Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Prime Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Prime Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prime Pest Control is better than 86% of flea exterminators.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prime Pest Control is better than 83% of flea exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prime Pest Control is better than 100% of flea exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prime Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prime Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prime Pest Control is better than 89% of flea exterminators.A
89

Reviews for your job

Customers hired Prime Pest Control for 8 kinds of job.

Prime Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.148
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 148 Google reviews tagged “Rodent extermination” · showing 20

Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kind courteous on time and explqined what he was doing and why

Reasonable priceRodent extermination
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very good job 👏

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
MiriamLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
AndreLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick was great did a thorough job

Reasonable priceHornet & wasp exterminationRodent extermination
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had Noah come out originally and he was such a sweetheart and explained everything very well. Then Aaron came out and sprayed inside & out on time as scheduled and was very professional & respectful. I was actually shocked how quick & easy everything was!

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Darius3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!

Paid $80–100Reasonable priceRodent extermination+ Punctuality+ Quality+ Professionalism
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Josh was very pleasant and answered my questions.

Paid $20–40Great priceRodent exterminationSpider exterminationBug & insect extermination
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mr. Jonathan was so kind and very professional and explained stuff very well he went above and beyond I would recommend him to anyone thank you so much Jonathan God bless you and your family!!!! 🙏❤️

Paid $140–160Reasonable priceHome inspectionRodent extermination
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Blake was amazing! He was kind, generous, and caring. He went above and beyond for us to make sure he exterminated every pest that we have a problem with. He has a wonderful work ethic. That's hard to find. Thank you Blake. You are AWSOME!!

Paid $60–80Great priceHome inspectionHornet & wasp exterminationRodent extermination
AshleyyyR3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Aaron was friendly, he let me know when he was on his way, he was early, and he navigated around a house full of kids, and us reorganizing without any issues.

Paid $40–60Great priceRodent exterminationSpider exterminationFlea & mite extermination
MLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice and professional technician. Arrived exactly on time. Highly recommended.

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Very professional and attentive. Thank you

Home inspectionHornet & wasp exterminationRodent extermination
Xavier5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very detailed about the service….great professionalism….willing to answer all questions.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

He came to my house. Did spraying and cleaning. Then put the traps out. It's a high of 92 outside here. Even though it's hot, he did a excellent job here. I give 5 stars rating June 13 2026

Rodent exterminationSpider exterminationGeneral pest inspection
Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Richard was very nice. Richard listened to my concerns and expectations and met them without diligently. Great service.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Tammy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Prime is the only pest service you need. We have had Cooks AND LOOKOUT for years. When we needed cooks and lookout they didn't have time for us. We called Prime and had same day service!!! Jonathan is very professional and thorough. Jonathan answered all questions and took time with our needs. Highly appreciated…

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

First, treatment. Great job

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Mandy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very nice and sweet and did a super job

Paid $40–60Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Niki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He did an amazing job!

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Edwin did a great job servicing my home. He explained in detail what he was doing/treating and was pleasant to deal with!

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination

Show more rodent extermination reviews (128 more) →

Price

$63-39% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination550$58–$131
General pest inspection477$58–$133
Spider extermination402$56–$136
Home inspection380$61–$139
Hornet & wasp extermination329$79–$246
Ant extermination247$63–$191
Flea & mite extermination211$78–$282
Cockroach extermination208$66–$214

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