Experts Reviews · Company report
Priser Customs & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Priser Customs & Repair

Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #170Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 134 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Priser Customs & Repair is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Priser Customs & Repair is better than 80% of auto repair shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Priser Customs & Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Priser Customs & Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Priser Customs & Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Priser Customs & Repair is better than 97% of auto repair shops.A
97

Reviews for your job

Customers hired Priser Customs & Repair for 8 kinds of job.

Priser Customs & Repair for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#193 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Auto engine diagnostic”

Gale2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Greatest find in the auto mechanic world in my life. Excellent work, knowledgeable and HONEST mechanic, VERY reasonable prices. I have saved loads of money and the work was well done and done quickly. It has truly been a lifesaver and moneysaver in a world where I have had the misfortune to deal with some less…

Great priceAuto engine diagnosticBody & TrimBrakes
BrittsopLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great prices and very knowledgeable have had no problems and have had many cars fixed and even the blue and red ones rebuilt that were not previously running. Me and my family have been using him since this place was opened. I'm not someone that wants to rig stuff like some folks hoping for a miracle or out here…

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
ChrisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lucas helped me when I was in a jam and traveling interstate on a Sunday with my Chevy Tahoe A/C - VERY KNOWLEDGEABLE and charged a fair price!

Auto engine diagnostic
Shelia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He done an amazing job. His diagnostic was a 100% right. He had me up and running in no time!! Thank you! I will recommend and will use him again!

Auto engine diagnostic
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car broke down in Jackson. Although I had to wait for them to finish another job, they came to me as soon as they were able and had my car fixed and back on the road within 30 minutes of arriving. They were friendly, knowledgeable, did great work, and were very reasonably priced. I would absolutely use their service again.

Auto engine diagnosticService not listed
Ron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If y'all ever need anything please call him. He went above and beyond for us. We are out of Texas and were stranded. Such a blessing

Auto engine diagnosticTransmission
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

A complete disaster for an auto mechanic experience! I paid this guy $1,000 before I ended my misery. I had my non-repaired car towed from his house, no office, to a reputable car repair business. Thus, starting the whole repair process all over again! What a nightmare … JC

Air & cabin filter replacementBatteryAuto engine diagnostic
miranda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luke done a amazing job on my truck price was very reasonable keep up the great work he had me back on the road in no time

ElectricalAuto engine diagnostic
Jarred4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent! Excellent! Excellent! We are from out of state and were traveling on a road trip across the country. We were pulling our SUV behind our motorhome and we noticed that our SUV was overheating. It was around 6 PM when we reached out to Luke. He let us know that he was finishing up a current job and that…

Auto engine diagnosticService not listed
Gabriella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke also made several repairs to my truck and serviced it. My truck has been down for almost 3 years. He is very his assistant is his wife. Very nice couple. I highly recommend. And he comes to your home knowledgeable. And for the ladies

BatteryAuto engine diagnosticOil change
JessieLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best damn mechanic I've ever used, hands down. Don't let the size of the business fool you. Luke went above and beyond to make sure everything was done right. He kept in constant communication about progress and issues that arose. The entire experience was awesome and I will DEFINITELY be returning in the future…

BatteryBody & TrimBrake service & repair
Eugene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Priser Customs is one of the best mechanics. He was very hands on told me exactly what I need and got the job done right and at a reasonable time. He did a complete motor swap for me and gave me a very reasonable price. He also told me that he never leaves a job until he is satisfied with his work and he meant that.…

Auto engine diagnostic
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

While in the midst of traveling, my car happened to break down in Tennessee. After some mishaps, I was able to located Priser Customs and Luke came to where I was and helped me with all of my car troubles! He installed a new alternator for me, along with some other things the car needed to get back on the road.…

Air & cabin filter replacementBatteryAir conditioning
Jasmine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing work and super affordable and quick service! Luke fixed 5 cars In my family in 1 week! He’s your go to guy if you need anything done to your car! No matter what’s wrong with it… he will find the problem and take care of it asap ! I’ve been stressing for months because these “so called” dealerships don’t care…

BatteryAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Callie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This guy. If you need a mechanic in Jackson, this is the guy. We were passing through Jackson on the way to Nashville when the car stopped accelerating properly. Luke stuck with it through a LONG day and got us back on the road. He was incredibly kind, knowledgeable, and determined, and even checked up on us to make…

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
Kareem1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Did a very good job on my lower and upper support core was reasonable and very helpful even fixed my bumper I approve

Body & TrimAuto engine diagnosticSteering & suspension repair
Nickyla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was absolutely amazing he fixed problem that I wasn’t even aware I had and can tell a major difference from now and the time I dropped it off he was THE ONLY PERSON willing to work on my car even after everyone told me to junk it

Auto engine diagnosticOil changeTransmission+ Punctuality+ Quality+ Professionalism
Macques1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Brought mY Chevy Cav Bacc To Life, “Luke Skywalker,” is what I call Him. The Young Jedi 💯💪🏾

BatteryBody & TrimBrake service & repair+ Punctuality+ Quality+ Professionalism
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Luke is very professional. He said he was coming and he was here . He made sure what I was buying was worth the price and he didn’t break the bank for his fee. I am already a frequent flyer . He definitely gets the job done.

Brake service & repairBrakesAuto engine diagnostic+ Punctuality+ Professionalism
ShelbyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

ElectricalAuto engine diagnosticOil change
Cedric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 31%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with