How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREPrime Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 3,473 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Prime Pest Control for 8 kinds of job.
Prime Pest Control for rodent extermination
Clear ✕All 148 Google reviews tagged “Rodent extermination” · showing 60
Kind courteous on time and explqined what he was doing and why
Very good job 👏
Highly recommend Prime Pest control. Went out of the state for a month and came back to an infested house. With the first apply I rapidly noticed a huge decline on pests. After a week I hardly saw any. This is the second application they do in my home. I also love that this is eco-friendly. I don't have to worry…
Nick was great did a thorough job
We had Noah come out originally and he was such a sweetheart and explained everything very well. Then Aaron came out and sprayed inside & out on time as scheduled and was very professional & respectful. I was actually shocked how quick & easy everything was!
Prime Pest Control served me well! The lead technician, Mr. Ross was professional and provided review of all services completed. Friendly customer service is alway best!
Josh was very pleasant and answered my questions.
Mr. Jonathan was so kind and very professional and explained stuff very well he went above and beyond I would recommend him to anyone thank you so much Jonathan God bless you and your family!!!! 🙏❤️
Blake was amazing! He was kind, generous, and caring. He went above and beyond for us to make sure he exterminated every pest that we have a problem with. He has a wonderful work ethic. That's hard to find. Thank you Blake. You are AWSOME!!
Aaron was friendly, he let me know when he was on his way, he was early, and he navigated around a house full of kids, and us reorganizing without any issues.
Very nice and professional technician. Arrived exactly on time. Highly recommended.
Great service. Very professional and attentive. Thank you
Very detailed about the service….great professionalism….willing to answer all questions.
He came to my house. Did spraying and cleaning. Then put the traps out. It's a high of 92 outside here. Even though it's hot, he did a excellent job here. I give 5 stars rating June 13 2026
Richard was very nice. Richard listened to my concerns and expectations and met them without diligently. Great service.
Prime is the only pest service you need. We have had Cooks AND LOOKOUT for years. When we needed cooks and lookout they didn't have time for us. We called Prime and had same day service!!! Jonathan is very professional and thorough. Jonathan answered all questions and took time with our needs. Highly appreciated…
First, treatment. Great job
Very nice and sweet and did a super job
He did an amazing job!
Edwin did a great job servicing my home. He explained in detail what he was doing/treating and was pleasant to deal with!
Exceptional work
Nice, thoroughly done. Answered all questions.
Exactly work
Prompt, professional, polite. Great service. Would highly recommend to others!
The one time I am happy I opened my door and spoke to someone. Let’s just say this company is customer friendly, not the Cooks type. They are thorough, educating, and catering to the people who need them the most. I would highly recommend. More cost efficient, and house renter friendly!
Brandon done a great job on treating the outside of my house and lawn. His attention to detail is astonishing. Keep up the great work
OK, so this is unusual for me, usually when somebody comes knocking on my door I tell them to get the hell out of here and I move on however, Max showed up at my door at just the right time and I heard him out and I’m glad I did, he didn’t try the hard sell on me, which will lose me every time and he made me a hell…
10/10 highly recommend. Hyrum Came on time, notified me he was coming and took his time completing the service.
Great person great at his job and answered all questions. He done a great job, very thorough
Jonathan was very professional,efficient,polite and courteous.
Was very thorough and detailed about his work! Great personality, very professional. Hopefully he’ll be the technician that comes each time I get serviced.
Hyrum was a great tech. He came out did his part thoroughly answered a couple of questions I had was friendly shook my hand and went on his way. 10/10.
Very concerned with any issues we were having. Very knowledgeable. Very courteous and polite. I recommend Hyrum and Prime to everyone. Great price for all the work they did.
Richard was nice and sweet. He has a great personality and he was very thoughtful and did a great job.
He was extremely friendly and professional
Great service and very polite. Austin Notified me on his arrival and departure. Gave detailed description of everything he did. Really appreciate it. Austin and Prime Pest are great to work with.
Richard was friendly, did a great job and was very thorough!
I can really tell the difference with insect and critters since you guys have been treating out yard!!! Keep up the good work ! Thanks
Justin communicated with us all the way from coming to doing the work and asking if we were satisfied. Justin does great work and very efficient.
Andrew was great we appreciate him
Josh did a great job servicing our home. Excellent.
Update Mar 2026: Andrew was here again this month and we appreciate his thoroughness and professionalism. Still free of pests, thankfully! Update Jan 2026: Andrew was here this month. Very personable and professional! We have not seen pests in several weeks, so they are doing a good job 👍🏼 October 2025: So far…
Truly think Prime Pest Control is amazing! Richard was my service guy and he was great!
Hyrum did am amazing job. Came in explained everything about bugs and weather and placed additional bug traps, very detailed in his procedures. Very please!
I had an excellent experience with Richard from Prime Pest Control. From the moment he arrived, he was professional, knowledgeable, and extremely courteous. He took the time to thoroughly explain the process of the traps he placed, he answered all of my questions with patience, and made sure I felt comfortable every…
Excellent experience! Prime handled every aspect of this service in a timely manner and with total respect for my property. Highly recommend!
Great service!
I have puppies.. He came to the door as instructed and let me know he was here so I could put down the doggie door. I’m really pleased with him. He did an excellent job
Andrew was amazing
Johan was punctual and very well mannered. I walked him through my property and informed him of my concerns. He immediately took action and addressed the issue and even gave information on what to do if problems persist. Highly recommended!
Jessie came out immediately to look into a mouse issue in the sub-floor. Jessie was very helpful and thorough in taking steps to address my issue. Thank you for your efforts!
Richard did an amazing service. My anxiety was super high due to pest infestation. Helped explain preventative methods. I really am appreciative of the excellent service I have received as a Prime customer. Fantastic service provided. Thank you Richard.
Excelente servicio de calidad
Great job Richard. Fantastic job you did on my home,
Very professional and thorough. We just switched pest control companies . We are paying less and getting much better service . Technician (Hyrum) did more service then our previous company did . He explained what he was doing and why . Followed up with a Tex message when he left letting us know to reach out if we…
Was very impressed by customer service to me and explained in details very specific explain everything they were gonna do and made sure everything was to my satisfaction love the company
Tayler was great to work with. He was very communicative and sent an appointment reminder text hours in advance. Very professional, polite, and worked quickly and efficiently.
Josh from Prime Pest Control did a wonderful job getting us taken care of. We recently discovered a mouse problem in our garage and Josh was very thorough in trying to identify entry points and get traps placed down. We feel much better about our issue after Josh's visit and highly recommend Prime if you're looming for a reliable pest solution!
Andrew was very nice and professional, did a great job and answered all of my questions.
Very happy with the pest services I have received. Everyone I have encountered have been so nice and professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 550 | $58–$131 |
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 402 | $56–$136 |
| Home inspection | 380 | $61–$139 |
| Hornet & wasp extermination | 329 | $79–$246 |
| Ant extermination | 247 | $63–$191 |
| Flea & mite extermination | 211 | $78–$282 |
| Cockroach extermination | 208 | $66–$214 |
