck. God bless you.
The one time I am happy I opened my door and spoke to someone. Let’s just say this company is customer friendly, not the Cooks type. They are thorough, educating, and catering to the people who need them the most. I would highly recommend. More cost efficient, and house renter friendly!
Brandon did a great job
Very very thorough. Took care of the ants and safe for the yard bunnies He also took time to talk about the bunny safe pellets for the flower beds that will deter ants and pests but are safe for yard bunnies or a neighbors dog that visits. Price was very reasonable considering the extra time he spent at my yard covering it
Great person great at his job and answered all questions. He done a great job, very thorough
Andrew was absolutely amazing. First he sent a text introducing himself and informing me of his estimated arrival time. When he arrived he introduced himself and informed me of everything that my appointment would include and made sure that I understand every aspect of the visit. He also did a little extra outside…
Hyrum did a Great job.
Great service the technician was very kind and informative. He did a great job.
Johnathon is an excellent technician ! He answered all our questions. He was very thorough with his work, He explained everything he used inside and outside our home. I highly recommend him and the company!
Very concerned with any issues we were having. Very knowledgeable. Very courteous and polite. I recommend Hyrum and Prime to everyone. Great price for all the work they did.
Johnathan was awesome came by and gave us a good deal sprayed our entire yard and all around our windows / inside the house. Very thorough and we subscribed to the year service. Appreciate his attention to detail and not leaving anything out !
Andrew and Prime Pest offered a very thorough professional service at a competitive price!
Andrew explained every step. We made some changes and he adapted quickly. He is a true professional. If I had a choice, it would be Mr. Andrew.
Richard was nice and sweet. He has a great personality and he was very thoughtful and did a great job.
Excelente trabajador, su comunicacion fue clara y precisa
He was friendly and professional.
Quick and efficient
Grant came by to let us know about and getting your house taken care of and Hyram he came and sprayed inside the house and outside for the bugs and the spiders the ants and the rats they were very good and they had excellent all the procedures what they were going to be doing inside the house and outside the house…
Richard was very knowledgeable about his job. Very pleasant to work with.
Thorough job and very professional
Justin is a great technician!
Andrew did a fabulous job with my pest control. Very nice young man and a hard worker. Prime is lucky to have someone like Richard who cares about his job. Very respectful.
Great and professional service. Thanks
Jonathan was very nice and friendly. Explained what services he would be preforming and answered all questions. Really pleased with his work. Thank you, Jonathan 4/2/2026 Today Andrew serviced our home. Did a great job! Serviced our home properly and addressed my bee issue. Thank you Andrew for your help! 5 stars!⭐️ ⭐️⭐️⭐️⭐️
Andrew just left our house. Great job. So polite ask if we have any po. We have those about any problems. Have these big flying things that look like big mosquitoes. He explained what they are and is going to spray around the doors and windows for them. They are just a nuisance. Very nice guy!!
Prime is excellent at what they do. They communicate thoroughly, they are prompt, timely, and courteous. I have recommended them to all my neighbors. We use them for all our pest control needs. Andrew my tech was polite and a great communicator.
What an incredible young man. Very professional and very polite. Super professional and great at his job! Plus another positive is he & I both appreciate our AL Roll Tide!
Andrew was great we appreciate him
Great gob! Very knowledgeable, I think they all need a raise in pay!!! Much thanks always 😃
Andrew was very professional, thorough and polite
Johan performed my pest control this week. He was very personable and did a great job on my home inside and outside.
Everything the Young man did for us at our Home in Mt. Charron for managing our home for pest control was Excellent. They are always on point in keeping us on when they are coming also. Just Excellent!! Thank you so much and Have a Great New Year The Moosman's
Justin is my technician.... Great guy ...the best n Decatur area ...
Justin showed up and took care of business.
Excellent service. Polite and professional. Asked if the service has been adequate. It has! Thank you!
Truly think Prime Pest Control is amazing! Richard was my service guy and he was great!
Richard was very polite and professional, and explained what he was doing and what could be done to help us with our wasp problem.
Hyrum did am amazing job. Came in explained everything about bugs and weather and placed additional bug traps, very detailed in his procedures. Very please!
Hyrum always does his job well and communicates timely as well
Wonderful job! Went beyond expectations. Very professional. Let me know he was in route and when he arrived. Excellent as always!
Andrew did a great job- went out of his way! Thank you!
He was great and did an awesome job. Andrew did a great job again
The worste ever, I have more rats and roaches since they started, more than we ever had !
Tayler was very professional and performed all requested services…
They are very dependable. I love their services.
He was very thorough and communicated well
Hyrum was very professional and detail oriented. I truly appreciate his service and hope that everyone at Prime Pest Control is just as diligent as he was.
Andrew did an amazing job
Great service!
Awesome work, never have any issues with pest since they started. And if I did, one call and they are there.
Jonathan service was very professional and timely. He did an excellent job and was very neat.
Pleased with Prime. Would recommend to everyone!
Great service, very professional! Best price in town.
Great work by technician.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 550 | $58–$131 |
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 402 | $56–$136 |
| Home inspection | 380 | $61–$139 |
| Hornet & wasp extermination | 329 | $79–$246 |
| Ant extermination | 247 | $63–$191 |
| Flea & mite extermination | 211 | $78–$282 |
| Cockroach extermination | 208 | $66–$214 |
