Prime Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Prime Pest Control for 8 kinds of job.
Prime Pest Control for hornet & wasp extermination
Clear ✕All 330 Google reviews tagged “Hornet & wasp extermination” · showing 320
The technician did a thorough job and we feel comfortable that pests will not be present in our home.
Technician came out quickly and was very friendly and helpful. Great service!
Josh did an outstanding job at our home! Most of all, he did it with a smile. I am confident that the work he did (pest control) will definitely make a difference. He even pointed out things we had not noticed. Thanks Josh and Prime Pest Control.
Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…
Blake from Prime Pest just finished servicing my home and yard, and he was punctual, knowledgeable, friendly, and fast. Everything you could ask for from a service provider. Grant was super friendly when he pitched me the service, and I am all around impressed by their attention to detail and commitment to their…
Nick was great did a thorough job
We had Noah come out originally and he was such a sweetheart and explained everything very well. Then Aaron came out and sprayed inside & out on time as scheduled and was very professional & respectful. I was actually shocked how quick & easy everything was!
Over and beyond spraying all throughout inside and outside. Extremely knowledgeable and polite in addition!
Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!
Hyrum was very courteous, explained exactly what he was doing for my Prime service, asked if I needed more information. I will be happy to have him return next month.
Blake is awsome.He was very professional.Id recommend him for all your pest control needs.Thankyou Prime Pest Control
Good positive attitude
Very thorough and pleasant. Great initial interaction
I was with a pest control company for 30 years- I am glad I switched to PRIME. The service was better than expected!
the technician was here less than 15 minutes. he did outside and thought he was finished. i ask him if he wasn’t going to do inside and he ask if i wanted him to, i said yes that’s what i paid for. 2 weeks later and ants are still all around the front porch of my house. i think he just walked around and sprayed very…
Andrew did a great job! He sent me a text to let me know he was on his way and was very courteous and professional. Overall a very good experience.
Hyrum was awesome.. very attentive.. and extremely nice..
very thorough great communication skills and attention to detail.
They came when they said they were going too. They did a fabulous job! Very friendly and the price is right!
Jonathon was professional and did a great job! Thank you and see you next month!
Brandon was great! Very polite and answered all my questions! Thank you very much!
The service did not eliminate the mosquitos from our yard. After a year, we called/emailed 5 times to cancel our service. However, no one returned our calls and we continued to be charged. When we finally reached someone, we were told that there is a $180 fee to cancel their service. What a joke of a company.
Very thorough. We had a nasty hornets nest that was taken care of after a visit with Prime.
Hyrum did a great job! Very respectful and professional young man. Excellent communication.
Aaron is Good with the work he does. I would highly recommend him. God bless y'all.
He did a great job and was so kind. Answered some questions I had and was very thorough. Great company....
Blake was amazing! He was kind, generous, and caring. He went above and beyond for us to make sure he exterminated every pest that we have a problem with. He has a wonderful work ethic. That's hard to find. Thank you Blake. You are AWSOME!!
Hyrum removed all spider webs and sprayed everywhere I asked him to. He is very friendly and knowledgeable about what he does. After one day of him spraying I can tell a huge difference in the number of wasps that are now gone.
Can’t say yet how the pest control will be since my house was just sprayed, but the service was wonderful! Johnathon was super professional, prompt, and speedy! He was really polite, and he was thorough in explaining things which I really appreciated!
Jonathan was very thorough and efficient!
Very nice, great job Austin represents the company very well.
They were really quick about getting sprayed and laying down repellents. Also super friendly with good prices!
Very nice and professional technician. Arrived exactly on time. Highly recommended.
The technician was super friendly and answered all of my questions. He was more thorough than anyone we have used so far. He even removed the wasp nests from our storm shelter!
Richard did a great job. He was nice, listened to our concerns/wants and did everything efficiently and quickly. 👍
Great service. Very professional and attentive. Thank you
Jeremiah was a great help and had great personality. Knocked down those wasps nest with confidence.
