Experts Reviews · Company report
Prime Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Prime Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prime Pest Control is better than 86% of flea exterminators.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prime Pest Control is better than 83% of flea exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prime Pest Control is better than 100% of flea exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prime Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prime Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prime Pest Control is better than 89% of flea exterminators.A
89

Reviews for your job

Customers hired Prime Pest Control for 8 kinds of job.

Prime Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.330
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 330 Google reviews tagged “Hornet & wasp extermination” · showing 40

John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The technician did a thorough job and we feel comfortable that pests will not be present in our home.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Denise10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Technician came out quickly and was very friendly and helpful. Great service!

Reasonable priceHornet & wasp exterminationGeneral pest inspection
Sylvia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josh did an outstanding job at our home! Most of all, he did it with a smile. I am confident that the work he did (pest control) will definitely make a difference. He even pointed out things we had not noticed. Thanks Josh and Prime Pest Control.

Paid $40–60Great priceHome inspectionHornet & wasp exterminationSpider extermination
MiriamLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Drew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blake from Prime Pest just finished servicing my home and yard, and he was punctual, knowledgeable, friendly, and fast. Everything you could ask for from a service provider. Grant was super friendly when he pitched me the service, and I am all around impressed by their attention to detail and commitment to their…

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationMosquito extermination
AndreLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick was great did a thorough job

Reasonable priceHornet & wasp exterminationRodent extermination
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had Noah come out originally and he was such a sweetheart and explained everything very well. Then Aaron came out and sprayed inside & out on time as scheduled and was very professional & respectful. I was actually shocked how quick & easy everything was!

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Lacee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Over and beyond spraying all throughout inside and outside. Extremely knowledgeable and polite in addition!

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Darius3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!

Paid $80–100Reasonable priceRodent extermination+ Punctuality+ Quality+ Professionalism
Sf2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Hyrum was very courteous, explained exactly what he was doing for my Prime service, asked if I needed more information. I will be happy to have him return next month.

Hornet & wasp exterminationGeneral pest inspectionCockroach extermination
CarrieLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Blake is awsome.He was very professional.Id recommend him for all your pest control needs.Thankyou Prime Pest Control

Paid $40–60Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
qwaab2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good positive attitude

Paid $80–100Reasonable priceHornet & wasp extermination
Mychal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very thorough and pleasant. Great initial interaction

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was with a pest control company for 30 years- I am glad I switched to PRIME. The service was better than expected!

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Jan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

the technician was here less than 15 minutes. he did outside and thought he was finished. i ask him if he wasn’t going to do inside and he ask if i wanted him to, i said yes that’s what i paid for. 2 weeks later and ants are still all around the front porch of my house. i think he just walked around and sprayed very…

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Phillip2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Andrew did a great job! He sent me a text to let me know he was on his way and was very courteous and professional. Overall a very good experience.

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationBug & insect extermination
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hyrum was awesome.. very attentive.. and extremely nice..

Paid $60–80Reasonable priceHornet & wasp exterminationGeneral pest inspection
Caylea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

very thorough great communication skills and attention to detail.

Hornet & wasp exterminationAnt extermination
ANGELA6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They came when they said they were going too. They did a fabulous job! Very friendly and the price is right!

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jonathon was professional and did a great job! Thank you and see you next month!

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Audrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brandon was great! Very polite and answered all my questions! Thank you very much!

Paid $60–80Great priceHome inspectionHornet & wasp extermination
Katharine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

The service did not eliminate the mosquitos from our yard. After a year, we called/emailed 5 times to cancel our service. However, no one returned our calls and we continued to be charged. When we finally reached someone, we were told that there is a $180 fee to cancel their service. What a joke of a company.

Paid $200+OverpricedHome inspectionHornet & wasp exterminationSpider extermination
Jade4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very thorough. We had a nasty hornets nest that was taken care of after a visit with Prime.

Paid $60–80Reasonable priceHornet & wasp extermination
Cameron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hyrum did a great job! Very respectful and professional young man. Excellent communication.

Paid $60–80Reasonable priceHornet & wasp extermination
Maxine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Aaron is Good with the work he does. I would highly recommend him. God bless y'all.

Paid $60–80Great priceHornet & wasp extermination
LindaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He did a great job and was so kind. Answered some questions I had and was very thorough. Great company....

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Blake was amazing! He was kind, generous, and caring. He went above and beyond for us to make sure he exterminated every pest that we have a problem with. He has a wonderful work ethic. That's hard to find. Thank you Blake. You are AWSOME!!

Paid $60–80Great priceHome inspectionHornet & wasp exterminationRodent extermination
Rena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hyrum removed all spider webs and sprayed everywhere I asked him to. He is very friendly and knowledgeable about what he does. After one day of him spraying I can tell a huge difference in the number of wasps that are now gone.

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
Erin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Can’t say yet how the pest control will be since my house was just sprayed, but the service was wonderful! Johnathon was super professional, prompt, and speedy! He was really polite, and he was thorough in explaining things which I really appreciated!

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jonathan was very thorough and efficient!

Paid $100–120Great priceHome inspectionHornet & wasp extermination
Belinda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice, great job Austin represents the company very well.

Paid $60–80Reasonable priceHornet & wasp extermination
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They were really quick about getting sprayed and laying down repellents. Also super friendly with good prices!

Paid $60–80Great priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
MLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice and professional technician. Arrived exactly on time. Highly recommended.

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
joy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technician was super friendly and answered all of my questions. He was more thorough than anyone we have used so far. He even removed the wasp nests from our storm shelter!

Paid $60–80Great priceHornet & wasp exterminationFlea & mite exterminationBug & insect extermination
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Richard did a great job. He was nice, listened to our concerns/wants and did everything efficiently and quickly. 👍

Paid $20–40Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Very professional and attentive. Thank you

Home inspectionHornet & wasp exterminationRodent extermination
Rahmat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeremiah was a great help and had great personality. Knocked down those wasps nest with confidence.

Great priceHornet & wasp extermination
DebroahLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

U really haven't been using this company that long..but I do appreciate the fact that they honored my request for a last minute schedule change..my service technician was very accommodating and professional..I will give a more detailed review after I have used this service for several months.

Home inspectionHornet & wasp extermination
AllisonLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super nice and professional. He did a very thorough job!

Great priceHornet & wasp exterminationFlea & mite exterminationGeneral pest inspection
LaRue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great overall experience and would recommend to everyone

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection

Show more hornet & wasp extermination reviews (290 more) →

Price

$63-39% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination550$58–$131
General pest inspection477$58–$133
Spider extermination402$56–$136
Home inspection380$61–$139
Hornet & wasp extermination329$79–$246
Ant extermination247$63–$191
Flea & mite extermination211$78–$282
Cockroach extermination208$66–$214

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