How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREPrime Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Prime Pest Control for 8 kinds of job.
Prime Pest Control for hornet & wasp extermination
Clear ✕All 330 Google reviews tagged “Hornet & wasp extermination” · showing 80
The technician did a thorough job and we feel comfortable that pests will not be present in our home.
Technician came out quickly and was very friendly and helpful. Great service!
Josh did an outstanding job at our home! Most of all, he did it with a smile. I am confident that the work he did (pest control) will definitely make a difference. He even pointed out things we had not noticed. Thanks Josh and Prime Pest Control.
Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…
Blake from Prime Pest just finished servicing my home and yard, and he was punctual, knowledgeable, friendly, and fast. Everything you could ask for from a service provider. Grant was super friendly when he pitched me the service, and I am all around impressed by their attention to detail and commitment to their…
Nick was great did a thorough job
We had Noah come out originally and he was such a sweetheart and explained everything very well. Then Aaron came out and sprayed inside & out on time as scheduled and was very professional & respectful. I was actually shocked how quick & easy everything was!
Over and beyond spraying all throughout inside and outside. Extremely knowledgeable and polite in addition!
Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!
Hyrum was very courteous, explained exactly what he was doing for my Prime service, asked if I needed more information. I will be happy to have him return next month.
Blake is awsome.He was very professional.Id recommend him for all your pest control needs.Thankyou Prime Pest Control
Good positive attitude
Very thorough and pleasant. Great initial interaction
I was with a pest control company for 30 years- I am glad I switched to PRIME. The service was better than expected!
the technician was here less than 15 minutes. he did outside and thought he was finished. i ask him if he wasn’t going to do inside and he ask if i wanted him to, i said yes that’s what i paid for. 2 weeks later and ants are still all around the front porch of my house. i think he just walked around and sprayed very…
Andrew did a great job! He sent me a text to let me know he was on his way and was very courteous and professional. Overall a very good experience.
Hyrum was awesome.. very attentive.. and extremely nice..
very thorough great communication skills and attention to detail.
They came when they said they were going too. They did a fabulous job! Very friendly and the price is right!
Jonathon was professional and did a great job! Thank you and see you next month!
Brandon was great! Very polite and answered all my questions! Thank you very much!
The service did not eliminate the mosquitos from our yard. After a year, we called/emailed 5 times to cancel our service. However, no one returned our calls and we continued to be charged. When we finally reached someone, we were told that there is a $180 fee to cancel their service. What a joke of a company.
Very thorough. We had a nasty hornets nest that was taken care of after a visit with Prime.
Hyrum did a great job! Very respectful and professional young man. Excellent communication.
Aaron is Good with the work he does. I would highly recommend him. God bless y'all.
He did a great job and was so kind. Answered some questions I had and was very thorough. Great company....
Blake was amazing! He was kind, generous, and caring. He went above and beyond for us to make sure he exterminated every pest that we have a problem with. He has a wonderful work ethic. That's hard to find. Thank you Blake. You are AWSOME!!
Hyrum removed all spider webs and sprayed everywhere I asked him to. He is very friendly and knowledgeable about what he does. After one day of him spraying I can tell a huge difference in the number of wasps that are now gone.
Can’t say yet how the pest control will be since my house was just sprayed, but the service was wonderful! Johnathon was super professional, prompt, and speedy! He was really polite, and he was thorough in explaining things which I really appreciated!
Jonathan was very thorough and efficient!
Very nice, great job Austin represents the company very well.
They were really quick about getting sprayed and laying down repellents. Also super friendly with good prices!
Very nice and professional technician. Arrived exactly on time. Highly recommended.
The technician was super friendly and answered all of my questions. He was more thorough than anyone we have used so far. He even removed the wasp nests from our storm shelter!
Richard did a great job. He was nice, listened to our concerns/wants and did everything efficiently and quickly. 👍
Great service. Very professional and attentive. Thank you
Jeremiah was a great help and had great personality. Knocked down those wasps nest with confidence.