U really haven't been using this company that long..but I do appreciate the fact that they honored my request for a last minute schedule change..my service technician was very accommodating and professional..I will give a more detailed review after I have used this service for several months.
Super nice and professional. He did a very thorough job!
Great overall experience and would recommend to everyone
Very well satisfied with their work first year ever haven't had problems with wasp and spiders not to mention all the other creepy crawlers. Have no problem recommending them.
he got his job done and was communicating about the product and what he done was friendly and efficient thanks
Very detailed about the service….great professionalism….willing to answer all questions.
Great job!!! Came out in between services to help address and issue free of charge. Thanks guys!!!
Very polite, friendly, and punctual.
Richard was very nice. Richard listened to my concerns and expectations and met them without diligently. Great service.
Brandon got here early and completed a thorough treatment of the house and yard. Very happy with his service.
We have endured the normal suspects with pests but we recently found ourselves with a bagworm infestation in one of our trees. A technician was able to service our home and the infested tree within the afternoon! The technician was extremely knowledgeable in how to treat the bagworm infestation and the rest of the…
A very good experience.
Prime is the only pest service you need. We have had Cooks AND LOOKOUT for years. When we needed cooks and lookout they didn't have time for us. We called Prime and had same day service!!! Jonathan is very professional and thorough. Jonathan answered all questions and took time with our needs. Highly appreciated…
Austin my guy... He handle business Everytime no matter what
Quick and easy. Highly recommend
Brandon was very thorough and did an exceptional job!
Edwin so was nice and respectful. He took the time to make sure all my concerns were addressed and spent a great deal of time on the outside of my house and exterior of the home (which is where my concerns were based). Such a great group of folks at Prime; they will be my pest control go-to!!!!
First, treatment. Great job
Hyrum was very nice, professional and efficient. Excellent job!!!!
Andrew was awesome and answered all my questions
Johnathan is very nice, explain what he was going to do and did a great job. Thank you
Jonathan was very friendly and explained everything he was going to do. He did not rush doing the treatment inside or out but had it done in a very timely manner.
Polite, professional, informative with excellent service.
Landon did an excellent job servicing my home today.
Aaron was very polite and as far I can tell, he did exactly what Sophie(sales person) said he would do.
He did an amazing job!
Andrew came out did a great service in my home and outside my home thank you Andrew.
Richard did an exemplary job.
Hyrum did an excellent job. He is very thorough and polite. Thanks for the service.
Andrew made fantastic job,, 👏
Edwin did a great job servicing my home. He explained in detail what he was doing/treating and was pleasant to deal with!
We switched to Prime pest control last month and so far we are getting excellent service and I could not be more pleased. Thank you Landon for the attention to detail you shown taking care of our house and property today!
Well mannered and quick service
Aaron was on time, courteous and did a great job
Exactly work
Jonathon with Prime Pest Control was very professional and did a great job!
Very friendly and professional
Very impressed with Noah’s sales acumen and Hyrum’s service . I’m very pleased. Thank you very much and good luck. God bless you.
Excellent service!
The one time I am happy I opened my door and spoke to someone. Let’s just say this company is customer friendly, not the Cooks type. They are thorough, educating, and catering to the people who need them the most. I would highly recommend. More cost efficient, and house renter friendly!
Brandon done a great job on treating the outside of my house and lawn. His attention to detail is astonishing. Keep up the great work
Brandon did a great job
Hyrum was so professional and his mannerism was top tier. He took his time and did a through job.
Andrew came out and sprayed around the house. He also wiped the eaves for wasp nests and spider webs.
Jonathon was great and expeditiously completed the job with great knowledge of what was going on around the property
OK, so this is unusual for me, usually when somebody comes knocking on my door I tell them to get the hell out of here and I move on however, Max showed up at my door at just the right time and I heard him out and I’m glad I did, he didn’t try the hard sell on me, which will lose me every time and he made me a hell…
10/10 highly recommend. Hyrum Came on time, notified me he was coming and took his time completing the service.
