WILDLIFE REMOVAL SERVICES · CITRUS HEIGHTS, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%44+6.6Craft & service 20%29+5.8Value 10%77+7.7Momentum 8%6+0.5Track record 7%92+6.4Accountability 5%88+4.4Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Pro Active Pest Control

Better than 48% of wildlife removal services · #53 of 102

4.9★2,741 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
85%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pro Active Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.140
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$67–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 67
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 140 Google reviews tagged “Bug & insect extermination” · showing 20

melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

Jyron is the best technician. If they sent him to my house every time I would give them 5 stars. When he does the service I don't have any pest issues in between services. Unfortunately, I had to threaten to cancel my service after they sent other technicians that rushed through the service and were not very…

Bug & insect extermination
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always professional and friendly.

Paid $20–40Great priceSpider exterminationGeneral pest inspectionCockroach extermination
KimLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have used Proactive Pest Control for years, and signing up has been one of the best home care decisions we've made. Our regular service tech Brian embodies what great customer service looks like. Pests are a challenge for our location. But with Proactive servicing our place the pests are manageable. Our service…

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Irene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Not quite sure how they're getting the good star reviews. As a business restaurant owner, we need to ensure pest maintenance year round and were quoted the chemicals used are people and food safe and did not require business closure. Its been 3 visits and each time we were told we needed to close and the only option…

Paid $120–140OverpricedBug & insect extermination
russ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Proactive Pest was a great experience. Technician was professional, courteous and explained everything perfectly. Very happy with the service

Paid $40–60Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Leatrice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tyler has worked very hard over the years to keep our grounds tip-top bug proof. And as the company says, if the bugs come back, so does the Pro-Active man. Thank you, Tyler!!

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
JoeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

These guys are great! Call Pro Active if your having any type of problems with pest. You can't go wrong with there pricing, communication, service, and communication after the service. I've had Ryan, Jesse, Jacob Sells, Jacob Sinnott, and now Brandon Clark is our regular service person, and each of them is a…

Paid $60–80Great priceBug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
George7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jyron was very polite and professional! He listened to me and explained things to me in a way I could fully understand. I appreciate customer service like this. I wish he could be my permanent technician! Thanks Jyron!

Paid $40–60Reasonable priceBug & insect extermination
Charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

LOVE Pro-Active Pest Control and all the technicians. Incredible service and they explain problem and treatment. Researched various pest control companies in the area and Pro Active was highest rated and I totally agree.

Rodent exterminationBug & insect extermination
Angela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I absolutely recommend Pro Active Pest Control. I have used their service for years now and they always have great technicians (all of them) and the service is superior.

Reasonable priceHornet & wasp exterminationBug & insect extermination
NURSELocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was our first inspection and treatment of our new property and our technician Salamo was so informed of our needs and did not try and upsell us on additional services or products. He treated areas to protect our home from insects and rodents. We would highly recommend him and his company.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeff was very considerate and thorough, he did a great job.

Bug & insect extermination
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Christopher always does a great job!

Paid $120–140Reasonable priceGeneral pest inspectionBug & insect extermination
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Dakota did an excellent job keeping those summer spiders, and wasps etc. away. Still having a several nest I knocked down with lots of wasp activity and hoping you can return in two weeks to spray again. Thank you

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Terry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We are so happy that Nichole H is our technician. She is very thorough and sprays all of the cracks so bugs don't get through. She also remembers to change the bug boxes in the garage. I would definitely recommend her to anyone needing the service.

Great priceBug & insect extermination
TLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Pro Active has been terrific to work with for years and we just don't have bugs like we used to. Isaac is great to work with.

Paid $80–100Reasonable priceBug & insect extermination
AmyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The best experience. Jyron was a consummate professional and an educator. I found this impressive and helpful. He was thorough and meticulous and a pleasure to have working on my house. This is a very responsive company and I recommend them without hesitation.

Paid $200+Reasonable priceCockroach exterminationBug & insect extermination
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have had nothing but great experiences with pro active especially Brian. Super easy to get a hold of them always really nice and professional. Brian is amazing always does a great job very thorough and professional and very sweet. Got rid of all my spiders ❤️ even came over to kill a huge spider in my trash can…

Paid $40–60Great priceHome inspectionSpider exterminationGeneral pest inspection
JeffLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Isaiah is great at keep me and my family safe from pests and critters. Thank you so much for all your help and taking the time to answer questions we always have.

Reasonable priceBug & insect exterminationAnt extermination
Generose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great re-service.

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more bug & insect extermination reviews (120 more) →

vs category

Blue = Pro, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.96★ (195 reviews)2024-Q2: 4.96★ (654 reviews)2024-Q3: 4.93★ (274 reviews)2024-Q4: 4.93★ (635 reviews)2025-Q1: 4.96★ (236 reviews)2025-Q2: 4.86★ (36 reviews)2025-Q3: 4.90★ (39 reviews)2025-Q4: 4.71★ (38 reviews)2026-Q1: 5.00★ (39 reviews)2026-Q2: 4.86★ (44 reviews)2026-Q3: 4.75★ (53 reviews)2026-Q4: 4.60★ (10 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$87-14% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 59%Overpriced 2%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%44+6.6Craft & service 20%29+5.8Value 10%77+7.7Momentum 8%6+0.5Track record 7%92+6.4Accountability 5%88+4.4Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
44
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
29
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
77
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
6
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
92
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
88

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+320 / −1
Professionalism
+386 / −3
Responsiveness
+323 / −2
Punctuality
+299 / −0
Value
+257 / −1

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