U really haven't been using this company that long..but I do appreciate the fact that they honored my request for a last minute schedule change..my service technician was very accommodating and professional..I will give a more detailed review after I have used this service for several months.
Super nice and professional. He did a very thorough job!
Great overall experience and would recommend to everyone
Very well satisfied with their work first year ever haven't had problems with wasp and spiders not to mention all the other creepy crawlers. Have no problem recommending them.
he got his job done and was communicating about the product and what he done was friendly and efficient thanks
Very detailed about the service….great professionalism….willing to answer all questions.
Great job!!! Came out in between services to help address and issue free of charge. Thanks guys!!!
Very polite, friendly, and punctual.
Richard was very nice. Richard listened to my concerns and expectations and met them without diligently. Great service.
Brandon got here early and completed a thorough treatment of the house and yard. Very happy with his service.
We have endured the normal suspects with pests but we recently found ourselves with a bagworm infestation in one of our trees. A technician was able to service our home and the infested tree within the afternoon! The technician was extremely knowledgeable in how to treat the bagworm infestation and the rest of the…
A very good experience.
Prime is the only pest service you need. We have had Cooks AND LOOKOUT for years. When we needed cooks and lookout they didn't have time for us. We called Prime and had same day service!!! Jonathan is very professional and thorough. Jonathan answered all questions and took time with our needs. Highly appreciated…
Austin my guy... He handle business Everytime no matter what
Quick and easy. Highly recommend
Brandon was very thorough and did an exceptional job!
Edwin so was nice and respectful. He took the time to make sure all my concerns were addressed and spent a great deal of time on the outside of my house and exterior of the home (which is where my concerns were based). Such a great group of folks at Prime; they will be my pest control go-to!!!!
First, treatment. Great job
Hyrum was very nice, professional and efficient. Excellent job!!!!
Andrew was awesome and answered all my questions
Johnathan is very nice, explain what he was going to do and did a great job. Thank you
Jonathan was very friendly and explained everything he was going to do. He did not rush doing the treatment inside or out but had it done in a very timely manner.
Polite, professional, informative with excellent service.
Landon did an excellent job servicing my home today.
Aaron was very polite and as far I can tell, he did exactly what Sophie(sales person) said he would do.
He did an amazing job!
Andrew came out did a great service in my home and outside my home thank you Andrew.
Richard did an exemplary job.
Hyrum did an excellent job. He is very thorough and polite. Thanks for the service.
Andrew made fantastic job,, 👏
Edwin did a great job servicing my home. He explained in detail what he was doing/treating and was pleasant to deal with!
We switched to Prime pest control last month and so far we are getting excellent service and I could not be more pleased. Thank you Landon for the attention to detail you shown taking care of our house and property today!
Well mannered and quick service
Aaron was on time, courteous and did a great job
Exactly work
Jonathon with Prime Pest Control was very professional and did a great job!
Very friendly and professional
Very impressed with Noah’s sales acumen and Hyrum’s service . I’m very pleased. Thank you very much and good luck. God bless you.
Excellent service!
The one time I am happy I opened my door and spoke to someone. Let’s just say this company is customer friendly, not the Cooks type. They are thorough, educating, and catering to the people who need them the most. I would highly recommend. More cost efficient, and house renter friendly!
Brandon done a great job on treating the outside of my house and lawn. His attention to detail is astonishing. Keep up the great work
Brandon did a great job
Hyrum was so professional and his mannerism was top tier. He took his time and did a through job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 550 | $58–$131 |
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 402 | $56–$136 |
| Home inspection | 380 | $61–$139 |
| Hornet & wasp extermination | 329 | $79–$246 |
| Ant extermination | 247 | $63–$191 |
| Flea & mite extermination | 211 | $78–$282 |
| Cockroach extermination | 208 | $66–$214 |