Great person great at his job and answered all questions. He done a great job, very thorough
Jonathan was very professional,efficient,polite and courteous.
Just changed over our service to Prime Pest Control. They offered full service pest treatment for home and yard at a better price than our previous provider. Hyrum was great, he answered all of our questions thoroughly and applied some extra treatment where needed…would highly recommend!
Hyrum was a great tech. He came out did his part thoroughly answered a couple of questions I had was friendly shook my hand and went on his way. 10/10.
Everything went as expected. Good performance. 👏
I was amazed at how wonderful my porches and garage looked. Good job Jonathan!
Great service the technician was very kind and informative. He did a great job.
Had a great experience. Hyrum was very kind and knowledgeable.
Very concerned with any issues we were having. Very knowledgeable. Very courteous and polite. I recommend Hyrum and Prime to everyone. Great price for all the work they did.
Hyrum had excellent customer service!! He let me know exactly what he was going to do and asked me if I had any questions. He was very professional!!
Andrew explained every step. We made some changes and he adapted quickly. He is a true professional. If I had a choice, it would be Mr. Andrew.
Andrew was very friendly and professional. He explained everything he was doing and answered all my questions. We felt very comfortable dealing with him. Thank you.
Andrew did a great job on our service, as always.
Andrew did a phenomenal job! Five stars for sure.
He was extremely friendly and professional
Great service and very polite. Austin Notified me on his arrival and departure. Gave detailed description of everything he did. Really appreciate it. Austin and Prime Pest are great to work with.
I can really tell the difference with insect and critters since you guys have been treating out yard!!! Keep up the good work ! Thanks
Grant came by to let us know about and getting your house taken care of and Hyram he came and sprayed inside the house and outside for the bugs and the spiders the ants and the rats they were very good and they had excellent all the procedures what they were going to be doing inside the house and outside the house…
Love this company great service and wonderful customer service
Very professional!!
Great and professional service. Thanks
Always on time
Very sweet guy, answered all my questions and very polite. Great guy, would refer him to all my friends 🧡
Andrew was great we appreciate him
Polite and patient, trustworthy.
Mt visit was extremely professional and my problems were addressed and taken care of on the spot. The technician arrived on time and spoke with me upon arrival. Again on time, very professional and attentive to the areas of concern.
Technician Andrew
Update Mar 2026: Andrew was here again this month and we appreciate his thoroughness and professionalism. Still free of pests, thankfully! Update Jan 2026: Andrew was here this month. Very personable and professional! We have not seen pests in several weeks, so they are doing a good job 👍🏼 October 2025: So far…
Excellent service, very responsive.
Johan was knowledgeable and very professional. He answered my questions and truly listened to my concerns. Prime pest control is very reasonably priced and will come out between services to take care of any problems that arise. Great company and great employee!
Justin showed up and took care of business.
Johan was on time and very professional. Works in a thorough efficient manner.
Josh did an excellent job treating our home. He also kept in touch with us about his arrival time.
On time. Worked steadily and completed everything.
Richard was very polite and professional, and explained what he was doing and what could be done to help us with our wasp problem.
Hyrum did am amazing job. Came in explained everything about bugs and weather and placed additional bug traps, very detailed in his procedures. Very please!
I had an excellent experience with Richard from Prime Pest Control. From the moment he arrived, he was professional, knowledgeable, and extremely courteous. He took the time to thoroughly explain the process of the traps he placed, he answered all of my questions with patience, and made sure I felt comfortable every…
Excellent experience! Prime handled every aspect of this service in a timely manner and with total respect for my property. Highly recommend!
Hyrum is efficient, thorough and extremely well mannered. He is.very thoughtful and considerate. I appreciate his service.
Andrew did an amazing job
Great service!
