Analyzing 7,543,9767.5M ReviewsFor 21,23321.2K Experts

Experts Reviews · Company report
Priser Customs & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Priser Customs & Repair

Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #170Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 134 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Priser Customs & Repair is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Priser Customs & Repair is better than 80% of auto repair shops.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Priser Customs & Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Priser Customs & Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Priser Customs & Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Priser Customs & Repair is better than 97% of auto repair shops.A
97

Reviews for your job

Customers hired Priser Customs & Repair for 8 kinds of job.

Priser Customs & Repair for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.31
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 46/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#171 / 171

All 13 Google reviews tagged “Transmission”

BrittsopLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great prices and very knowledgeable have had no problems and have had many cars fixed and even the blue and red ones rebuilt that were not previously running. Me and my family have been using him since this place was opened. I'm not someone that wants to rig stuff like some folks hoping for a miracle or out here…

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
Girl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Pictures speak a thousand words. A hour after picking up our car, it had no reverse. This is after our experience with Mr. Priser and transmission repair. 900.00 + later this is how we got back to Texas.

Transmission
Ron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If y'all ever need anything please call him. He went above and beyond for us. We are out of Texas and were stranded. Such a blessing

Auto engine diagnosticTransmission
BaileeLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke was a life saver. He knows exactly what he is talking about and was very fairly priced. Very thankful he was able to come out to help me change the fluid in my transmission to try to fix my issue. Unfortunately it's more serious but thankful he was here for me.

Transmission
Gabriella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke also made several repairs to my truck and serviced it. My truck has been down for almost 3 years. He is very his assistant is his wife. Very nice couple. I highly recommend. And he comes to your home knowledgeable. And for the ladies

BatteryAuto engine diagnosticOil change
Faith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was a huge lifesaver! Very knowledgeable and was able to get me and my daughter back on the road safely

Transmission
JessieLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best damn mechanic I've ever used, hands down. Don't let the size of the business fool you. Luke went above and beyond to make sure everything was done right. He kept in constant communication about progress and issues that arose. The entire experience was awesome and I will DEFINITELY be returning in the future…

BatteryBody & TrimBrake service & repair
Nickyla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was absolutely amazing he fixed problem that I wasn’t even aware I had and can tell a major difference from now and the time I dropped it off he was THE ONLY PERSON willing to work on my car even after everyone told me to junk it

Auto engine diagnosticOil changeTransmission+ Punctuality+ Quality+ Professionalism
Trost2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★

Giving a one star because this guy cost me a good truck. I'm well within my right to simply leave a one star and, Im done with the drama that came out of this. None of this has been remotely worth the time and money I'll never see again.

Transmission
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Where do I begin??? First things first, Mr. Primer answered my call on a Sunday morning, which is something nearly all businesses don’t offer. He was EXTREMELY helpful, happy, and seemed to thoroughly enjoy his work. He offered quick, easy solutions before even considering timely and expensive options, which is also…

Transmission+ Punctuality+ Quality+ Professionalism
Macques1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Brought mY Chevy Cav Bacc To Life, “Luke Skywalker,” is what I call Him. The Young Jedi 💯💪🏾

BatteryBody & TrimBrake service & repair+ Punctuality+ Quality+ Professionalism
Antonio4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Transmission
Quaro5 years ago★★★★★

Rating only, no written review.

ElectricalTransmission+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 31%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic21—
Steering & suspension repair14—
Transmission13—
Battery12—
Oil change12—
Brake service & repair10—
Electrical10—
Brakes9—

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