How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCOREPristine Carpet Cleaning
Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 84 move-in/move-out cleaning services · 5.0★ from 244 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Reviews for your job
Customers hired Pristine Carpet Cleaning for 6 kinds of job.
Pristine Carpet Cleaning for carpet steam cleaning
Clear ✕All 47 Google reviews tagged “Carpet steam cleaning” · showing 40
Brian was fantastic! I cleaned carpets to pay for college, decades ago, with extractor and steam/van. The areas we had of off/white, cream Carpet that exit to a back patio, we thought would not recover. Brian did outstanding work. His communication was excellent. He works efficiently and effectively. His…
Pristine did a wonderful job on our carpets, tile, and chair. We will definitely hire them again.
Lots of 5 star reviews for carpet cleaners, but how many are really that good? What about the tough stuff. Brian at Pristine advertises his expertise in tough stains. And he delivers! I had 2 year old stains that were tough and I was told would not come out. He got them 95% or better! I will call him again…
We are very satisfied with Brian's cleaning both our carpets and tile. He has what seems to be world class equipment and knows how to get the best out of it.
What a great service Brian gave us! He was friendly, professional and super easy to work with! Did an outstanding job brightening up our carpets and getting rid of our pet odor problem we’ve been dealing with for some time. Highly recommend this company!! Will definitely be using again!
We are very pleased with the service. Carpet looks brand new!
He did a great job on our older carpets and they look better than I can ever remember. Professional... explains what he plans to do and does it efficiently. Would highly recommend!
Brian was very friendly, informative, and helpful. My sectional and rugs look absolutely amazing! Just like when we first got them.
Bryan was nice and professional and not pushy to have us purchase more than we needed. We have let’s . Our carpet hadn’t been cleaned in a long time and one room was really bad and he got the stains out.
Literally did an amazing job! My carpet looks so much better after and the pet smell is basically gone!! Highly recommend him. He went above and beyond.
Great communication! Our couch and love seat look great! The carpets look brand new. I definitely recommend Pristine Carpet Cleaning!
We had our carpets, area rug and 2 chairs cleaned. I cannot say enough about the level of service we received. Other companies we have used are in and out in an hour and you are left wondering how clean could this carpet really be? Pristine explained their process thoroughly and brought in more equipment than I have…
I honestly didn’t think my carpets were salvageable, but Brian proved me wrong. He saved them, along with my time and money. My home is now ready to list! Couldn’t be happier with the results!
We had a great experience with Pristine. Brian was super quick to respond. He cleaned our carpets and grout and even our boat carpet, as a last minute request. He was quick and clean and everything sparkled when he was done. I would highly recommend Pristine Carpet Cleaning.
Love this company! House had a musty smell even after I had had another company in to clean the carpets. Also was dealing with Animal urine in a few places. Smell is completely gone. Highly recommend this company.
Excellent work and professionalism by the owner. The man is literally a carpet scientist and you can sense the honesty and integrity when he breaks down what’s wrong with the carpet and what it will take to get it cleaned. Will be contacting again.
Brian was amazing! From working with my schedule to taking the time to explain the whole process to me! My carpets look amazing! Even the spots I thought were hopeless.
Brian made my toddler-stained carpets look brand new and completely revived my couch! I was so impressed with his professionalism and attention to detail. He even used a clear door cover to keep the cold air out while still being able to run his equipment — such a thoughtful touch. I can’t recommend Pristine Carpet Cleaning enough!
Super impressed with the service we received from Brian today! He was prompt, personable and very knowledgeable. I will be using Pristine in the future and can highly recommend Brian.
Brian was wonderful! He was very friendly, professional, and took the time to explain the process. We had all of our carpeted rooms cleaned, and they look incredible! We will definitely be using Pristine Carpet Cleaning for all of our future needs! :)
Carpets look brand new and the pet odors and stains are gone. Fantastic job!
Our carpets look and smell great after having them cleaned by Pristine! I spent alot of time in the carpet cleaning industry as a general manager for corporate locations before having my own franchise. After selling my franchise it has been difficult to find someone who really cares about the job they do. I have…
We were very happy with the service performed by Pristine Carpet Cleaning and Brian, the owner. He was prompt, courteous and professional—and the carpet looks great. We may have him back to do our tile floors and grout.
Brian did a great job! We were super impressed by the cleaning overall. Great communication and professionalism!
Brian does an amazing work, I've never had someone do such a thorough job cleaning my carpets!
Brian did an amazing job on all of our carpet in the house. He exceeded our expectations by 100X. Pristine will be the only one's cleaning our carpets in the future.
Carpets look like new! We recently moved in and we thought we would have to replace them- so we were skeptical but gave Brian a call. I am so Grateful we did cause we don’t have to replace after his thorough inspection and treatment: Highly recommended and very personable during his time in our home.
Very friendly and professional. Brian walked me through all my options which allowed me to decide what would be best for my carpet cleaning needs. He was not a pressure salesperson. Carpets all looked fantastic!! Highly recommend!!
My house smells great. I wanted to wait a few days to write my review. Just so I could really tell how good of a job was done. We had new carpet put on right before Covid. And then got a Covid puppy the was super sneaky and hard to potty train. He found every spot with his light and was able to remove the stains…
Best service I ever had. Always on time. Very clean service and price is right. Highly recommend.
Brian is the total package: reliable, exceptional results, and great with communication. I’ve worked with hundreds of contractors over the years and Brian is an A-player. Definitely someone who I am confident in recommending to clients and family/friends. We’ve personally used his services about 5 times now — most…
I have had my carpets and my tile floors cleaned by Pristine and they came out so well I have recommended their services to many of my family members.
I had an amazing carpet cleaning experience with Pristine Carpet Cleaning. My carpets look brand new, and even stubborn stains are gone. We have multiple children & pets. I highly recommend their services. Definitely the best in the Tri-Cities!
Brian cleaned my carpets and did an excellent job. He was very knowledgeable and professional. I would highly recommend him for your floor needs.
Our living room looks great after Pristine Carpet Cleaning came by. Brian was professional and did a very thorough cleaning. Not only was the cleaning service great but the customer service as well. Thank you Brian!
Wasn't sure who to go with to clean my dirty carpets. Called a couple places but Brian was by far the most professional on the phone. And he was able to get me in within the week. Now my carpets look amazing! He explained the process with me and answered all my questions even while he was in the process of cleaning…
The best carpet cleaning I've ever had. Took care of all pet stains and carpet looks brand new. Brian is very professional and does an excellent job on your carpets. I highly recommend Pristine Carpet Cleaning for your carpet needs. Brian also does tile and grout cleaning which I will be having him do that soon.
Pristine Carpet Cleaning gave us our house back! We have an aging cat who has been using our carpet instead of the litter box... Brian was successful in getting out the smell and stains. He did a wonderful job and I would recommend him to anyone Thanks Pristine!
I’m so excited to start off the year with clean carpets and furniture! Brian left our furniture looking and feeling clean. He took his time getting our stains out and explained his cleaning process.He was on time and very thorough! I plan to have my carpets cleaned every spring! Thanks Brian.
Brian did an extremely thorough job and it all turned out cleaner than any other carpet cleaners I've had
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pet stain & odor removal | 52 | $175–$310 |
| Carpet steam cleaning | 45 | $153–$297 |
| General carpet cleaning | 43 | $176–$353 |
| Area rug cleaning | 21 | $126–$261 |
| Upholstery cleaning | 18 | $203–$354 |
| Drapes & curtain cleaning | 2 | — |