I have puppies.. He came to the door as instructed and let me know he was here so I could put down the doggie door. I’m really pleased with him. He did an excellent job
Andrew was amazing
Very professional and kind.
Very great experience and service 5 stars Josh was great and very thorough
Excellent Job!
Very polite and knowledgeable young man. Solid professional 👍
On time. Quick, thorough, polite. Great service. Thanks!
Excelente servicio de calidad
Malik was great!!
Tech arrived at scheduled time and made contact with me when he arrived to discuss areas of need/attention.
Was very impressed by customer service to me and explained in details very specific explain everything they were gonna do and made sure everything was to my satisfaction love the company
Absolutely great job of treating the property. Very, very thorough. Four or more full trips around the entire house performing various functions. Treated all of exterior, inside the garage and basement, and also all of the yard (front, back, and sides). Explained purpose of the each service. Very friendly!
Tayler was great to work with. He was very communicative and sent an appointment reminder text hours in advance. Very professional, polite, and worked quickly and efficiently.
Austin, Andrew, Richard, and Jonathon did fantastic jobs and were very friendly and personable! They were able to answer my questions and go above and beyond to customize my treatment. Exceptional service!
Just wanted to thank Prime Pest Control for an outstanding job. The tech that was assigned to my home went thru every step so that I got a clear understanding from a true perspective. Giving me and my family the confidence needed that our home defense system was activated thanks to Prime. I strongly recommend Prime…
Andrew was very nice and professional, did a great job and answered all of my questions.
Very happy with the pest services I have received. Everyone I have encountered have been so nice and professional.
Very impressed with this company. Thorough and quick. I was especially thankful for their care for my pets.
Brandon was very professional and did a wonderful and through job. Thanks Brandon
Austin was nice and respectful.
Austin was very polite. I explained that I saw roaches on the front porch at night and pointed out the wasp nest with about 50 wasps sitting on it, that was in my side patio. He took a look and was right on it. He did a thorough job around my house and only took about 30 minutes. Went back to see if the wasp nest…
Were on time. Friendly and got the job done.
Very nice young man and worked really hard fulfilling my expectations
Very thorough and professional!
UPDATE: Just changed my 5 star to 1 star due to the ongoinging service. Started off great and went downhill. Bottom line, did not hold up their end of the contract and still charged a cancellation fee. More bugs in the house this year than I have ever had, mosquito service did not appear to reduce amount, exterior…
I love the communication and details they give prior and after service!
Excellent service! Richard called when he was on his way and kept me updated on my service throught.
Great service . Andrew the tech was very nice and courteous.
Taylor was the best! He was polite and professional and one of the friendliest guys I have ever met….along with Kenyon! He explained what he would be doing so I would understand and when the treatment was done told me what he had found and ask if there was anything else that he needed to do. He even took the time to…
Excellent person, he helped us with what we needed and gave us very good information and excellent service. 10 out of 10 for Jonathan.
Effective, professional, efficient, job by Austin. Extremely happy with the Prime service!!!!
Josh came out today and done my outside of my home he is very kind , respectful and really knows his job and he a amazing sale person thank you Josh for everything I’m very pleased with you work
Great communication and service.
Was not there today to see his work I hope he did a nice job
Super nice people and they do a great job of making sure they get every detail right.
He did a great job he got the webs down the nest down. I graciously appreciate the attention to detail.
John was awesome and professional. Great manners and respectful. I’d recommend him to all customers.
Richard was good about updating me with his arrival time and asking about any specific requests or questions that I had. I appreciate him closing my gates as well. Thank you ☺️
Austin was very nice professional as well as informative about the products they were using and how they protect my home. I signed up for the year which costs a total of 1018 dollars for total home coverage from just about every thing except termites and small pest like chipmunks etcetera. The perimeter of my home…
We had our initial pest control service done on our home by Mr. Jonathon from Prime, which is a new pest control company. I wasn't physically there at the house at that time, but my husband was, and he was satisfied with the service. I was pleased with all the detailed information that he provided to us about what…
Jonathan with Prime pest control was courteous, prompt, and kind. He sent a preliminary text telling me to get my pets inside as well as their toys/ food bowls, to avoid contamination from the treatment in our back yard. I had forgotten their bowls and he had stacked them upside down, in a secure area, for me and he…
Wonderful
Loved the initial setup visit and then our technician Austin B. He was very informative and told me what he did see and what to watch out for. Appreciate that service wasn't pushed on me. If I said not this time, that was it. Greatly appreciated the technician and his attention to our home
Great service!
