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Prime Time Nutrition

Nutritionist · Chicopee, MA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%63+43.6Reliability 31%52+16Momentum penalty35−6.5Experts Score= 53Not enough data for value, replies to reviews; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#136 of 140 nutritionistsPosition by Experts Score among all companies we track in this category. · better than 3%
4.6 ★★★★★ 22 Google reviews · 16 photos
91%five-star reviews
3.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review

Prime Time Nutrition at a glance

Google reviewers rate Prime Time Nutrition 4.6 out of 5 based on 22 reviews, with the owner not replying to any. Customers frequently praise the friendly staff, clean environment, and affordable pricing for smoothies, shakes, and teas. Recurring themes include the availability of kid-friendly options and the general atmosphere. However, low-star reviews criticize the discrepancy between advertised healthy menus and available items, noting that some products are high-sugar milkshakes rather than nutritious smoothies.

  • Google rating: 4.6 out of 5 from 22 reviews (91% five-star).
  • Reviews on this page: 22 Google reviews (18 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 6, 2026.
  • Service: Nutritionist serving Chicopee, Massachusetts.

Data from Google, last updated November 2, 2026.

Score profile vs other nutritionists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction63Reliability52Craft & service–Value–Momentum35Replies to reviews–Satisfaction: 63 (median 95)Reliability: 52 (median 94)Momentum: 35 (median 100)
Prime Time NutritionNutritionists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prime Time Nutrition: 63/100 on this factor. Category median: 95.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prime Time Nutrition: 52/100 on this factor. Category median: 94.C
52
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prime Time Nutrition: 35/100 on this factor. Category median: 100.D
35
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
–

Bar = this company · dark tick = category median.

Star ratings

22 Google reviews we collected

  • 5 stars2091%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star29%

Praise vs complaints

Phrases our text analysis found in 18 written reviews

  • Praise14100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude750%
  • Would recommend429%
  • Quality & results17%
  • Price & value17%
  • Honesty & trust17%

What customers talk about

We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Love this place my family just found it and the owner is super nice and IF he don't have something (which is rare) he will inform you politel.”
  • “10/10 would recommend if your looking for a quiet lively space to enjoy your lunch break, or stop in the morning for a variety of shakes and teas.”
  • “Wonderful experience”
  • “Excellent pricing too.”
  • “The place is a dump inside it honestly kind of looks like people are squatting there.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service and speed by the guys! Excellent pricing too. I haven’t had a smoothie from here in about 6 years. Still hits the same if not better!

Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

I went there a couple days ago and I ordered the product I been sick for days now. I hope this makes the owner realize to change there food once in a while. Mistakes are made too learn from .

Ruth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this place my family just found it and the owner is super nice and IF he don't have something (which is rare) he will inform you politel. His store is always neat and clean plenty of room to relax and enjoy a super delicious and nutritional smoothy its my 11 yr old son's #1 favorite treat spot always asking when he can go back to prime time

Dalila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This drink was not only refreshing but also beautiful to look at! The layered colors—from the bright blue at the top to the deep purple and the hint of red at the bottom—made it almost too pretty to drink. The flavor was smooth, light, and not overly sweet, with a crisp finish that kept me coming back for more.…

Customer photo from Dalila's review
KellyLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

On the front window it says Healthy Smoothies. They have a giant chalkboard wall with a full menu. None of those things are available. The only thing that they have are milkshakes. When I asked the employee about their healthy options, his reply was "we can put protein in it". Adding protein powder to a full sugar…

Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Prime time serves myself and a bunch of my co-workers daily, and provides nothing but the best service and food to its customers. 10/10 would recommend if your looking for a quiet lively space to enjoy your lunch break, or stop in the morning for a variety of shakes and teas.

Photos

Customer reviews

4.6 ★★★★★ 22 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
J Ray1 reviewTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service and speed by the guys! Excellent pricing too. I haven’t had a smoothie from here in about 6 years. Still hits the same if not better!

Lisa Cat1 reviewTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went there a couple days ago and I ordered the product I been sick for days now. I hope this makes the owner realize to change there food once in a while. Mistakes are made too learn from .

Ruth Tucker2 reviewsTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place my family just found it and the owner is super nice and IF he don't have something (which is rare) he will inform you politel. His store is always neat and clean plenty of room to relax and enjoy a super delicious and nutritional smoothy its my 11 yr old son's #1 favorite treat spot always asking when he can go back to prime time

Dalila Skinner5 reviewsTotal number of Google reviews Dalila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This drink was not only refreshing but also beautiful to look at! The layered colors—from the bright blue at the top to the deep purple and the hint of red at the bottom—made it almost too pretty to drink. The flavor was smooth, light, and not overly sweet, with a crisp finish that kept me coming back for more. Served over ice, it was perfectly chilled and super refreshing. Definitely a drink that stands out both in taste and presentation!

Yusuke KitagawaLocal Guide · 50 reviewsTotal number of Google reviews Yusuke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perfect place dont listen to that fake 1 star review

Jeremie Stephenson1 reviewTotal number of Google reviews Jeremie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Place, very nice atmosphere. The staff was great.

Kelly CoteLocal Guide · 68 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On the front window it says Healthy Smoothies. They have a giant chalkboard wall with a full menu. None of those things are available. The only thing that they have are milkshakes. When I asked the employee about their healthy options, his reply was "we can put protein in it". Adding protein powder to a full sugar chocolate peanut butter milkshake is not healthy or smoothie. The place is a dump inside it honestly kind of looks like people are squatting there. I had to step over a 2-in hole drilled into the floor. I don't know what kind of business is actually being run out of this establishment but if you are looking for anything health related, this is not the place that you want to go to. We left without purchasing anything. It's also not handicapped accessible.

Kaitlyn MoriartyLocal Guide · 150 reviewsTotal number of Google reviews Kaitlyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quality shakes and excellent customer service!! Truly glad I stopped by.

Tyler Laundry2 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prime time serves myself and a bunch of my co-workers daily, and provides nothing but the best service and food to its customers. 10/10 would recommend if your looking for a quiet lively space to enjoy your lunch break, or stop in the morning for a variety of shakes and teas.

Equawn Wiggins1 reviewTotal number of Google reviews Equawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

No better place to be then here .great smoothies and nutrition drinks

Prime Time Nutrition on Google Maps →

Business details

  • Address: 156 Main St, Indian Orchard, MA 01151
  • Phone: (413) 285-7633
  • Service area: Chicopee, MA