Analyzing 7,543,9767.5M ReviewsFor 21,23321.2K Experts

Experts Reviews · Company report
Priser Customs & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Priser Customs & Repair

Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #170Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 134 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Priser Customs & Repair is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Priser Customs & Repair is better than 80% of auto repair shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Priser Customs & Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Priser Customs & Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Priser Customs & Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Priser Customs & Repair is better than 97% of auto repair shops.A
97

Reviews for your job

Customers hired Priser Customs & Repair for 8 kinds of job.

Priser Customs & Repair for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#183 / 241
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Brakes”

Gale2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Greatest find in the auto mechanic world in my life. Excellent work, knowledgeable and HONEST mechanic, VERY reasonable prices. I have saved loads of money and the work was well done and done quickly. It has truly been a lifesaver and moneysaver in a world where I have had the misfortune to deal with some less…

Great priceAuto engine diagnosticBody & TrimBrakes
BrittsopLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great prices and very knowledgeable have had no problems and have had many cars fixed and even the blue and red ones rebuilt that were not previously running. Me and my family have been using him since this place was opened. I'm not someone that wants to rig stuff like some folks hoping for a miracle or out here…

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
bruce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Priser Customs & Repair will go above and beyond to help you with your auto repair needs. We are from Minnesota and were traveling through Jackson,TN and our car needed emergancy brake repair. We found Prisor Customs & Repair on Google. The shop owner/mechanic came to our hotel in the evening to diagnose the…

Brakes
isaiah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing work, done in a timely fashion, great service and very good affordable prices…if you need anything worked on this is the place to go to

BatteryBrake service & repairBrakes
Jaquisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I really got helped a lot. Saved a lot of money and is definitely satisfied. Would refer to anyone in need

Brake service & repairBrakesSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fixed two of my cars. Did a great job, very good timing and reasonable pricing. Great experience!!!

Brakes
Macques1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Brought mY Chevy Cav Bacc To Life, “Luke Skywalker,” is what I call Him. The Young Jedi 💯💪🏾

BatteryBody & TrimBrake service & repair+ Punctuality+ Quality+ Professionalism
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Luke is very professional. He said he was coming and he was here . He made sure what I was buying was worth the price and he didn’t break the bank for his fee. I am already a frequent flyer . He definitely gets the job done.

Brake service & repairBrakesAuto engine diagnostic+ Punctuality+ Professionalism
kawanis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Came Out To My House Just To Get Me Back On The Road Again When I Had No Help To Find A Way I’m Loving The Results On My Cars, Got My Cars Back On The Road In No Time ! I Give Em 100 Out Of 100 The Prices Are Very Reasonable , I Love The Work You Done I Will Continue Coming Back To You For Everything Else & I HIGHLY RECOMMEND YOU

Brakes+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 31%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic21—
Steering & suspension repair14—
Transmission13—
Battery12—
Oil change12—
Brake service & repair10—
Electrical10—
Brakes9—

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