Great interaction. Very positive
He was kind and courteous an done a good job
Hyrum was kind and professional. He sprayed and cleaned up the spider webs around the property. He was a very respectful employee!
Richard was prompt, professional and overall excellent as usual.
Hyrum done an amazing job and was very professional!
Jonathon was very friendly and did an exceptional job. His communication and helpfulness deserves a raise he is good at his job.
Austin was efficient and knowledgeable about the services. He also communicated with us regarding times and what to expect.
Wonderful customer service.
Hiram did a great in assessing the job and doing the necessary application. Very knowledgeable and courteous.
I wasn’t home when Jonathan done my spray but he was very good about communicating and letting me know before he was there and when he was done that’s the way residential service work should be
Taylor was friendly and informative about the services provided. He was fast yet efficient.
Very friendly and knowledgeable, did a great job in a timely manner..
Excellent work
Very good service. Hyrum was very informative and knowledgeable and very polite. Very well mannered
Hyrum was very professional and listened to all my concerns! I was very pleased with there work!
So far, so good!
Prime came out and did their thing! They explained everything to me and the gentleman was super helpful about it all thank you Johnathon M
Jonathan M did a great job and gave a full explanation of what he was going to do.
Austin B did a great job, he was very polite and professional. He explained the process fully before he got started. He took his time and was very thorough throughout the entire yard, and around the whole house. He walked around multiple times with different things, getting spider webs down and spraying/using…
Tayler did an excellent job—on time, courteous, explained the treatment clearly, and covered all areas. 5/5, highly recommend
Very pleased with Tayler and the work he did for us today!
Jonathan was very polite, friendly,and did a great job taking his time to get everything taken care of!!
Tayler did a great job
I hate change but when I seen everything they did and was able to watch everything they did i really started understanding what I was paying for and doing myself compare to them doing it so thank you prime thank you Austin
Jonathan was very polite‼️ He arrived on time‼️ I would recommend Prime Pest Control to family and friends‼️
Tayler with Prime Pest Control was mannerly, courteous, & a good listener. I liked that he wore protective coverings over his shoes in our home so he wouldn’t track in dirt or grass. He knocked when he arrived & said goodbye after application. I was pleased with his presentation of himself & the company. -Homeowner
Taylor was so very personable and terrific communication.
Andrew communicated ahead of visit and was very cordial and attentive to instructions prior to service.
Super thorough and detailed oriented! Was professional and polite.
Tech (Jonathon) was professional and thorough. He listened well and responded to my needs. Highly recommend Prime Pest Control.
Jaquan arrived and did an outstanding job, arrived on time and answered all questions and asked questions, amazing job
Very polite and respectful he did a magnificent job! I would greatly refer him to family and friends
Very polite and got the job done quickly
Austin Did above and beyond his way to do the job wonderfully. Can't ask for or better service.
He did an outstanding job
Andrew was prompt, polite and helpful. He didn’t d exactly what needed to be done and kept me informed at every step.
Andrew was able to handle everything I needed. He was timely and helpful.
My wife and I just relocated from Seattle, Washington to Madison, Alabama and this is hands down the best pest control experience we’ve ever had. Hyrum Nichols from Prime Pest Control delivered absolutely outstanding customer service from start to finish. He was incredibly professional and, most importantly, took…
Tayler completed everything that I requested. He was professional, nice, and very well spoken. He informed me when the services were completed and of his findings gs when servicing my home.
