Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Prime Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Prime Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prime Pest Control is better than 86% of flea exterminators.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prime Pest Control is better than 83% of flea exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prime Pest Control is better than 100% of flea exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prime Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prime Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prime Pest Control is better than 89% of flea exterminators.A
89

Reviews for your job

Customers hired Prime Pest Control for 8 kinds of job.

Prime Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.330
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 330 Google reviews tagged “Hornet & wasp extermination” · showing 20

John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The technician did a thorough job and we feel comfortable that pests will not be present in our home.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Denise10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Technician came out quickly and was very friendly and helpful. Great service!

Reasonable priceHornet & wasp exterminationGeneral pest inspection
Sylvia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josh did an outstanding job at our home! Most of all, he did it with a smile. I am confident that the work he did (pest control) will definitely make a difference. He even pointed out things we had not noticed. Thanks Josh and Prime Pest Control.

Paid $40–60Great priceHome inspectionHornet & wasp exterminationSpider extermination
MiriamLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Drew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blake from Prime Pest just finished servicing my home and yard, and he was punctual, knowledgeable, friendly, and fast. Everything you could ask for from a service provider. Grant was super friendly when he pitched me the service, and I am all around impressed by their attention to detail and commitment to their…

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationMosquito extermination
AndreLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick was great did a thorough job

Reasonable priceHornet & wasp exterminationRodent extermination
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had Noah come out originally and he was such a sweetheart and explained everything very well. Then Aaron came out and sprayed inside & out on time as scheduled and was very professional & respectful. I was actually shocked how quick & easy everything was!

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Lacee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Over and beyond spraying all throughout inside and outside. Extremely knowledgeable and polite in addition!

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Darius3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!

Paid $80–100Reasonable priceRodent extermination+ Punctuality+ Quality+ Professionalism
Sf2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Hyrum was very courteous, explained exactly what he was doing for my Prime service, asked if I needed more information. I will be happy to have him return next month.

Hornet & wasp exterminationGeneral pest inspectionCockroach extermination
CarrieLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Blake is awsome.He was very professional.Id recommend him for all your pest control needs.Thankyou Prime Pest Control

Paid $40–60Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
qwaab2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good positive attitude

Paid $80–100Reasonable priceHornet & wasp extermination
Mychal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very thorough and pleasant. Great initial interaction

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was with a pest control company for 30 years- I am glad I switched to PRIME. The service was better than expected!

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Jan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

the technician was here less than 15 minutes. he did outside and thought he was finished. i ask him if he wasn’t going to do inside and he ask if i wanted him to, i said yes that’s what i paid for. 2 weeks later and ants are still all around the front porch of my house. i think he just walked around and sprayed very…

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Phillip2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Andrew did a great job! He sent me a text to let me know he was on his way and was very courteous and professional. Overall a very good experience.

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationBug & insect extermination
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hyrum was awesome.. very attentive.. and extremely nice..

Paid $60–80Reasonable priceHornet & wasp exterminationGeneral pest inspection
Caylea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

very thorough great communication skills and attention to detail.

Hornet & wasp exterminationAnt extermination
ANGELA6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They came when they said they were going too. They did a fabulous job! Very friendly and the price is right!

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jonathon was professional and did a great job! Thank you and see you next month!

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination

Show more hornet & wasp extermination reviews (310 more) →

Price

$63-39% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination550$58–$131
General pest inspection477$58–$133
Spider extermination402$56–$136
Home inspection380$61–$139
Hornet & wasp extermination329$79–$246
Ant extermination247$63–$191
Flea & mite extermination211$78–$282
Cockroach extermination208$66–$214

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