WILDLIFE REMOVAL SERVICES · CITRUS HEIGHTS, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%44+6.6Craft & service 20%29+5.8Value 10%77+7.7Momentum 8%6+0.5Track record 7%92+6.4Accountability 5%88+4.4Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Pro Active Pest Control

Better than 48% of wildlife removal services · #53 of 102

4.9★2,741 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
85%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pro Active Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.172
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 172 Google reviews tagged “Ant extermination” · showing 20

jamesLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

They listened to me. They loved my dog.

Reasonable priceAnt exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have used Proactive Pest Control for years, and signing up has been one of the best home care decisions we've made. Our regular service tech Brian embodies what great customer service looks like. Pests are a challenge for our location. But with Proactive servicing our place the pests are manageable. Our service…

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Gregory8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Samuel from Pro Active Pest Control was great. Pro Active Pest Control has been transparent on cost and services provided. They were very thorough and detailed on our initial house inspection. Samuel was very knowledgeable and answered all my questions in an easy to understand manner. I am very impressed so far with their service.

Reasonable priceHome inspectionRodent exterminationSpider extermination
NURSELocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was our first inspection and treatment of our new property and our technician Salamo was so informed of our needs and did not try and upsell us on additional services or products. He treated areas to protect our home from insects and rodents. We would highly recommend him and his company.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
DeborahLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They are very responsive. They always notify you when they will conducting a service. They have come on nonscheduled days for pesky rodent who did not want to be caught! Thank you, Pro Active Pest Control!

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Toni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Keith is always very professional and friendly. He asks about specifics that we may not think about and is always ready to listen to your questions or concerns!

Paid $40–60Great priceAnt extermination
SuzNorCalLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Isidro was very knowledgeable and went above and beyond to help eliminate mosquitoes, ants and so many spiders. Thank you for being a great communicator and for the great service!

Paid $60–80Reasonable priceRodent exterminationMosquito exterminationAnt extermination
JoannLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Thorough and Professional

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Charlotte9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Andy has been my service tech for many years. He has always been professional, pleasant, and has always provided awesome service. Thanks Andy!

Paid $20–40Great priceRodent exterminationSpider exterminationFlea & mite extermination
JeffLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Isaiah is great at keep me and my family safe from pests and critters. Thank you so much for all your help and taking the time to answer questions we always have.

Reasonable priceBug & insect exterminationAnt extermination
Deysi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Absolutely pleased with the work Pro Active Pest Control. Thank you Jeff Lyons taking care of the house rodents.

Paid $100–120Reasonable priceHome inspectionRodent exterminationSpider extermination
MargaretLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jamal from Pro Active Pest Control was great to work with! He was friendly, efficient, and fast, while also taking the time to accommodate our requests which we really appreciated. It took us a minute to get our dogs out of the house, but Jamal had texted ahead of time to let us know when he was coming and waited…

Paid $80–100Great priceAnt extermination
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician called 30 minutes before arriving, asked what was needed or what pests we had any issues with (if any) and promptly got to work. Happy with the service.

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
Jessie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jehonathan was great! He took the time to explain what he was doing and it seemed he did a pretty detailed job! Haven’t seen ants since the treatment - thank you Jehonathan! Jehonathan was great! He took the time to explain what he was doing and it seemed he did a pretty detailed job! Haven’t seen ants since the treatment - thank you Jehonathan!

Paid $40–60Great priceGeneral pest inspectionAnt extermination
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Perfect.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
FeliciaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Pro Active Pest Control has been providing service to us for the past two years every other month. I'm very satisfied with their work. We've seen a huge reduction of spiders around and in the house. We started their service two years ago because of ants and decided to continue. We've had great technicians. They're…

Spider exterminationGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
Paul12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great communication, explained what he was going to do, asked questions on what I might be seeing, talked thru the process extremely well. Was kept well informed before, during, and after the service. He took a lot of pride in what he is doing and how he is doing it.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jerry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My technician Jyron is The best employee to service my property in 12 years!

General pest inspectionBug & insect exterminationAnt extermination+ Punctuality+ Quality+ Professionalism
Dorene11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our technician is Paul. Paul was professional, friendly and did a great job!

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Tami6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brian did a great job, even took care of a wasp nest for us

Spider exterminationCockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality

Show more ant extermination reviews (152 more) →

vs category

Blue = Pro, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.96★ (195 reviews)2024-Q2: 4.96★ (654 reviews)2024-Q3: 4.93★ (274 reviews)2024-Q4: 4.93★ (635 reviews)2025-Q1: 4.96★ (236 reviews)2025-Q2: 4.86★ (36 reviews)2025-Q3: 4.90★ (39 reviews)2025-Q4: 4.71★ (38 reviews)2026-Q1: 5.00★ (39 reviews)2026-Q2: 4.86★ (44 reviews)2026-Q3: 4.75★ (53 reviews)2026-Q4: 4.60★ (10 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$87-14% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 59%Overpriced 2%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%44+6.6Craft & service 20%29+5.8Value 10%77+7.7Momentum 8%6+0.5Track record 7%92+6.4Accountability 5%88+4.4Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
44
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
29
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
77
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
6
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
92
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
88

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+320 / −1
Professionalism
+386 / −3
Responsiveness
+323 / −2
Punctuality
+299 / −0
Value
+257 / −1

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