Richard was nice guy, explained what he was going to do, and was very knowledgeable.
“First time using Prime Pest Control today — Johnthan was awesome! Super friendly, explained everything, and made me feel at ease. Highly recommend!”
Great guy! Works hard and does a great job!
Respectful and courteous, answered questions about product,
Johan did a great job with the bi-monthly treatment and spraying an area with carpenter bees for us. We were desperate to get rid of them! He was very polite and worked quickly but thoroughly to get the job done. Thanks very much!!!
Salesman Allen and technician Hyrum were very nice. I decided to sign up with Prime because they treat the entire yard and fence. Hyrum provided service in a timely and efficient manner.
Great service by Marcus
Amazing job, great customer service 10/10
Prime pest control came to my house today!! Such a nice, pleasant young man serviced my house outside and my yard!! Even sprayed doors and windows!!! He explained everything to me in full!! Told me when I can let my pups outside! I’m very pleased! 😀
Austin came right and time. Talk to me about the services he was going to perform and did them in the time he said he would do it in. I feel confident that I'm getting a good service for my money. Thank you!
Very nice and professional!
Richard was very nice and professional. He was very thorough and explained what he was doing. I watched him as he was going over the garage and he made sure he touched every possible spot. I was impressed with how he applied the dust to every single pane in the garage door. I look forward to not have spider webs everywhere. Thank you Richard.
So far so good.
Very comfortable experience
Very professional and took the time to address my specific concerns instead of just blanketing like other companies I have dealt with! Highly recommend
Andrew came out a did a great job taking care of some wasp nests for us and keeping the yard bug-free!
Pime pest control is very thorough. I was very impressed with Hyrum in the way he moved furniture around and did such a great job inside and outside.
I was completely satisfied with the service and also the representative!
10/10 service Richard was a great service technician very informative and professional.
Very professional!!
Great service! Austin was very respectful and courteous.
Austin was very thorough. He explained everything and answered all my questions. Great job!
Austin was fabulous. He conducted the lawn and house treatment and then spent time explaining to us what he had done. He was respectful and informative.
Came early! Great service and great personality! Listen to what I needed and made it happen! Can’t wait to see a reduction in spiders!
Andrew was very professional and during his last service.👍
Prime Pest Control has been the most easiest experience from the the start till the service that was given yesterday. Austin did great with trying to treat and understand any problems we were having
Richard was very professional and actually showed up before the appointment at 11 so time promptness was very good!!! Highly recommend!
Great knowledge of task.
Austin was quick and to the point he also gave me a firm handshake. Excellent service and didn’t even let my yapping dog bother him.
Andrew is great.
Andrew did a great job very knowledgeable and kind as well and he listened to my concerns as well also made sure my needs where dealt with so far better than white knight pest control also he called me to let me know when he was coming and after he was done serving he sent me pictures and a detailed text message about how he treated my yard
Quan just serviced our home, was very professional, and did an excellent job. We got a text from him prior to his arrival. We applaud him for continuing his education.
I had the pleasure of working with Quan from Prime Pest control. He was very professional and knowledgeable about the Prime service. He took his time to show me, some trouble areas around the house inside and out. He was able service my whole house inside and out, in a timely matter unlike other services who took…
I’ve been a customer for over 3 yrs and have been extremely impressed with their service. Thanks, for the outstanding job you did today on our home..
Quan is an absolute sweetheart, took the time to explain everything to me and make sure i understood what every process was for. I really appreciate the time he took to make sure we found solutions that fit my home and family.
Ken did an awesome job. Very professional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 550 | $58–$131 |
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 402 | $56–$136 |
| Home inspection | 380 | $61–$139 |
| Hornet & wasp extermination | 329 | $79–$246 |
| Ant extermination | 247 | $63–$191 |
| Flea & mite extermination | 211 | $78–$282 |
| Cockroach extermination | 208 | $66–$214 |
